How to integrate Bolna MCP with CrewAI

Connect CrewAI to Bolna MCP. List all voice agents available to me, initiate a call using your sales agent, and more using natural language, with authentication handled for you.

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Api Key

Bolna is an AI platform for building conversational voice agents. It helps businesses automate support and streamline interactions through natural, voice-powered conversations.

97 Tools

Introduction

This guide walks you through connecting Bolna to CrewAI using the Composio tool router. By the end, you'll have a working Bolna agent that can list all voice agents available to me, initiate a call using your sales agent, get status of recent agent executions through natural language commands.

This guide will help you understand how to give your CrewAI agent real control over a Bolna account through Composio's Bolna MCP server.

Before we dive in, let's take a quick look at the key ideas and tools involved.

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TL;DR

Here's what you'll learn:
  • Get a Composio API key and configure your Bolna connection
  • Set up CrewAI with an MCP enabled agent
  • Create a Tool Router session or standalone MCP server for Bolna
  • Build a conversational loop where your agent can execute Bolna operations

What is CrewAI?

CrewAI is a powerful framework for building multi-agent AI systems. It provides primitives for defining agents with specific roles, creating tasks, and orchestrating workflows through crews.

Key features include:

  • Agent Roles: Define specialized agents with specific goals and backstories
  • Task Management: Create tasks with clear descriptions and expected outputs
  • Crew Orchestration: Combine agents and tasks into collaborative workflows
  • MCP Integration: Connect to external tools through Model Context Protocol

What is the Bolna MCP server, and what's possible with it?

The Bolna MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Bolna account. It provides structured and secure access to your Bolna voice agent platform, so your agent can perform actions like listing agents, making phone calls, managing executions, and retrieving analytics on your behalf.

  • Automated voice call initiation: Let your AI agent instantly initiate phone calls using your Bolna conversational agents, streamlining outreach and support tasks.
  • Agent and phone number management: Effortlessly fetch and list all your Bolna agents or phone numbers, making it easy to review and organize your voice assets.
  • Real-time execution monitoring: Retrieve detailed information about specific call executions or monitor all executions for a given agent to track performance and outcomes.
  • Batch processing for agents: List and manage batch operations associated with your agents, supporting bulk workflows and campaign management.
  • Agent cleanup and maintenance: Quickly delete agents or batches that are no longer needed, keeping your Bolna environment organized and up to date.

What is the Composio tool router, and how does it fit here?

What is Composio SDK?

Composio's Composio SDK helps agents find the right tools for a task at runtime. You can plug in multiple toolkits (like Gmail, HubSpot, and GitHub), and the agent will identify the relevant app and action to complete multi-step workflows. This can reduce token usage and improve the reliability of tool calls. Read more here: Getting started with Composio SDK

The tool router generates a secure MCP URL that your agents can access to perform actions.

How the Composio SDK works

The Composio SDK follows a three-phase workflow:

  1. Discovery: Searches for tools matching your task and returns relevant toolkits with their details.
  2. Authentication: Checks for active connections. If missing, creates an auth config and returns a connection URL via Auth Link.
  3. Execution: Executes the action using the authenticated connection.

Step-by-step Guide

Step by step08 STEPS
1

Prerequisites

Before starting, make sure you have:
  • Python 3.9 or higher
  • A Composio account and API key
  • A Bolna connection authorized in Composio
  • An OpenAI API key for the CrewAI LLM
  • Basic familiarity with Python
2

Getting API Keys for OpenAI and Composio

OpenAI API Key
  • Go to the OpenAI dashboard and create an API key. You'll need credits to use the models, or you can connect to another model provider.
  • Keep the API key safe.
Composio API Key
  • Log in to the Composio dashboard.
  • Navigate to your API settings and generate a new API key.
  • Store this key securely as you'll need it for authentication.
3

Install dependencies

bash
pip install composio crewai crewai-tools[mcp] python-dotenv
What's happening:
  • composio connects your agent to Bolna via MCP
  • crewai provides Agent, Task, Crew, and LLM primitives
  • crewai-tools[mcp] includes MCP helpers
  • python-dotenv loads environment variables from .env
4

Set up environment variables

bash
COMPOSIO_API_KEY=your_composio_api_key_here
USER_ID=your_user_id_here
OPENAI_API_KEY=your_openai_api_key_here

Create a .env file in your project root.

