How to connect Blackbaud to Claude

Connect Claude Web, Desktop and Cowork to Blackbaud MCP. Create a new donor record for a fundraiser, list recent donations for a specific campaign, and more using natural language, with authentication handled for you.

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Oauth2

Blackbaud provides cloud-based software for nonprofits, schools, and healthcare institutions. It streamlines fundraising, donor management, and mission-driven operations.

5 Tools

Introduction

Claude is Anthropic's AI assistant, available on the web, in the desktop app, and on mobile. Cowork is its agent for knowledge work, and it runs on all of those surfaces too. Connected to your apps, Claude can work with your files and services to accomplish complex tasks on your behalf.

This guide walks you through the easiest and most secure way to connect your Blackbaud account to Claude via Composio Connect, enabling it to create a new donor record for a fundraiser, list recent donations for a specific campaign, update contact info for an existing constituent, and more such actions on your behalf without compromising your account security.

Setup is the same on Claude Web, Desktop, and Cowork, and you only need to do it once. The connector is tied to your account, so it's available in all three.

Also integrate Blackbaud with

Connecting Blackbaud to Claude Web, Desktop, and Cowork

Two ways to add the Composio connector. Pick whichever you prefer.

1. Add with one click

Click the button. Claude opens with the Composio connector filled in. Click Add, then go to step 2.

Add to Claude

Add manually

In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top.

Claude Desktop connectors screen with Add custom connector selected

Click Add custom connector and paste in the Composio MCP server URL:

bash
https://connect.composio.dev/mcp
Add custom connector dialog with Composio MCP server URL

2. Authorize in your browser

Click Connect. You'll be redirected to a browser window where you can authorize Composio to continue.

Composio authorization screen for Claude Web, Desktop, and Cowork

3. Connect your Blackbaud account

Back in Claude, ask it to connect to Blackbaud or give it any Blackbaud-related task.

For example, ask Claude to:

  • "Create a new donor record for a fundraiser"
  • "List recent donations for a specific campaign"
  • "Update contact info for an existing constituent"

It will prompt you to authenticate and authorize access.

That's it. Composio's tools are now available in Claude, and your Blackbaud account is ready to use.

What is the Blackbaud Claude Connector, and what's possible with it?

The Blackbaud MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc. directly to your Blackbaud account. It provides structured and secure access to your Blackbaud environment, so your agent can perform actions like managing fundraising campaigns, tracking donor engagement, handling financial records, and supporting nonprofit operations on your behalf.

  • Fundraising campaign management: Enable your agent to create, update, or summarize key fundraising initiatives, track progress, and optimize campaign outcomes.
  • Donor and constituent engagement: Automate the process of tracking donor information, recording interactions, and segmenting engagement strategies for better relationship management.
  • Financial record keeping: Allow your agent to access, update, or reconcile financial transactions, ensuring your organization’s accounts remain accurate and up-to-date.
  • Event planning and management: Let your agent coordinate event logistics, handle registrations, and track attendance to streamline in-person or virtual fundraising events.
  • Grant and gift processing: Support your agent in processing incoming gifts or grants, managing acknowledgments, and keeping detailed records for compliance and reporting.

Troubleshooting

1. Why does Claude not use the Composio connector for Blackbaud?

The connector can show as connected, but Claude must use it in each Blackbaud conversation.

  • Click + at the lower left of the chat, or type /.
  • Hover Connectors.
  • Turn on Composio.
  • Ask Claude to connect to Blackbaud again.

2. Why does Claude show an MCP server error before Blackbaud connects?

Claude can show Couldn't reach the MCP server or Authorization with the MCP server failed when you add the connector for Blackbaud.

  • Check that the connector URL is https://connect.composio.dev/mcp.
  • Connectors run from Anthropic's cloud, so your device network is usually not the problem.
  • Add the connector again from Customize > Connectors, then ask Claude to connect Blackbaud.
  • If it fails again, send the error and the ofid_ reference id to support@composio.dev.

3. Why does the Blackbaud authorization link not work?

The Composio connector is one server. Your Blackbaud account connects separately when Claude asks for it.

  • If the browser does not open, or the link expires, ask Claude to retry the Blackbaud connection.
  • Composio creates a fresh Blackbaud authorization link.
  • Open that link in your browser and finish the Blackbaud sign-in.

4. Why do Blackbaud actions fail after they worked before?

The Blackbaud connection can expire or lose permission.

  • Ask Claude to inspect the Blackbaud connection.
  • If the connection is unhealthy, disconnect it when Claude prompts you.
  • Reconnect the Blackbaud account and retry the action.
  • If Claude shows a permission prompt, approve it before Claude changes data in Blackbaud.
  • If the action still fails with a permission error, check that the connected account has that permission in Blackbaud itself.

5. How do I switch to a different Blackbaud account?

Claude can manage the Blackbaud connection for you.

  • Ask Claude to disconnect or delete the current Blackbaud account.
  • Ask Claude to connect Blackbaud again.
  • Open the new Composio authorization link for Blackbaud.
  • Sign in with the other Blackbaud account in the browser.
  • After the account connects, ask Claude to retry the Blackbaud task.

6. Why is my Blackbaud connection missing in Claude Desktop or on a Team plan?

The connector belongs to your Claude account, so your Blackbaud connection works in Claude Web, Desktop, and Cowork.

  • In Claude Desktop, open Customize > Connectors.
  • Next to Composio, click and click Clear cache.
  • If Blackbaud tools still do not appear, click , disconnect, remove the connector, and add it again.
  • On Team or Enterprise, an Owner or Primary Owner must enable the connector before you can connect Blackbaud.
TOOLS

Supported Tools

Every Blackbaud action and event your agent gets out of the box.

Add Gifts To Batch

Add one or more gifts (donations) to an existing gift batch in Blackbaud Raiser's Edge NXT.

Get Gift By ID

Retrieves comprehensive gift details from Blackbaud Raiser's Edge NXT by gift ID.

Get Membership Details

Retrieves comprehensive membership details from Blackbaud Raiser's Edge NXT by member junction ID.

Get Payment Transaction

Retrieves payment transaction details from Blackbaud SKY Payments API.

OneRoster OAuth2 Base API

Tool to interact with Blackbaud OneRoster OAuth2 base endpoints.

FAQ

Frequently asked questions

With a standalone Blackbaud MCP server, the agents and LLMs can only access a fixed set of Blackbaud tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Blackbaud and many other apps based on the task at hand, all through a single MCP endpoint.

Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Blackbaud tools.

Yes, absolutely. You can configure which Blackbaud scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Blackbaud data and credentials are handled as safely as possible.

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