# Zoho bigin

```json
{
  "name": "Zoho bigin",
  "slug": "zoho_bigin",
  "url": "https://composio.dev/toolkits/zoho_bigin",
  "markdown_url": "https://composio.dev/toolkits/zoho_bigin.md",
  "logo_url": "https://logos.composio.dev/api/zoho_bigin",
  "categories": [
    "crm"
  ],
  "is_composio_managed": true,
  "updated_at": "2026-09-24T11:30:45.315Z"
}
```

![Zoho bigin logo](https://logos.composio.dev/api/zoho_bigin)

## Description

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Zoho bigin MCP or direct API to update deals, track pipeline stages, manage contacts, and automate sales follow-ups through natural language.

## Summary

Zoho Bigin is a simple CRM designed for small businesses to manage pipelines and customer relationships. It helps you organize deals, track progress, and streamline sales processes in one place.

## Categories

- crm

## Toolkit Details

- Tools: 54
- Managed auth: Managed by Composio

## Images

- Logo: https://logos.composio.dev/api/zoho_bigin

## Authentication

- **Oauth2**
  - Type: `oauth2`
  - Description: Oauth2 authentication for Zoho Bigin.
  - Setup:
    - Configure Oauth2 credentials for Zoho Bigin.
    - Use the credentials when creating an auth config in Composio.

## Suggested Prompts

- Add new contact to sales pipeline
- List all open deals this week
- Tag recent leads as 'hot prospects'
- Download attachments from latest deal