What's happening:

  • COMPOSIO_API_KEY authenticates with Composio
  • USER_ID scopes the session to your account
  • OPENAI_API_KEY lets CrewAI use your chosen OpenAI model
5

Import dependencies

python
import os
from composio import Composio
from crewai import Agent, Task, Crew
from crewai_tools import MCPServerAdapter
import dotenv

dotenv.load_dotenv()

COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set")
What's happening:
  • CrewAI classes define agents and tasks, and run the workflow
  • MCPServerHTTP connects the agent to an MCP endpoint
  • Composio will give you a short lived Bolna MCP URL
6

Create a Composio Tool Router session for Bolna

python
composio_client = Composio(api_key=COMPOSIO_API_KEY)
session = composio_client.create(user_id=COMPOSIO_USER_ID, toolkits=["bolna"])

url = session.mcp.url
What's happening:
  • You create a Bolna only session through Composio
  • Composio returns an MCP HTTP URL that exposes Bolna tools
7

Initialize the MCP Server

python
server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users search the internet effectively",
        backstory="You are a helpful assistant with access to search tools.",
        tools=tools,
        verbose=False,
        max_iter=10,
    )
What's Happening:
  • Server Configuration: The code sets up connection parameters including the MCP server URL, streamable HTTP transport, and Composio API key authentication.
  • MCP Adapter Bridge: MCPServerAdapter acts as a context manager that converts Composio MCP tools into a CrewAI-compatible format.
  • Agent Setup: Creates a CrewAI Agent with a defined role (Search Assistant), goal (help with internet searches), and access to the MCP tools.
  • Configuration Options: The agent includes settings like verbose=False for clean output and max_iter=10 to prevent infinite loops.
  • Dynamic Tool Usage: Once created, the agent automatically accesses all Composio Search tools and decides when to use them based on user queries.
8

Create a CLI Chatloop and define the Crew

python
print("Chat started! Type 'exit' or 'quit' to end.\n")

conversation_context = ""

while True:
    user_input = input("You: ").strip()

    if user_input.lower() in ["exit", "quit", "bye"]:
        print("\nGoodbye!")
        break

    if not user_input:
        continue

    conversation_context += f"\nUser: {user_input}\n"
    print("\nAgent is thinking...\n")

    task = Task(
        description=(
            f"Conversation history:\n{conversation_context}\n\n"
            f"Current request: {user_input}"
        ),
        expected_output="A helpful response addressing the user's request",
        agent=agent,
    )

    crew = Crew(agents=[agent], tasks=[task], verbose=False)
    result = crew.kickoff()
    response = str(result)

    conversation_context += f"Agent: {response}\n"
    print(f"Agent: {response}\n")
What's Happening:
  • Interactive CLI Setup: The code creates an infinite loop that continuously prompts for user input and maintains the entire conversation history in a string variable.
  • Input Validation: Empty inputs are ignored to prevent processing blank messages and keep the conversation clean.
  • Context Building: Each user message is appended to the conversation context, which preserves the full dialogue history for better agent responses.
  • Dynamic Task Creation: For every user input, a new Task is created that includes both the full conversation history and the current request as context.
  • Crew Execution: A Crew is instantiated with the agent and task, then kicked off to process the request and generate a response.
  • Response Management: The agent's response is converted to a string, added to the conversation context, and displayed to the user, maintaining conversational continuity.

Complete Code

Here's the complete code to get you started with Bolna and CrewAI:

python
from crewai import Agent, Task, Crew, LLM
from crewai_tools import MCPServerAdapter
from composio import Composio
from dotenv import load_dotenv
import os

load_dotenv()

GOOGLE_API_KEY = os.getenv("GOOGLE_API_KEY")
COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not GOOGLE_API_KEY:
    raise ValueError("GOOGLE_API_KEY is not set in the environment.")
if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set in the environment.")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set in the environment.")

# Initialize Composio and create a session
composio = Composio(api_key=COMPOSIO_API_KEY)
session = composio.create(
    user_id=COMPOSIO_USER_ID,
    toolkits=["bolna"],
)
url = session.mcp.url

# Configure LLM
llm = LLM(
    model="gpt-5",
    api_key=os.getenv("OPENAI_API_KEY"),
)

server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users with internet searches",
        backstory="You are an expert assistant with access to Composio Search tools.",
        tools=tools,
        llm=llm,
        verbose=False,
        max_iter=10,
    )

    print("Chat started! Type 'exit' or 'quit' to end.\n")

    conversation_context = ""

    while True:
        user_input = input("You: ").strip()

        if user_input.lower() in ["exit", "quit", "bye"]:
            print("\nGoodbye!")
            break

        if not user_input:
            continue

        conversation_context += f"\nUser: {user_input}\n"
        print("\nAgent is thinking...\n")

        task = Task(
            description=(
                f"Conversation history:\n{conversation_context}\n\n"
                f"Current request: {user_input}"
            ),
            expected_output="A helpful response addressing the user's request",
            agent=agent,
        )

        crew = Crew(agents=[agent], tasks=[task], verbose=False)
        result = crew.kickoff()
        response = str(result)

        conversation_context += f"Agent: {response}\n"
        print(f"Agent: {response}\n")

Conclusion

You now have a CrewAI agent connected to Bolna through Composio's Tool Router. The agent can perform Bolna operations through natural language commands.

