BotPenguin MCP server for AI agents and assistants

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with BotPenguin MCP or direct API to manage contacts, review conversations, coordinate bot integrations, and handle cross-platform customer messages through natural language.

BotPenguin logoBotPenguin
Api Key

BotPenguin is an AI chatbot platform for customer messaging, contacts, and conversations. It helps teams manage bot-led support and lead engagement across channels.

6 Tools

Try BotPenguin now

Type what you want done — sign in and watch it run live in the Tool Router playground.

TOOL ROUTER PLAYGROUND
BotPenguin
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TOOLS

Supported Tools

Every BotPenguin action and event your agent gets out of the box.

Get Template Dynamic Fields

Return the dynamic key-value fields required by a BotPenguin WhatsApp template.

Import Contacts

Import contacts in bulk into BotPenguin.

List Inbox Contacts

Return one page of BotPenguin inbox contacts filtered by whether the contact has interacted with a bot.

List Segments

List the contact segments configured in the connected BotPenguin account, including each segment's filter definition and contact count.

List WhatsApp Bots

List WhatsApp bots available to the connected BotPenguin account for use with plugin template tools.

List WhatsApp Templates

List WhatsApp templates available to a BotPenguin bot.

SETUP GUIDE

Connect BotPenguin MCP Tool with your Agent

1

Install Composio

typescript
npm install @composio/core ai @ai-sdk/mcp @ai-sdk/openai
Install the Composio SDK and your agent framework
2

Create a session with MCP enabled

typescript
import { Composio } from "@composio/core";

const composio = new Composio();
const { mcp } = await composio.create("your-user-id", {
  toolkits: ["botpenguin"],
  mcp: true,
});
Create a session scoped to BotPenguin and read its MCP URL and headers
3

Connect your agent to the MCP server

typescript
import { createMCPClient } from "@ai-sdk/mcp";
import { openai } from "@ai-sdk/openai";
import { generateText, stepCountIs } from "ai";

const client = await createMCPClient({
  transport: { type: "http", url: mcp.url, headers: mcp.headers },
});

const { text } = await generateText({
  model: openai("gpt-5.6-sol"),
  tools: await client.tools(),
  prompt: "List recent BotPenguin conversations with unresolved customer messages",
  stopWhen: stepCountIs(10),
});

console.log(text);
await client.close();
Pass the session's MCP URL and headers to your agent and run a BotPenguin request
SETUP GUIDE

Connect BotPenguin API Tool with your Agent

1

Install Composio

typescript
npm install @composio/core @composio/openai openai
Install the Composio SDK, the OpenAI provider, and the OpenAI SDK
2

Create a Composio session

typescript
import OpenAI from "openai";
import { Composio } from "@composio/core";
import { OpenAIResponsesProvider } from "@composio/openai";

const composio = new Composio({ provider: new OpenAIResponsesProvider() });
const client = new OpenAI();

const session = await composio.create("your-user-id", { toolkits: ["botpenguin"] });
const tools = await session.tools();
Initialize Composio with the OpenAI Responses provider and create a session scoped to BotPenguin
3

Run BotPenguin tools with your agent

typescript
let response = await client.responses.create({
  model: "gpt-5.6-sol",
  tools,
  input: [{ role: "user", content: "List recent BotPenguin conversations with unresolved customer messages" }],
});

while (response.output.some((o) => o.type === "function_call")) {
  const outputs = await composio.provider.handleToolCalls(session, response.output);
  response = await client.responses.create({
    model: "gpt-5.6-sol",
    tools,
    previous_response_id: response.id,
    input: outputs,
  });
}

console.log(response.output_text);
Send a request, execute the BotPenguin tool calls through the session, and print the final answer

Why Use Composio?

AI Native BotPenguin Integration

  • Supports both BotPenguin MCP and direct API based integrations
  • Structured, LLM-friendly schemas for reliable contact and conversation workflows
  • Rich coverage for reading, writing, and querying your BotPenguin customer messaging data

Managed Auth

  • Secure API key handling so you don't have to hard-code BotPenguin credentials
  • Central place to manage, scope, and revoke BotPenguin access
  • Per user and per environment credentials for safer customer support automation

Agent Optimized Design

  • Tools are tuned using real error and success rates to improve reliability over time
  • Clear tool schemas help agents understand BotPenguin contacts, conversations, and messaging actions
  • Comprehensive execution logs so you always know what ran, when, and on whose behalf

Enterprise Grade Security

  • Fine-grained RBAC so you control which agents and users can access BotPenguin
  • Scoped, least privilege access to BotPenguin resources
  • Full audit trail of agent actions to support review, QA, and compliance
FAQ

Frequently asked questions

Yes, BotPenguin requires you to configure your own API key. Once set up, Composio handles secure credential storage and API request handling for you.

Yes! Composio's Tool Router enables agents to use multiple toolkits. Learn more.

Yes. Composio is SOC 2 Type II compliant and is built to keep your BotPenguin connection and credentials secure. OAuth tokens and API keys are encrypted, and sensitive customer data is protected at rest and in transit.

Composio also undergoes independent security testing and continuously monitors its systems for security threats. You can review the latest reports and policies in the Composio Trust Center.

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

Create the key in your BotPenguin account settings, then paste it once on Composio's connection page. Composio stores it encrypted and uses it only for the BotPenguin actions your agent runs. Nobody else in your workspace can read it, and you can revoke it inside BotPenguin at any time.

When you connect a BotPenguin account through Composio, every action runs under that account, so anything the agent creates, sends, or changes shows up in BotPenguin as done by you. Keep an approval step in your prompt for actions with side effects, such as sending or deleting, and have the agent draft first.

Whatever the credentials you connect allow inside BotPenguin. If BotPenguin lets you scope a key to specific permissions, create a scoped one so the agent can only do what you intend. You can revoke the key inside BotPenguin at any time.

Yes. Composio supports multiple connected accounts for the same app, and that works in Claude, ChatGPT, or any other assistant you connect through Composio. Give each BotPenguin connection a name such as work or personal, and the assistant uses the one you mention in the request. Each account keeps its own credentials and nothing is merged.

The connection stops working the moment BotPenguin rejects the old key. Create a new key in BotPenguin and reconnect the account from the Composio dashboard or by asking your agent to reconnect BotPenguin. Nothing else changes.

Composio's free Hobby plan includes 100,000 tool calls per month with no credit card, which covers most personal BotPenguin use. Paid plans add higher limits and team features. Your BotPenguin plan and its API limits still apply as usual.

Built-in connectors usually give one AI access to a limited set of apps. Many people use Composio because it lets their AI connect to more apps than it normally supports, or connect to multiple accounts for the same app (e.g. connect Claude to multiple BotPenguin accounts).

With Composio, you connect BotPenguin once and then use it across different AI assistants without setting it up separately in each one. Connect your apps to Composio once, then connect Composio to whichever AI you use, whether that's Claude, ChatGPT, Hermes, or your own custom assistant.

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