## Supported Tools

| Tool slug | Name | Description |
|---|---|---|
| `ZOHO_BIGIN_ADD_RECORDS` | Add Records | Tool to add new records to a module. Use when you need to programmatically insert one or more records into Bigin after confirming module name and field API names. Module-specific mandatory fields: - Tasks: Subject (required) - Events: Event_Title, Start_DateTime, End_DateTime (all required) - Calls: Subject, Call_Type (Outbound/Inbound/Missed), Call_Start_Time, Call_Duration (all required) - Contacts: Last_Name (required) - Other modules: Use Get Fields action to discover mandatory fields |
| `ZOHO_BIGIN_ADD_TAGS_TO_RECORDS` | Add Tags to Records | Tool to add tags to a specific record in a module. Use when you need to categorize or label a record after creation or update. |
| `ZOHO_BIGIN_CREATE_BULK_READ_JOB` | Create Bulk Read Job | Tool to create a bulk read job for exporting large amounts of data asynchronously. Use when you need to export records from a module that may exceed standard API limits. Returns a job ID that can be used to track progress and download results once complete. |
| `ZOHO_BIGIN_CREATE_NOTES` | Create Notes | Tool to create notes and associate them with records in Zoho Bigin. Use when you need to add notes to contacts, accounts, pipelines, or other module records. Each note requires content, parent record ID, and the module name. |
| `ZOHO_BIGIN_CREATE_RECORD_NOTES` | Create Record Notes | Tool to create new notes for a specific record. Use when you need to add notes to a Bigin record after confirming the module name and record ID. |
| `ZOHO_BIGIN_CREATE_TAGS` | Create Tags | Tool to create tags for a module. Use when you need to add new tags to a specific module in Zoho Bigin. |
| `ZOHO_BIGIN_DELETE_ATTACHMENT` | Delete Attachment | Tool to delete an attachment from a record. Use when you need to remove a file after confirming its record_id and attachment_id. |
| `ZOHO_BIGIN_DELETE_NOTE` | Delete Note | Tool to delete a note from a specific record. Use when you need to remove a note after confirming its record_id and note_id. |
| `ZOHO_BIGIN_DELETE_NOTES` | Delete Notes | Tool to delete multiple notes from Zoho Bigin. Use when removing notes after confirming their IDs. |
| `ZOHO_BIGIN_DELETE_RECORD` | Delete Record | Tool to delete a specific record from a module. Use when removing a single record after confirming its ID. Can also be used to delink related records. |
| `ZOHO_BIGIN_DELETE_RECORD_PHOTO` | Delete Record Photo | Tool to delete a profile photo from a record. Use when you need to remove the photo associated with a specific record. |
| `ZOHO_BIGIN_DELETE_RECORDS` | Delete Records | Tool to delete records from a module. Use when removing one or multiple records after confirming their IDs. |
| `ZOHO_BIGIN_DELINK_RELATED_RECORDS` | Delink Related Records | Tool to delete the association between a module record and related list records. Use when you need to remove relationships between records without deleting the records themselves. |
| `ZOHO_BIGIN_DISABLE_NOTIFICATIONS` | Disable Notifications | Tool to disable instant notifications for one or more channels. Use when you need to stop receiving notifications for specific channels that were previously enabled. |
| `ZOHO_BIGIN_DOWNLOAD_ATTACHMENT` | Download Attachment | Tool to download an attachment from a record. Use when you need the binary content of a specific attachment after confirming the record and attachment IDs. |
| `ZOHO_BIGIN_DOWNLOAD_BULK_READ_RESULT` | Download Bulk Read Result | Tool to download the bulk read job result in ZIP format (containing CSV or ICS export). Use when you need to retrieve completed bulk read job data after obtaining the job_id from the bulk read job creation or status check. |
| `ZOHO_BIGIN_DOWNLOAD_RECORD_PHOTO` | Download Record Photo | Tool to download the profile photo associated with a specific record. Use when you need the binary content of a record's photo after confirming the record ID. Returns HTTP 204 if the record exists but has no photo. |
| `ZOHO_BIGIN_ENABLE_NOTIFICATIONS` | Enable Notifications | Tool to enable instant webhook notifications for module events in Bigin. Use when you need to receive real-time alerts for record create, edit, or delete operations in specific modules (Contacts, Pipelines, etc.). |
| `ZOHO_BIGIN_GET_ALL_NOTES` | Get All Notes | Tool to retrieve the list of notes associated with records. Use when you need to fetch notes with pagination support. Maximum 200 records per call. |
| `ZOHO_BIGIN_GET_ATTACHMENTS` | Get Attachments | Tool to retrieve attachments for a record. Use when you need a paginated list of attachments for a given module record. |
| `ZOHO_BIGIN_GET_BULK_READ_JOB_STATUS` | Get Bulk Read Job Status | Tool to retrieve the details of a bulk read job performed earlier. Use when you need to check the status of a bulk export operation or download the results after job completion. |
| `ZOHO_BIGIN_GET_CUSTOM_VIEW` | Get Custom View | Tool to get the metadata of a specific custom view configured in a module. Use when you need to retrieve configuration details, criteria, or field lists for a particular custom view. |
| `ZOHO_BIGIN_GET_CUSTOM_VIEWS` | Get Custom Views | Tool to retrieve the list of custom views available for a module. Use when you need to discover which custom views exist for a specific Bigin module. |
| `ZOHO_BIGIN_GET_DELETED_RECORDS` | Get Deleted Records | Tool to get a list of deleted records in a module. Use when auditing or restoring recently deleted data (recycle within 60 days, permanent within 120 days). |
| `ZOHO_BIGIN_GET_FIELDS` | Get Fields | Tool to retrieve field metadata for a Bigin module. Use when you need to discover available fields, their types, validation rules, and picklist values for a module. |
| `ZOHO_BIGIN_GET_LAYOUT` | Get Layout | Tool to retrieve details of a specific layout by layout ID. Use when you need to get detailed configuration, sections, fields, and permissions for a particular layout. |
| `ZOHO_BIGIN_GET_LAYOUTS` | Get Layouts | Tool to retrieve the list of layouts available for a module. Use when you need to discover layout metadata, sections, fields, and configuration for a specific module. |
