Engage Platform MCP for AI Agents

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Engage Platform MCP or direct API to manage customer records, query accounts, track events, send transactional messages, and run batch engagement workflows through natural language.

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Api Key

Engage Platform is a customer engagement API suite for customer data, accounts, lists, events, batch jobs, and transactional messaging. Use it to centralize engagement workflows and trigger timely customer communications from your product data.

18 Tools

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Type what you want done — sign in and watch it run live in the Tool Router playground.

TOOL ROUTER PLAYGROUND
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TOOLS

Supported Tools

Every Engage Platform action and event your agent gets out of the box.

Add User to Accounts

Add a customer to one or more Engage accounts, optionally assigning a role in each account.

Add User to Lists

Add and subscribe an existing user to one or more Engage lists.

Archive List

Archive a list so it disappears from list results and cannot receive new subscribers.

Create List

Create an Engage user list and return its Engage list ID for subscription tools.

Create User

Create an Engage customer or account with a caller-chosen application UID.

Delete User Attribute

Permanently remove one custom meta attribute from a user.

Get List

Retrieve an Engage list by its internal list ID.

Get User

Retrieve one Engage customer or account by its caller-supplied application UID, not Engage's internal ID.

List Account Members

List customers belonging to one Engage account identified by its application UID.

List Lists

Return one cursor-controlled page of active Engage user lists.

List Users

Return one cursor-controlled page of Engage customers and accounts, optionally filtered by exact email.

Remove List Subscriber

Completely remove one user's membership from one Engage list.

Remove User From Account

Permanently remove one customer's membership from one Engage account.

Set Account Member Role

Set or replace a customer's role in one Engage account membership.

Set List Subscription

Subscribe, resubscribe, or unsubscribe an existing user on one Engage list.

Track User Event

Append an immutable event to a user's Engage activity history.

Update List

Update supplied settings on an existing Engage list without changing unspecified fields.

Upsert User

Update profile or custom attributes for an application UID, creating the user if it does not exist.

SETUP GUIDE

Connect Engage Platform MCP Tool with your Agent

1

Install Composio

typescript
npm install @composio/core ai @ai-sdk/openai @ai-sdk/mcp
Install the Composio SDK for Python or TypeScript
2

Initialize Client and Create Tool Router Session

typescript
import { Composio } from '@composio/core';

const composio = new Composio({ apiKey: 'your-api-key' });
const session = await composio.create('your-user-id');
console.log(`Tool Router session created: ${session.mcp.url}`);
Import and initialize the Composio client, then create a Tool Router session for Engage Platform
3

Connect to AI Agent

typescript
import { openai } from '@ai-sdk/openai';
import { experimental_createMCPClient as createMCPClient } from '@ai-sdk/mcp';
import { generateText } from 'ai';

const client = await createMCPClient({
  transport: {
    type: 'http',
    url: session.mcp.url,
    headers: {
      'x-api-key': 'your-composio-api-key',
    },
  },
});

const tools = await client.tools();
const { text } = await generateText({
  model: openai('gpt-4o'),
  tools,
  messages: [{
    role: 'user',
    content: 'Send a transactional welcome message to jane@example.com from Engage Platform'
  }],
  maxSteps: 5,
});

console.log(`Agent: ${text}`);
Use the MCP server with your AI agent (Anthropic Claude or Mastra)
SETUP GUIDE

Connect Engage Platform API Tool with your Agent

1

Install Composio

typescript
npm install @composio/openai
Install the Composio SDK
2

Initialize Composio and Create Tool Router Session

typescript
import OpenAI from 'openai';
import { Composio } from '@composio/core';
import { OpenAIResponsesProvider } from '@composio/openai';

const composio = new Composio({
  provider: new OpenAIResponsesProvider(),
});
const openai = new OpenAI({});
const session = await composio.create('your-user-id');
Import and initialize Composio client, then create a Tool Router session
3

Execute Engage Platform Tools via Tool Router with Your Agent

typescript
const tools = session.tools;
const response = await openai.responses.create({
  model: 'gpt-4.1',
  tools: tools,
  input: [{
    role: 'user',
    content: 'Create a customer profile for jane@example.com with the name Jane Doe in Engage Platform'
  }],
});
const result = await composio.provider.handleToolCalls(
  'your-user-id',
  response.output
);
console.log(result);
Get tools from Tool Router session and execute Engage Platform actions with your Agent

Why Use Composio?

AI Native Engage Platform Integration

  • Supports both Engage Platform MCP and direct API based integrations
  • Structured, LLM-friendly schemas for reliable customer, account, event, and messaging actions
  • Rich coverage for reading, writing, and querying Engage Platform engagement data

Managed Auth

  • Securely store Engage Platform API keys instead of hard-coding them in agent code
  • Create auth configs with auth_configs.create() and link user credentials with connected_accounts.link()
  • Per user and per environment credentials for safer customer engagement workflows

Agent Optimized Design

  • Tools are shaped for natural language tasks like creating customers, logging events, and sending transactional messages
  • Tools are tuned using real error and success rates to improve reliability over time
  • Comprehensive execution logs so you always know what ran, when, and on whose behalf

Enterprise Grade Security

  • Fine-grained RBAC so you control which agents and users can access Engage Platform
  • Scoped, least privilege access to customer data, account records, lists, events, and messaging APIs
  • Full audit trail of agent actions to support review and compliance
FAQ

Frequently asked questions

Yes, Engage Platform requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

Yes! Composio's Tool Router enables agents to use multiple toolkits. Learn more.

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. Learn more.

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

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