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Callback24 MCP server for AI agents and assistants

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Callback24 MCP or direct API to manage calls, create users, update services, and configure routing groups through natural language.

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Callback24 is a telephony API for managing phone calls, users, services, and routing groups. It centralizes call control and routing to automate voice workflows and operations.

27 Tools

Try Callback24 now

Type what you want done — sign in and watch it run live in the Tool Router playground.

TOOL ROUTER PLAYGROUND
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TOOLS

Supported Tools

Every Callback24 action and event your agent gets out of the box.

Assign User to Service

Assign a Callback24 user to a service, optionally within a routing group.

Batch Assign Users to Service

Sequentially assign 1-25 Callback24 users to one service.

Batch Remove Users from Service

Sequentially remove 1-25 users from a Callback24 service.

Cancel Upcoming Phone Calls

Bulk-cancel upcoming phone calls matching a phone number or lead reference, optionally narrowed by earliest scheduled time and service.

Create Group

Create a routing group within a Callback24 service, with optional localized names.

Create Phone Call

Create or schedule a real phone call in Callback24.

Create Service

Create a Callback24 service for a website.

Create User

Create a company user in Callback24.

Delete Group

Permanently and irreversibly delete one Callback24 routing group by group ID.

Delete Service

Permanently and irreversibly delete one Callback24 service and its associated routing and customer-facing widget configuration.

Delete User

Permanently and irreversibly delete one company user by Callback24 user ID.

Get Current User

Return the Callback24 user identity associated with the connected API token.

Get Group

Return one Callback24 routing group by ID with its service ID and localized names.

Get Phone Call

Return detailed metadata, tags, and assigned-user information for one Callback24 phone call.

Get Phone Call Recording

Return the recording URL for one recorded phone call.

Get Service

Return one Callback24 service with opening hours, routing groups, and assigned users.

Get User

Return one company user by Callback24 user ID.

List Groups

Return all Callback24 routing groups with their service IDs and localized names.

List Phone Calls

Return one page of phone-call history, optionally filtered by type, date range, phone number, users, or services.

List Services

Return all Callback24 services with their nested groups, assigned users, and opening hours.

List Users

Return all company users visible to the connected Callback24 account.

Remove User from Service

Remove a Callback24 user's assignment from a service, optionally within a routing group.

Update Group

Update one or more localized names for a Callback24 routing group.

Update Phone Call

Update editable metadata for an existing phone call without changing its explicit cancellation or start/end status fields.

Update Phone Call Status

Set a phone call's cancelled flag and/or recorded start and end times; this changes operational call state.

Update Service

Change the website configured for an existing Callback24 service.

Update User

Update one or more profile or role fields for an existing Callback24 company user.

SETUP GUIDE

Connect Callback24 MCP Tool with your Agent

1

Install Composio

typescript
npm install @composio/core ai @ai-sdk/openai @ai-sdk/mcp
Install the Composio SDK for Python or TypeScript
2

Initialize Client and Create Tool Router Session

typescript
import { Composio } from '@composio/core';

const composio = new Composio({ apiKey: 'your-api-key' });
const session = await composio.create('your-user-id');
console.log(`Tool Router session created: ${session.mcp.url}`);
Import and initialize the Composio client, then create a Tool Router session for Callback24
3

Connect to AI Agent

typescript
import { openai } from '@ai-sdk/openai';
import { experimental_createMCPClient as createMCPClient } from '@ai-sdk/mcp';
import { generateText } from 'ai';

const client = await createMCPClient({
  transport: {
    type: 'http',
    url: session.mcp.url,
    headers: {
      'x-api-key': 'your-composio-api-key',
    },
  },
});

const tools = await client.tools();
const { text } = await generateText({
  model: openai('gpt-4o'),
  tools,
  messages: [{
    role: 'user',
    content: 'YOUR_SPECIFIC_PROMPT_HERE'
  }],
  maxSteps: 5,
});

console.log(`Agent: ${text}`);
Use the MCP server with your AI agent (Anthropic Claude or Mastra)
SETUP GUIDE

Connect Callback24 API Tool with your Agent

1

Install Composio

typescript
npm install @composio/openai
Install the Composio SDK
2

Initialize Composio and Create Tool Router Session

typescript
import OpenAI from 'openai';
import { Composio } from '@composio/core';
import { OpenAIResponsesProvider } from '@composio/openai';

const composio = new Composio({
  provider: new OpenAIResponsesProvider(),
});
const openai = new OpenAI({});
const session = await composio.create('your-user-id');
Import and initialize Composio client, then create a Tool Router session
3

Execute Callback24 Tools via Tool Router with Your Agent

typescript
const tools = session.tools;
const response = await openai.responses.create({
  model: 'gpt-4.1',
  tools: tools,
  input: [{
    role: 'user',
    content: 'YOUR_SPECIFIC_PROMPT_HERE'
  }],
});
const result = await composio.provider.handleToolCalls(
  'your-user-id',
  response.output
);
console.log(result);
Get tools from Tool Router session and execute Callback24 actions with your Agent

Why Use Composio?

AI Native Callback24 Integration

  • Supports both Callback24 MCP and direct API based integrations
  • Structured, LLM-friendly schemas for reliable tool execution
  • Rich coverage for reading, writing, and querying your Callback24 data

Managed Auth

  • Built-in API key handling with secure storage
  • Central place to manage, scope, and revoke Callback24 access
  • Per user and per environment credentials instead of hard-coded keys

Agent Optimized Design

  • Tools are tuned using real error and success rates to improve reliability over time
  • Comprehensive execution logs so you always know what ran, when, and on whose behalf

Enterprise Grade Security

  • Fine-grained RBAC so you control which agents and users can access Callback24
  • Scoped, least privilege access to Callback24 resources
  • Full audit trail of agent actions to support review and compliance
FRAMEWORKS

Use Callback24 with any AI Agent Framework

Choose a Framework you want to connect Callback24 with

ChatGPT logo

ChatGPT

Use Callback24 MCP with ChatGPT

Claude Cowork logo

Claude Cowork

Use Callback24 MCP with Claude Cowork

Hermes logo

Hermes

Use Callback24 MCP with Hermes

Atomic Agent logo

Atomic Agent

Use Callback24 MCP with Atomic Agent

Rolling this out across your team?

Give your team centralized access control across every framework with Composio’s MCP Gateway.

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FAQ

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