| `ZOHO_BIGIN_GET_MODULE_METADATA` | Get Module Metadata | Tool to retrieve metadata of a specific module by its API name. Use when you need detailed information about a module's configuration, permissions, and features. |
| `ZOHO_BIGIN_GET_MODULES` | Get Modules | Tool to retrieve a list of all modules. Use when you need to discover which modules are available in Bigin. |
| `ZOHO_BIGIN_GET_NOTIFICATION_DETAILS` | Get Notification Details | Tool to retrieve information about enabled notifications. Use when you need to list notification channels, check their configuration, or verify which modules have active notifications. |
| `ZOHO_BIGIN_GET_ORGANIZATION` | Get Organization | Tool to retrieve organization details including name, ID, currency, time zone, and other settings. Use when you need to fetch organization-level configuration and metadata. |
| `ZOHO_BIGIN_GET_PROFILES` | Get Profiles | Tool to retrieve the list of available profiles and their properties in an organization. Use when you need to discover which profiles exist in Bigin. |
| `ZOHO_BIGIN_GET_RECORD` | Get Record | Tool to retrieve details of a specific record in a module using the record ID. Use when you need to fetch complete information about a single record by its ID. |
| `ZOHO_BIGIN_GET_RECORD_NOTES` | Get Record Notes | Tool to retrieve the list of notes associated with a specific record. Use when you need to fetch notes for a given module record with optional field filtering and pagination. |
| `ZOHO_BIGIN_GET_RECORDS` | Get Records | Tool to retrieve records from a Bigin module. Use when listing or paginating module data with specific fields, sorting, filtering. No free-text search supported; use cvid for saved view filtering. Records are nested under result['data']['data']; check result['data']['info']['more_records'] to detect additional pages. |
| `ZOHO_BIGIN_GET_RECORDS_COUNT` | Get Records Count | Tool to get the count of records in a Bigin module. Use when you need to know how many records exist in a module, optionally filtered by a custom view. |
| `ZOHO_BIGIN_GET_RELATED_LISTS_METADATA` | Get Related Lists Metadata | Tool to retrieve the list of related lists metadata for a module. Use when you need to discover which related lists are available for a specific module. |
| `ZOHO_BIGIN_GET_RELATED_RECORDS` | Get Related Records | Tool to retrieve related records associated with a specific record in a module. Use when fetching related data like Notes, Attachments, Products, or Activities linked to a parent record. |
| `ZOHO_BIGIN_GET_ROLES` | Get Roles | Tool to retrieve the list of available roles and their properties in an organization. Use when you need to discover role hierarchy and permissions. |
| `ZOHO_BIGIN_GET_TEAM_PIPELINE_RECORDS` | Get Team Pipeline Records | Tool to retrieve pipeline records from Team Pipelines in Zoho Bigin. Use when you need to fetch deals or records from a specific team pipeline with filtering, sorting, and pagination. |
| `ZOHO_BIGIN_GET_USER` | Get User | Tool to retrieve details of a specific user using the user identification. Use when you need to get complete information about a single user by their ID. |
| `ZOHO_BIGIN_GET_USERS` | Get Users | Tool to retrieve the list of users in the organization. Use when you need to get user information with filtering by type (ActiveUsers, DeactiveUsers, AdminUsers, etc.). |
| `ZOHO_BIGIN_SEARCH_RECORDS` | Search Records | Tool to search for records in a Bigin module using various criteria. Use when you need to find records by keyword, email, phone, or custom criteria with specific field comparators. |
| `ZOHO_BIGIN_UPDATE_NOTE` | Update Note | Tool to update an existing note for a specific record in a module. Use when you need to modify the title or content of a note after confirming the module name, record ID, and note ID. |
| `ZOHO_BIGIN_UPDATE_NOTIFICATION_DETAILS` | Update Notification Details | Tool to update notification channel details in Zoho Bigin. Use when you need to modify notification URLs, events, tokens, or expiry times for existing channels. Supports up to 100 channels per call. |
| `ZOHO_BIGIN_UPDATE_NOTIFICATION_INFO` | Update Notification Info | Tool to update specific notification information without losing existing data. Use when you need to modify notification channel settings such as events, expiry, token, or webhook URL. |
| `ZOHO_BIGIN_UPDATE_RECORDS` | Update Records | Tool to update existing records in a module. Use when you need to modify one or multiple records after confirming their IDs and field API names. Supports up to 100 records per call; specify an optional trigger to control workflow execution. |
| `ZOHO_BIGIN_UPDATE_RELATED_RECORDS` | Update Related Records | Tool to update related records associated with a specific record in a module. Use when you need to modify existing relationships such as updating notes, products, or activities linked to a contact or account. Max 100 records per call. |
| `ZOHO_BIGIN_UPDATE_USER` | Update User | Tool to update details of an existing user by user ID. Use when you need to modify user information such as phone, date of birth, time format, role, or status. Cannot update deactivated users. |
| `ZOHO_BIGIN_UPDATE_USERS` | Update Users | Tool to update details of multiple users in an organization. Use when you need to modify user information such as phone, date of birth, time format, role, or status. Cannot update deactivated users. Maximum 100 users per request. |
| `ZOHO_BIGIN_UPLOAD_ATTACHMENT` | Upload Attachment | Tool to upload an attachment to a record. Use when you need to attach a file or specify a public URL for upload to a Bigin record. Ensure module_api_name and record_id are correct before calling. |
| `ZOHO_BIGIN_UPLOAD_ORGANIZATION_PHOTO` | Upload Organization Photo | Tool to upload or update the brand logo or image for the current organization. Use when you need to set or change the organization's photo/logo in Zoho Bigin. |
| `ZOHO_BIGIN_UPLOAD_RECORD_PHOTO` | Upload Record Photo | Tool to upload a photo/image to a specific record (e.g., contact photo). Use when you need to attach a profile picture or image to a Bigin record. |
| `ZOHO_BIGIN_UPSERT_RECORDS` | Upsert Records | Tool to insert or update records in a module based on unique field values. Use when you need to sync data without checking if records exist first. Updates existing records if duplicates are found, otherwise inserts new records. |

