How to connect Insighto ai to Claude

Connect Claude Web, Desktop and Cowork to Insighto ai MCP. Send whatsapp message to all new leads, fetch conversation history for a specific contact, and more using natural language, with authentication handled for you.

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Insighto.ai is an AI-powered platform for building conversational chatbots and voice agents. Engage customers across web, messaging apps, and voice with smart, automated conversations.

65 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Insighto ai account to Claude via Composio Connect, enabling it to send WhatsApp message to all new leads, fetch conversation history for a specific contact, list all available chatbot intents today, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Insighto ai with

Connecting Insighto ai to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Insighto ai account

Back in Claude, ask it to connect to Insighto ai or give it any Insighto ai-related task.

For example, ask Claude to:

  • "Send WhatsApp message to all new leads"
  • "Fetch conversation history for a specific contact"
  • "List all available chatbot intents today"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Insighto ai account is ready to use.

What is the Insighto ai Claude Connector, and what's possible with it?

The Insighto ai MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Insighto ai account. It provides structured and secure access to your conversational AI assets, so your agent can create new intents, manage contacts, analyze conversations, deploy widgets, and broadcast messages across channels on your behalf.

  • Intent creation and management: Easily add or review conversational intents to enhance your chatbots and voice agents, making them smarter and more responsive.
  • Bulk contact communication: Let your agent send messages to multiple contacts in bulk through WhatsApp or SMS, enabling efficient campaign blasts and customer updates.
  • Comprehensive contact and conversation insights: Retrieve full contact profiles, browse lists of contacts, and access detailed conversation metadata for analytics or personalized support.
  • Widget and provider deployment: Quickly create and configure new widgets and providers to extend your AI’s reach across new channels and platforms.
  • Datasource and metadata management: Fetch and inspect all data sources and custom contact fields, so your agent can sync, organize, or enrich customer data as needed.

Troubleshooting

1. Why does Claude not use the Composio connector for Insighto ai?

The connector can show as connected, but Claude must use it in each Insighto ai conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Insighto ai again.

2. Why does Claude show an MCP server error before Insighto ai connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Insighto ai.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Insighto ai.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Insighto ai authorization link not work?

The Composio connector is one server. Your Insighto ai account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Insighto ai connection.
  • Composio creates a fresh Insighto ai authorization link.
  • Open that link in your browser and finish the Insighto ai sign-in.

4. Why do Insighto ai actions fail after they worked before?

The Insighto ai connection can expire or lose permission.

  • Ask Claude to inspect the Insighto ai connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Insighto ai account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Insighto ai.
  • If the action still fails with a permission error, check that the connected account has that permission in Insighto ai itself.

5. How do I switch to a different Insighto ai account?

Claude can manage the Insighto ai connection for you.

  • Ask Claude to disconnect or delete the current Insighto ai account.
  • Ask Claude to connect Insighto ai again.
  • Open the new Composio authorization link for Insighto ai.
  • Sign in with the other Insighto ai account in the browser.
  • After the account connects, ask Claude to retry the Insighto ai task.

6. Why is my Insighto ai connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Insighto ai connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click and click Clear cache.
  • If Insighto ai tools still do not appear, click , disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Insighto ai.
TOOLS

Supported Tools

Every Insighto ai action and event your agent gets out of the box.

Add Intent To Assistant

Tool to add an intent to an assistant in Insighto.

Create Agency

Tool to create a new agency in Insighto.

Create Contact Custom Field

Tool to create a new contact custom field in Insighto.

Create Form

Tool to create a new form in Insighto.

Create Intent

Tool to create a new intent in Insighto.

Create Prompt

Tool to create a new prompt in Insighto.

Create Provider

Creates a new AI provider configuration (e.

Create Tag

Tool to create a new tag in Insighto.

Create Toolfunction

Tool to create a new toolfunction in Insighto.

Create Webhook

Tool to create a new outbound webhook in Insighto.

Create Widget

Tool to create a new widget with specified attributes.

Delete Assistant By ID

Tool to delete an assistant by its ID.

Delete Bulk Forms By IDs

Tool to delete multiple forms by their IDs in a single operation.

Delete Contacts In Bulk

Tool to delete multiple contacts in bulk.

Delete Form By ID

Tool to delete a form by its unique identifier.

Delete Linked Assistant Datasource

Tool to delete (unlink) a datasource from a linked assistant in Insighto.

