How to integrate Canny MCP with OpenAI Agents SDK

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Introduction

This guide walks you through connecting Canny to the OpenAI Agents SDK using the Composio tool router. By the end, you'll have a working Canny agent that can add 'urgent' tag to all critical feedback posts, create a new post on the bugs board, change status of top-voted post to 'in progress', delete a user's account and all feedback through natural language commands.

This guide will help you understand how to give your OpenAI Agents SDK agent real control over a Canny account through Composio's Canny MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

TL;DR

Here's what you'll learn:
  • Get and set up your OpenAI and Composio API keys
  • Install the necessary dependencies
  • Initialize Composio and create a Tool Router session for Canny
  • Configure an AI agent that can use Canny as a tool
  • Run a live chat session where you can ask the agent to perform Canny operations

What is open-ai-agents-sdk?

The OpenAI Agents SDK is a lightweight framework for building AI agents that can use tools and maintain conversation state. It provides a simple interface for creating agents with hosted MCP tool support.

Key features include:

  • Hosted MCP Tools: Connect to external services through hosted MCP endpoints
  • SQLite Sessions: Persist conversation history across interactions
  • Simple API: Clean interface with Agent, Runner, and tool configuration
  • Streaming Support: Real-time response streaming for interactive applications

What is the Canny MCP server, and what's possible with it?

The Canny MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Canny account. It provides structured and secure access to your feedback boards, so your agent can create new posts, manage user feedback, update post status, and keep changelogs up to date—all automatically, on your behalf.

  • Automated feedback collection and posting: Enable your agent to create new posts on boards, capturing fresh user suggestions or bug reports with the right context every time.
  • User and comment management: Let your agent create or update user profiles, add new comments to posts, and even delete users or comments for moderation or compliance needs.
  • Status and tag updates: Have your agent update post statuses to reflect progress or changes, apply tags to categorize feedback, and create new tags as your product evolves.
  • Changelog automation: Seamlessly generate and publish changelog entries to keep users informed about new features or bug fixes, with full control over timing and notifications.
  • Feedback voting and prioritization: Allow your agent to create or migrate votes for posts, helping you track which ideas matter most to your users with minimal manual effort.

Supported Tools & Triggers

Tools
Add Post TagTool to add a tag to a specific post.
Delete UserTool to delete a user and their comments and votes.
Change Post StatusTool to change a post's status.
Create Changelog EntryTool to create and optionally publish a new changelog entry.
Create CommentTool to create a new comment on a post.
Create or Update UserTool to create or update a user in canny.
Create PostTool to create a new post on a board.
Create TagTool to create a new tag.
Create VoteTool to create a vote for a post.
Delete CommentTool to delete a comment.
Delete PostTool to delete a post.
Delete VoteTool to delete a vote.
List BoardsTool to list all boards.
List CategoriesTool to list categories.
List CommentsTool to list comments for posts, boards, or authors.
List CompaniesTool to list companies associated with your canny account.
List OpportunitiesTool to list opportunities linked to posts.
List PostsTool to list posts with various filters.
List TagsTool to list tags.
List UsersTool to list end-users in your workspace.
List VotesTool to list votes for a post.
Retrieve BoardTool to retrieve details of a board by its id.
Retrieve TagTool to retrieve details of a tag by its id.
Retrieve UserTool to retrieve user details by canny user id, app user id, or email.
Update PostTool to update post details.

What is the Composio tool router, and how does it fit here?

What is Tool Router?

Composio's Tool Router helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Tool Router

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Tool Router works

The Tool Router follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Prerequisites

Before starting, make sure you have:
  • Composio API Key and OpenAI API Key
  • Primary know-how of OpenAI Agents SDK
  • A live Canny project
  • Some knowledge of Python or Typescript

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key

Install dependencies

pip install composio_openai_agents openai-agents python-dotenv

Install the Composio SDK and the OpenAI Agents SDK.

Set up environment variables

bash
OPENAI_API_KEY=sk-...your-api-key
COMPOSIO_API_KEY=your-api-key
USER_ID=composio_user@gmail.com

Create a .env file and add your OpenAI and Composio API keys.

Import dependencies

import asyncio
import os
from dotenv import load_dotenv

from composio import Composio
from composio_openai_agents import OpenAIAgentsProvider
from agents import Agent, Runner, HostedMCPTool, SQLiteSession
What's happening:
  • You're importing all necessary libraries.
  • The Composio and OpenAIAgentsProvider classes are imported to connect your OpenAI agent to Composio tools like Canny.

Set up the Composio instance

load_dotenv()

api_key = os.getenv("COMPOSIO_API_KEY")
user_id = os.getenv("USER_ID")

if not api_key:
    raise RuntimeError("COMPOSIO_API_KEY is not set. Create a .env file with COMPOSIO_API_KEY=your_key")

# Initialize Composio
composio = Composio(api_key=api_key, provider=OpenAIAgentsProvider())
What's happening:
  • load_dotenv() loads your .env file so OPENAI_API_KEY and COMPOSIO_API_KEY are available as environment variables.
  • Creating a Composio instance using the API Key and OpenAIAgentsProvider class.

Create a Tool Router session

# Create a Canny Tool Router session
session = composio.create(
    user_id=user_id,
    toolkits=["canny"]
)

mcp_url = session.mcp.url

What is happening:

  • You give the Tool Router the user id and the toolkits you want available. Here, it is only canny.
  • The router checks the user's Canny connection and prepares the MCP endpoint.
  • The returned session.mcp.url is the MCP URL that your agent will use to access Canny.
  • This approach keeps things lightweight and lets the agent request Canny tools only when needed during the conversation.