## Supported Triggers

None listed.

## Installation and MCP Setup

### Path 1: SDK Installation

#### Path 1, Step 1: Install Composio

Install the Composio SDK, the OpenAI provider, and the OpenAI SDK
```python
pip install composio composio_openai openai
```

```typescript
npm install @composio/core @composio/openai openai
```

#### Path 1, Step 2: Create a Composio session

Initialize Composio with the OpenAI Responses provider and create a session scoped to Zoho bigin
```python
import json
from openai import OpenAI
from composio import Composio
from composio_openai import OpenAIResponsesProvider

composio = Composio(provider=OpenAIResponsesProvider())
client = OpenAI()

session = composio.create(user_id="your-user-id", toolkits=["zoho_bigin"])
tools = session.tools()
```

```typescript
import OpenAI from "openai";
import { Composio } from "@composio/core";
import { OpenAIResponsesProvider } from "@composio/openai";

const composio = new Composio({ provider: new OpenAIResponsesProvider() });
const client = new OpenAI();

const session = await composio.create("your-user-id", { toolkits: ["zoho_bigin"] });
const tools = await session.tools();
```

#### Path 1, Step 3: Run Zoho bigin tools with your agent

Send a request, execute the Zoho bigin tool calls through the session, and print the final answer
```python
response = client.responses.create(
    model="gpt-5.6-sol",
    tools=tools,
    input=[{"role": "user", "content": "Add a new contact named John Doe with email john@example.com to Zoho Bigin"}],
)

while True:
    tool_calls = [o for o in response.output if o.type == "function_call"]
    if not tool_calls:
        break
    results = composio.provider.handle_tool_calls(response=response, session=session)
    response = client.responses.create(
        model="gpt-5.6-sol",
        tools=tools,
        previous_response_id=response.id,
        input=[
            {"type": "function_call_output", "call_id": call.call_id, "output": json.dumps(results[i])}
            for i, call in enumerate(tool_calls)
        ],
    )

print(response.output_text)
```

```typescript
let response = await client.responses.create({
  model: "gpt-5.6-sol",
  tools,
  input: [{ role: "user", content: "Add a new contact named John Doe with email john@example.com to Zoho Bigin" }],
});

while (response.output.some((o) => o.type === "function_call")) {
  const outputs = await composio.provider.handleToolCalls(session, response.output);
  response = await client.responses.create({
    model: "gpt-5.6-sol",
    tools,
    previous_response_id: response.id,
    input: outputs,
  });
}

console.log(response.output_text);
```