Delete Link Tag Entity By ID

Tool to delete a link_tag_entity by its ID.

Delete Prompt By ID

Tool to delete a prompt by its unique ID.

Delete Provider By ID

Tool to delete an AI provider configuration by its unique identifier.

Delete Tag By ID

Tool to delete a tag by its unique identifier.

Delete Tool By ID

Tool to delete a tool by its ID.

Delete Toolfunction By ID

Tool to delete a toolfunction by its ID.

Delete Twilio Auth By ID

Tool to delete a Twilio authentication configuration by its ID.

Delete UserWhatsApp By ID

Tool to delete a UserWhatsApp by its ID.

Delete Widget By ID

Tool to delete a widget by its unique ID.

Get Agency Billing Plan

Tool to retrieve details of a specific agency billing plan by ID.

Get Agency Branding By ID

Tool to retrieve branding configuration for a specific agency by agency ID.

Get Agent List

Tool to fetch a paginated list of agents.

Get Assistant By ID

Tool to retrieve details of a specific assistant by assistant ID.

Get Captured Form By Form ID

Tool to retrieve captured form submissions by form ID.

Get Contact By ID

Tool to retrieve details of a specific contact by contact ID.

Get Datasource By ID

Tool to retrieve details of a specific datasource by datasource ID.

Get Intent By ID

Tool to retrieve details of a specific intent by its ID.

Get List Of Contacts

Tool to fetch a paginated list of contacts.

Get List Of Conversations

Tool to fetch a list of conversations.

Get List Of Datasources

Retrieves a paginated list of data sources from Insighto AI.

Get List Of Data Sources Linked To Assistant Id

Tool to retrieve a paginated list of data sources linked to a specific assistant.

Get List Of Widgets Linked To Assistant Id

Tool to fetch a paginated list of widgets linked to a specific assistant.

Get Pricing For User

Tool to retrieve pricing information for Insighto.

Get Prompt By ID

Tool to retrieve details of a specific prompt by prompt ID.

Get Provider By ID

Tool to retrieve details of a specific provider by provider ID.

Get Speechtotext List

Tool to fetch a paginated list of available speech-to-text voice configurations.

Get Widget By ID

Tool to retrieve details of a specific widget by widget ID.

List Channels

Tool to retrieve a paginated list of channels.

Read Campaign Contact List

Tool to retrieve a paginated list of contacts associated with a specific campaign.

Read Contact Custom Field List

Tool to retrieve a list of custom fields associated with contacts.

Read Contact Sync Log List

Tool to retrieve a paginated list of contact sync logs.

Read Intents List

Tool to retrieve a list of all intents.

Read Tag List

Tool to retrieve a paginated list of tags.

Read Tool Function Invoke Log List

Tool to retrieve a paginated list of tool function invoke logs.

Read Tool Toolfunction List

Tool to retrieve a paginated list of tool functions for a specific tool.

Read Twilio Auth List

Tool to retrieve a paginated list of Twilio authentications.

Retrieve Linked Tool And User

Tool to retrieve linked tool and user information for a specific tool.

Retrieve List Of User Custom Voice

Tool to retrieve a paginated list of user custom voices.

Retrieve User Monthly Usages Aggregation

Tool to retrieve user monthly usages aggregation data.

Retrieve Webhook Log

Tool to retrieve webhook logs for a specific webhook.

Send Messages To Contacts

Tool to send messages to a list of contacts in bulk.

Update Link Tool User

Tool to update a link tool user by its ID.

Update Tool By ID

Tool to update a tool by its ID.

Update Toolfunction By ID

Tool to update an existing toolfunction by its ID.

Update Twilio Auth By ID

Tool to update a Twilio authentication configuration by its ID.

Update User Profile

Tool to update a user profile in Insighto.

Update UserWhatsApp By ID

Tool to update a UserWhatsApp configuration by its ID.

Update Webhook By ID

Tool to update an outbound webhook by its unique ID.

Upsert Contact By Email Or Phone Number

Tool to upsert (create or update) a contact in Insighto.

FAQ

Frequently asked questions

With a standalone Insighto ai MCP server, the agents and LLMs can only access a fixed set of Insighto ai tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Insighto ai and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Insighto ai tools.

Yes, absolutely. You can configure which Insighto ai scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Insighto ai data and credentials are handled as safely as possible.

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