Engage Platform MCP server for AI agents and assistants

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Engage Platform MCP or direct API to manage customer records, query accounts, track events, send transactional messages, and run batch engagement workflows through natural language.

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Engage Platform is a customer engagement API suite for customer data, accounts, lists, events, batch jobs, and transactional messaging. Use it to centralize engagement workflows and trigger timely customer communications from your product data.

18 Tools

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Type what you want done — sign in and watch it run live in the Tool Router playground.

TOOL ROUTER PLAYGROUND
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TOOLS

Supported Tools

Every Engage Platform action and event your agent gets out of the box.

Add User to Accounts

Add a customer to one or more Engage accounts, optionally assigning a role in each account.

Add User to Lists

Add and subscribe an existing user to one or more Engage lists.

Archive List

Archive a list so it disappears from list results and cannot receive new subscribers.

Create List

Create an Engage user list and return its Engage list ID for subscription tools.

Create User

Create an Engage customer or account with a caller-chosen application UID.

Delete User Attribute

Permanently remove one custom meta attribute from a user.

Get List

Retrieve an Engage list by its internal list ID.

Get User

Retrieve one Engage customer or account by its caller-supplied application UID, not Engage's internal ID.

List Account Members

List customers belonging to one Engage account identified by its application UID.

List Lists

Return one cursor-controlled page of active Engage user lists.

List Users

Return one cursor-controlled page of Engage customers and accounts, optionally filtered by exact email.

Remove List Subscriber

Completely remove one user's membership from one Engage list.

Remove User From Account

Permanently remove one customer's membership from one Engage account.

Set Account Member Role

Set or replace a customer's role in one Engage account membership.

Set List Subscription

Subscribe, resubscribe, or unsubscribe an existing user on one Engage list.

Track User Event

Append an immutable event to a user's Engage activity history.

Update List

Update supplied settings on an existing Engage list without changing unspecified fields.

Upsert User

Update profile or custom attributes for an application UID, creating the user if it does not exist.

SETUP GUIDE

Connect Engage Platform MCP Tool with your Agent

1

Install Composio

typescript
npm install @composio/core ai @ai-sdk/mcp @ai-sdk/openai
Install the Composio SDK and your agent framework
2

Create a session with MCP enabled

typescript
import { Composio } from "@composio/core";

const composio = new Composio();
const { mcp } = await composio.create("your-user-id", {
  toolkits: ["engage_platform"],
  mcp: true,
});
Create a session scoped to Engage Platform and read its MCP URL and headers
3

Connect your agent to the MCP server

typescript
import { createMCPClient } from "@ai-sdk/mcp";
import { openai } from "@ai-sdk/openai";
import { generateText, stepCountIs } from "ai";

const client = await createMCPClient({
  transport: { type: "http", url: mcp.url, headers: mcp.headers },
});

const { text } = await generateText({
  model: openai("gpt-5.6-sol"),
  tools: await client.tools(),
  prompt: "Create a customer profile for jane@example.com with the name Jane Doe in Engage Platform",
  stopWhen: stepCountIs(10),
});

console.log(text);
await client.close();
Pass the session's MCP URL and headers to your agent and run a Engage Platform request
SETUP GUIDE

Connect Engage Platform API Tool with your Agent

1

Install Composio

typescript
npm install @composio/core @composio/openai openai
Install the Composio SDK, the OpenAI provider, and the OpenAI SDK
2

Create a Composio session

typescript
import OpenAI from "openai";
import { Composio } from "@composio/core";
import { OpenAIResponsesProvider } from "@composio/openai";

const composio = new Composio({ provider: new OpenAIResponsesProvider() });
const client = new OpenAI();

const session = await composio.create("your-user-id", { toolkits: ["engage_platform"] });
const tools = await session.tools();
Initialize Composio with the OpenAI Responses provider and create a session scoped to Engage Platform
3