Next steps:

  • Add role-specific instructions to customize agent behavior
  • Plug in more toolkits for multi-app workflows
  • Chain tasks for complex multi-step operations
TOOLS

Supported Tools

Every Bolna action and event your agent gets out of the box.

Abort workflow campaign

Move a running or paused campaign to the terminal aborted state and stop its executions.

Add custom LLM model

Register an OpenAI-compatible custom LLM endpoint with Bolna.

Add Provider to Bolna

Tool to add a new telephony or voice service provider to your Bolna account.

Add number to SIP trunk

Add a DID phone number to a SIP trunk.

Bulk create dispositions

Atomically create multiple dispositions linked to one agent.

Buy phone number

Purchase an available phone number with a recurring account charge.

Cancel workflow execution

Stop one workflow execution before its next external action.

Copy Bolna Agent

Tool to create a duplicate copy of an existing Bolna voice AI agent.

Create Bolna Voice AI Agent (v2)

Tool to create a new Bolna Voice AI agent using the v2 API.

Create Bolna Batch

Tool to create a new outbound calling batch by uploading a CSV of contacts to obtain a batch_id.

Create disposition

Create a structured transcript extraction disposition linked to an agent.

Create extraction category

Create an extraction category on an agent.

Create Bolna Knowledgebase

Tool to create a new knowledgebase for Voice AI agents to reference during conversations.

Create SIP trunk

Create a bring-your-own-telephony SIP trunk.

Create sub-account

Create an enterprise sub-account with its own concurrency limits and API key.

Create workflow

Create an empty, unpublished workflow and return its identifier.

Create workflow campaign

Create a draft campaign pinned to a published workflow version.

Delete agent by id

Permanently delete a Voice AI agent and all associated data including batches, executions, and configurations

Delete batch by id

Permanently delete a batch campaign by its ID, removing it from the system.

Delete custom LLM model

Delete a custom LLM model and its stored endpoint key from Bolna.

Delete disposition

Permanently delete a disposition without changing past call results.

Delete extraction category

Permanently delete an extraction category and every disposition inside it.

Delete Knowledgebase

Tool to permanently delete a knowledgebase from your Bolna account.

Delete phone number

Permanently release a purchased phone number and stop recurring billing.

Delete SIP trunk

Permanently delete a SIP trunk and its gateways, IP identifiers, and numbers.

Delete sub-account

Permanently delete a sub-account and all of its data.

Delete workflow

Permanently delete a workflow, its draft, and all published versions.

Delete workflow campaign

Permanently delete an empty campaign only while it is draft or scheduled.

Fetch all batches by agent id

Retrieve all batches associated with a specific Bolna Voice AI agent.

Get all agents

Retrieve all agents configured in your Bolna account Returns a comprehensive list of all voice agents with their configurations including: - Agent metadata (ID, name, type, status) - Task configurations (conversation settings, toolchains) - AI model settings (LLM, transcriber, synthesizer) - Webhook and phone number assignments - System prompts and guardrails This is useful for listing available agents, checking agent configurations, or finding specific agents by their properties.

Get all sub-accounts usage

Retrieve usage and cost breakdowns for every organization sub-account.

Get disposition

Retrieve one disposition, optionally requiring an agent link.

Get execution by id

Retrieve detailed information about a specific phone call execution by its ID.

Get execution raw logs

Retrieve raw transcriber, LLM, synthesizer, and telephony logs for a call.

Get knowledgebase by ID

Tool to retrieve details of a specific knowledgebase by its ID.

Get SIP trunk

Retrieve full details of one SIP trunk.

Get sub-account usage

Retrieve one sub-account's usage and cost breakdown for up to 32 days.

Get User Information

Tool to retrieve information about the authenticated user.

Get workflow

Retrieve workflow status, live settings, and version history.

Get workflow campaign

Retrieve a campaign with entry-status and validation-error counts.

Get workflow campaign entries template

Get the exact CSV header expected by a campaign's pinned workflow version.

Get workflow campaign report

Get aggregate statuses, termination reasons, and per-node funnel counts.

Get workflow draft

Retrieve a workflow's editable draft definition and revision.

