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How to connect Gatherup to Claude

Connect Claude Web, Desktop and Cowork to Gatherup MCP. Send feedback request to recent customer, retrieve details for a specific business, and more using natural language, with authentication handled for you.

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GatherUp is a customer feedback and online review management platform. It helps businesses boost their reputation by streamlining how they collect and manage customer feedback.

9 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Gatherup account to Claude via Composio Connect, enabling it to send feedback request to recent customer, retrieve details for a specific business, search for business using custom field, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Gatherup with

Claude CodeOpenAI Agents SDKClaude Agent SDKCodexOpenClawHermesAtomic AgentGoogle ADKLangChainVercel AI SDKMastra AILlamaIndexCrewAIPydantic AIAutoGen

Connecting Gatherup to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Gatherup account

Back in Claude, ask it to connect to Gatherup or give it any Gatherup-related task.

For example, ask Claude to:

  • "Send feedback request to recent customer"
  • "Retrieve details for a specific business"
  • "Search for business using custom field"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Gatherup account is ready to use.

What is the Gatherup Claude Connector, and what's possible with it?

The Gatherup MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Gatherup account. It provides structured and secure access to your customer feedback and business review data, so your agent can perform actions like fetching customer and business details, sending feedback requests, searching businesses, and managing business profiles on your behalf.

  • Send automated feedback requests: Have your agent send personalized feedback invitations to customers right after an interaction, streamlining your review gathering process.
  • Retrieve business and customer details: Instantly pull up specific business locations or customer profiles using IDs for quick reference and reporting.
  • Search business locations efficiently: Let your agent find businesses by custom fields or extra attributes, making it easy to manage multiple locations or franchises.
  • Manage business records securely: Direct your agent to delete business locations or update details after validating credentials and signatures.
  • Access and filter business types: Enable your agent to fetch available business type identifiers for accurate categorization and reporting.

Troubleshooting

1. Why does Claude not use the Composio connector for Gatherup?

The connector can show as connected, but Claude must use it in each Gatherup conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Gatherup again.

2. Why does Claude show an MCP server error before Gatherup connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Gatherup.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Gatherup.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Gatherup authorization link not work?

The Composio connector is one server. Your Gatherup account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Gatherup connection.
  • Composio creates a fresh Gatherup authorization link.
  • Open that link in your browser and finish the Gatherup sign-in.

4. Why do Gatherup actions fail after they worked before?

The Gatherup connection can expire or lose permission.

  • Ask Claude to inspect the Gatherup connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Gatherup account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Gatherup.
  • If the action still fails with a permission error, check that the connected account has that permission in Gatherup itself.

5. How do I switch to a different Gatherup account?

Claude can manage the Gatherup connection for you.

  • Ask Claude to disconnect or delete the current Gatherup account.
  • Ask Claude to connect Gatherup again.
  • Open the new Composio authorization link for Gatherup.
  • Sign in with the other Gatherup account in the browser.
  • After the account connects, ask Claude to retry the Gatherup task.

6. Why is my Gatherup connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Gatherup connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click ⋮ and click Clear cache.
  • If Gatherup tools still do not appear, click ⋮, disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Gatherup.
TOOLS

Supported Tools

Every Gatherup action and event your agent gets out of the box.

Delete GatherUp Business

Permanently deletes a business location from GatherUp.

Find GatherUp Agency Client ID

Find the client ID for a specific business in GatherUp agency accounts.

Get GatherUp Business

Retrieve detailed information about a specific GatherUp business location.

Get GatherUp Business Types

Retrieves the list of available business categories from GatherUp (e.

Get GatherUp Customer

Retrieves detailed information about a specific customer from GatherUp by their customer ID.

Get Widget HTML

Retrieve pre-formatted widget or badge HTML code with schema.

Search GatherUp Business by Custom Identifier

Search for a GatherUp business location by custom identifier and retrieve its business ID.

Send GatherUp Customer Feedback

Send a feedback request to a customer to collect their rating and review.

Set GatherUp User Password

Sets a new password for an existing user in GatherUp.

FRAMEWORKS

How to build Gatherup MCP Agent with another framework

Claude Code logo

Claude Code

Use Gatherup MCP with Claude Code

OpenAI Agents SDK logo

OpenAI Agents SDK

Use Gatherup MCP with OpenAI Agents SDK

Claude Agent SDK logo

Claude Agent SDK

Use Gatherup MCP with Claude Agent SDK

Codex logo

Codex

Use Gatherup MCP with Codex

OpenClaw logo

OpenClaw

Use Gatherup MCP with OpenClaw

Hermes logo

Hermes

Use Gatherup MCP with Hermes

Atomic Agent logo

Atomic Agent

Use Gatherup MCP with Atomic Agent

Google ADK logo

Google ADK

Use Gatherup MCP with Google ADK

LangChain logo

LangChain

Use Gatherup MCP with LangChain

Vercel AI SDK logo

Vercel AI SDK

Use Gatherup MCP with Vercel AI SDK

Mastra AI logo

Mastra AI

Use Gatherup MCP with Mastra AI

LlamaIndex logo

LlamaIndex

Use Gatherup MCP with LlamaIndex

CrewAI logo

CrewAI

Use Gatherup MCP with CrewAI

Pydantic AI logo

Pydantic AI

Use Gatherup MCP with Pydantic AI

AutoGen logo

AutoGen

Use Gatherup MCP with AutoGen

FAQ

Frequently asked questions

With a standalone Gatherup MCP server, the agents and LLMs can only access a fixed set of Gatherup tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Gatherup and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Gatherup tools.

Yes, absolutely. You can configure which Gatherup scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Gatherup data and credentials are handled as safely as possible.

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