Run Engage Platform tools with your agent

typescript
let response = await client.responses.create({
  model: "gpt-5.6-sol",
  tools,
  input: [{ role: "user", content: "Create a customer profile for jane@example.com with the name Jane Doe in Engage Platform" }],
});

while (response.output.some((o) => o.type === "function_call")) {
  const outputs = await composio.provider.handleToolCalls(session, response.output);
  response = await client.responses.create({
    model: "gpt-5.6-sol",
    tools,
    previous_response_id: response.id,
    input: outputs,
  });
}

console.log(response.output_text);
Send a request, execute the Engage Platform tool calls through the session, and print the final answer

Why Use Composio?

AI Native Engage Platform Integration

  • Supports both Engage Platform MCP and direct API based integrations
  • Structured, LLM-friendly schemas for reliable customer, account, event, and messaging actions
  • Rich coverage for reading, writing, and querying Engage Platform engagement data

Managed Auth

  • Securely store Engage Platform API keys instead of hard-coding them in agent code
  • Create auth configs with auth_configs.create() and link user credentials with connected_accounts.link()
  • Per user and per environment credentials for safer customer engagement workflows

Agent Optimized Design

  • Tools are shaped for natural language tasks like creating customers, logging events, and sending transactional messages
  • Tools are tuned using real error and success rates to improve reliability over time
  • Comprehensive execution logs so you always know what ran, when, and on whose behalf

Enterprise Grade Security

  • Fine-grained RBAC so you control which agents and users can access Engage Platform
  • Scoped, least privilege access to customer data, account records, lists, events, and messaging APIs
  • Full audit trail of agent actions to support review and compliance
FAQ

Frequently asked questions

Yes, Engage Platform requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

Yes! Composio's Tool Router enables agents to use multiple toolkits. Learn more.

Yes. Composio is SOC 2 Type II compliant and is built to keep your Engage Platform connection and credentials secure. OAuth tokens and API keys are encrypted, and sensitive customer data is protected at rest and in transit.

Composio also undergoes independent security testing and continuously monitors its systems for security threats. You can review the latest reports and policies in the Composio Trust Center.

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

Create the key in your Engage Platform account settings, then paste it once on Composio's connection page. Composio stores it encrypted and uses it only for the Engage Platform actions your agent runs. Nobody else in your workspace can read it, and you can revoke it inside Engage Platform at any time.

When you connect a Engage Platform account through Composio, every action runs under that account, so anything the agent creates, sends, or changes shows up in Engage Platform as done by you. Keep an approval step in your prompt for actions with side effects, such as sending or deleting, and have the agent draft first.

Whatever the credentials you connect allow inside Engage Platform. If Engage Platform lets you scope a key to specific permissions, create a scoped one so the agent can only do what you intend. You can revoke the key inside Engage Platform at any time.

Yes. Composio supports multiple connected accounts for the same app, and that works in Claude, ChatGPT, or any other assistant you connect through Composio. Give each Engage Platform connection a name such as work or personal, and the assistant uses the one you mention in the request. Each account keeps its own credentials and nothing is merged.

The connection stops working the moment Engage Platform rejects the old key. Create a new key in Engage Platform and reconnect the account from the Composio dashboard or by asking your agent to reconnect Engage Platform. Nothing else changes.

Composio's free Hobby plan includes 100,000 tool calls per month with no credit card, which covers most personal Engage Platform use. Paid plans add higher limits and team features. Your Engage Platform plan and its API limits still apply as usual.

Built-in connectors usually give one AI access to a limited set of apps. Many people use Composio because it lets their AI connect to more apps than it normally supports, or connect to multiple accounts for the same app (e.g. connect Claude to multiple Engage Platform accounts).

With Composio, you connect Engage Platform once and then use it across different AI assistants without setting it up separately in each one. Connect your apps to Composio once, then connect Composio to whichever AI you use, whether that's Claude, ChatGPT, Hermes, or your own custom assistant.

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