Get workflow execution

Retrieve one contact's status, node attempts, state, and recent timeline.

Get workflow version

Retrieve a specific published workflow version and its full node graph.

Import Bolna Agent

Tool to import an existing Bolna voice AI agent by its ID.

List custom LLM models

List custom LLM models available in the current Bolna account scope.

List dispositions

List account-owned dispositions or dispositions linked to one agent.

List extraction categories

List an agent's extraction categories and the dispositions inside each.

List Knowledgebases

Tool to retrieve all knowledgebases from your Bolna account.

List all phone numbers

Tool to list all phone numbers associated with your Bolna account.

List all providers

Retrieve all providers associated with your Bolna account Returns a list of all configured providers including: - Provider IDs (unique identifiers) - Provider names (e.

List SIP trunks

List SIP trunks, optionally filtered by active status.

List sub-accounts

List all sub-accounts linked to the organization.

List numbers on SIP trunk

List all phone numbers assigned to a SIP trunk.

List TTS providers and models

List TTS providers and models supported for a language.

List violations

List flagged call violations, optionally filtered by status.

List available voices

List voices for one TTS provider, model, and language, with pagination.

List workflow campaign entries

List a campaign's uploaded contacts, including row validation failures.

List workflow campaign executions

List and filter the per-contact executions created by a campaign.

List workflow campaigns

List workflow campaigns with filters, sorting, and offset pagination.

List workflow node types

List workflow node types and their supported configuration fields.

List workflows

List account workflows with optional name filtering and offset pagination.

Make an outbound phone call from agent

Initiate an outbound phone call using a configured Bolna Voice AI agent.

Patch Bolna Voice AI agent (v2)

Partially update a Bolna v2 agent without replacing its full configuration.

Pause workflow campaign

Move a scheduled or running campaign to paused; only paused campaigns can be resumed, while aborted campaigns are terminal.

Publish workflow

Freeze the current valid draft as a new immutable workflow version.

Remove Provider from Bolna Account

Tool to remove a provider from your Bolna account by its key name.

Remove number from SIP trunk

Remove a phone number and any agent mapping from a SIP trunk.

Rename workflow

Rename an existing workflow.

Resend workflow execution webhook

Queue redelivery of a finished workflow execution's original webhook.

Resume workflow campaign

Move a paused campaign back to running.

Retrieve agent by id

Retrieve complete configuration and details for a specific Bolna voice AI agent by its ID.

Retrieve agent execution status

Retrieve all executions for a specific agent with pagination and filtering support.

Retrieve Batch Details by ID

Retrieve comprehensive details about a specific Bolna batch by its ID.

Retrieve batch execution list

Retrieve all executions from a specific batch with pagination support.

Run workflow

Run one contact through the workflow's latest published version.

Save workflow draft

Overwrite a workflow draft using revision-based optimistic concurrency.

Schedule Batch by ID

Schedule a batch to execute at a specific time.

Search available phone numbers

Tool to search for available phone numbers that can be purchased for Bolna Voice agents.

Setup inbound call for agent

Add agent for inbound calls

Start workflow campaign

Move a draft or scheduled campaign to running.

Stop Agent Calls

Tool to stop all queued or scheduled calls for a specific Voice AI agent.

Stop batch by id

Stop a running batch by its ID.

Stop queued or scheduled call

Cancel a queued or scheduled call before it starts.

Submit violation

Submit evidence for a Bolna violation and move it to submitted state.

Test dispositions against a transcript

Run every linked disposition against a transcript.

Test workflow webhook

Send a sample terminal execution event to a workflow's saved webhook.

Unlink inbound agent

Remove automatic inbound agent routing from a phone number.

Update Bolna Voice AI Agent (v2)

Tool to update all settings and configuration of an existing Bolna Voice AI agent using the v2 API.

Update disposition

Partially update a disposition, with optional agent-scoped copy-on-write.

Update extraction category

Rename an extraction category and/or change its extraction model.

Update SIP trunk

Partially update a SIP trunk; supplied gateway arrays replace existing arrays.

Update sub-account

Partially update an enterprise sub-account's name or concurrency limits.

Update workflow settings

Apply an RFC 7396 merge patch to a workflow's live settings.

Upload workflow campaign entries

Upload JSON contacts to a draft, scheduled, or running workflow campaign.

Validate workflow

Check a saved workflow draft for errors and warnings before publishing.

FAQ

Frequently asked questions

With a standalone Bolna MCP server, the agents and LLMs can only access a fixed set of Bolna tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Bolna and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. CrewAI fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Bolna tools.

Yes, absolutely. You can configure which Bolna scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Bolna data and credentials are handled as safely as possible.

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