Configure the agent

# Configure agent with MCP tool
agent = Agent(
    name="Assistant",
    model="gpt-5",
    instructions=(
        "You are a helpful assistant that can access Canny. "
        "Help users perform Canny operations through natural language."
    ),
    tools=[
        HostedMCPTool(
            tool_config={
                "type": "mcp",
                "server_label": "tool_router",
                "server_url": mcp_url,
                "headers": {"x-api-key": api_key},
                "require_approval": "never",
            }
        )
    ],
)
What's happening:
  • We're creating an Agent instance with a name, model (gpt-5), and clear instructions about its purpose.
  • The agent's instructions tell it that it can access Canny and help with queries, inserts, updates, authentication, and fetching database information.
  • The tools array includes a HostedMCPTool that connects to the MCP server URL we created earlier.
  • The headers dict includes the Composio API key for secure authentication with the MCP server.
  • require_approval: 'never' means the agent can execute Canny operations without asking for permission each time, making interactions smoother.

Start chat loop and handle conversation

print("\nComposio Tool Router session created.")

chat_session = SQLiteSession("conversation_openai_toolrouter")

print("\nChat started. Type your requests below.")
print("Commands: 'exit', 'quit', or 'q' to end\n")

async def main():
    try:
        result = await Runner.run(
            agent,
            "What can you help me with?",
            session=chat_session
        )
        print(f"Assistant: {result.final_output}\n")
    except Exception as e:
        print(f"Error: {e}\n")

    while True:
        user_input = input("You: ").strip()
        if user_input.lower() in {"exit", "quit", "q"}:
            print("Goodbye!")
            break

        result = await Runner.run(
            agent,
            user_input,
            session=chat_session
        )
        print(f"Assistant: {result.final_output}\n")

asyncio.run(main())
What's happening:
  • The program prints a session URL that you visit to authorize Canny.
  • After authorization, the chat begins.
  • Each message you type is processed by the agent using Runner.run().
  • The responses are printed to the console, and conversations are saved locally using SQLite.
  • Typing exit, quit, or q cleanly ends the chat.

Complete Code

Here's the complete code to get you started with Canny and open-ai-agents-sdk:

import asyncio
import os
from dotenv import load_dotenv

from composio import Composio
from composio_openai_agents import OpenAIAgentsProvider
from agents import Agent, Runner, HostedMCPTool, SQLiteSession

load_dotenv()

api_key = os.getenv("COMPOSIO_API_KEY")
user_id = os.getenv("USER_ID")

if not api_key:
    raise RuntimeError("COMPOSIO_API_KEY is not set. Create a .env file with COMPOSIO_API_KEY=your_key")

# Initialize Composio
composio = Composio(api_key=api_key, provider=OpenAIAgentsProvider())

# Create Tool Router session
session = composio.create(
    user_id=user_id,
    toolkits=["canny"]
)
mcp_url = session.mcp.url

# Configure agent with MCP tool
agent = Agent(
    name="Assistant",
    model="gpt-5",
    instructions=(
        "You are a helpful assistant that can access Canny. "
        "Help users perform Canny operations through natural language."
    ),
    tools=[
        HostedMCPTool(
            tool_config={
                "type": "mcp",
                "server_label": "tool_router",
                "server_url": mcp_url,
                "headers": {"x-api-key": api_key},
                "require_approval": "never",
            }
        )
    ],
)

print("\nComposio Tool Router session created.")

chat_session = SQLiteSession("conversation_openai_toolrouter")

print("\nChat started. Type your requests below.")
print("Commands: 'exit', 'quit', or 'q' to end\n")

async def main():
    try:
        result = await Runner.run(
            agent,
            "What can you help me with?",
            session=chat_session
        )
        print(f"Assistant: {result.final_output}\n")
    except Exception as e:
        print(f"Error: {e}\n")

    while True:
        user_input = input("You: ").strip()
        if user_input.lower() in {"exit", "quit", "q"}:
            print("Goodbye!")
            break

        result = await Runner.run(
            agent,
            user_input,
            session=chat_session
        )
        print(f"Assistant: {result.final_output}\n")

asyncio.run(main())

Conclusion

This was a starter code for integrating Canny MCP with OpenAI Agents SDK to build a functional AI agent that can interact with Canny.

Key features:

  • Hosted MCP tool integration through Composio's Tool Router
  • SQLite session persistence for conversation history
  • Simple async chat loop for interactive testing
You can extend this by adding more toolkits, implementing custom business logic, or building a web interface around the agent.

How to build Canny MCP Agent with another framework

Claude Agent SDK

Claude Agent SDK

Use Canny MCP with Claude Agent SDK

Google ADK

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Use Canny MCP with Google ADK

LangChain

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Use Canny MCP with LangChain

Vercel AI SDK

Vercel AI SDK

Use Canny MCP with Vercel AI SDK

Mastra AI

Mastra AI

Use Canny MCP with Mastra AI

LlamaIndex

LlamaIndex

Use Canny MCP with LlamaIndex

CrewAI

CrewAI

Use Canny MCP with CrewAI

FAQ

What are the differences in Tool Router MCP and Canny MCP?

With a standalone Canny MCP server, the agents and LLMs can only access a fixed set of Canny tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Canny and many other apps based on the task at hand, all through a single MCP endpoint.

Can I use Tool Router MCP with OpenAI Agents SDK?

Yes, you can. OpenAI Agents SDK fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Canny tools.

Can I manage the permissions and scopes for Canny while using Tool Router?

Yes, absolutely. You can configure which Canny scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Canny data and credentials are handled as safely as possible.

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