### Path 2: MCP Server Setup

#### Path 2, Step 1: Install Composio

Install the Composio SDK and your agent framework
```python
pip install composio claude-agent-sdk
```

```typescript
npm install @composio/core ai @ai-sdk/mcp @ai-sdk/openai
```

#### Path 2, Step 2: Create a session with MCP enabled

Create a session scoped to Zoho bigin and read its MCP URL and headers
```python
from composio import Composio

composio = Composio()
session = composio.create(user_id="your-user-id", toolkits=["zoho_bigin"], mcp=True)
```

```typescript
import { Composio } from "@composio/core";

const composio = new Composio();
const { mcp } = await composio.create("your-user-id", {
  toolkits: ["zoho_bigin"],
  mcp: true,
});
```

#### Path 2, Step 3: Connect your agent to the MCP server

Pass the session's MCP URL and headers to your agent and run a Zoho bigin request
```python
import asyncio
from claude_agent_sdk import ClaudeSDKClient, ClaudeAgentOptions, AssistantMessage, TextBlock

options = ClaudeAgentOptions(
    mcp_servers={
        "composio": {
            "type": "http",
            "url": session.mcp.url,
            "headers": session.mcp.headers,
        }
    },
    system_prompt="You are a helpful assistant with access to Zoho bigin tools.",
    tools=[],
    allowed_tools=["mcp__composio__*"],
)

async def main():
    async with ClaudeSDKClient(options=options) as client:
        await client.query("Add a new contact named John Doe with email john@example.com to Zoho Bigin")
        async for message in client.receive_response():
            if isinstance(message, AssistantMessage):
                for block in message.content:
                    if isinstance(block, TextBlock):
                        print(block.text)

asyncio.run(main())
```

```typescript
import { createMCPClient } from "@ai-sdk/mcp";
import { openai } from "@ai-sdk/openai";
import { generateText, stepCountIs } from "ai";

const client = await createMCPClient({
  transport: { type: "http", url: mcp.url, headers: mcp.headers },
});

const { text } = await generateText({
  model: openai("gpt-5.6-sol"),
  tools: await client.tools(),
  prompt: "Add a new contact named John Doe with email john@example.com to Zoho Bigin",
  stopWhen: stepCountIs(10),
});

console.log(text);
await client.close();
```

## Why Use Composio?

### 1. AI Native Zoho bigin Integration

- Supports both Zoho bigin MCP and direct API based integrations
- Structured, LLM-friendly schemas for reliable tool execution
- Rich coverage for reading, writing, and querying your Zoho bigin data

### 2. Managed Auth

- Built-in OAuth handling with automatic token refresh and rotation
- Central place to manage, scope, and revoke Zoho bigin access
- Per user and per environment credentials instead of hard-coded keys

### 3. Agent Optimized Design

- Tools are tuned using real error and success rates to improve reliability over time
- Comprehensive execution logs so you always know what ran, when, and on whose behalf

### 4. Enterprise Grade Security

- Fine-grained RBAC so you control which agents and users can access Zoho bigin
- Scoped, least privilege access to Zoho bigin resources
- Full audit trail of agent actions to support review and compliance

## Use Zoho bigin with any AI Agent Framework

Choose a framework you want to connect Zoho bigin with:

- [Claude Code](https://composio.dev/toolkits/zoho_bigin/framework/claude-code)
- [ChatGPT](https://composio.dev/toolkits/zoho_bigin/framework/chatgpt)
- [Claude Cowork](https://composio.dev/toolkits/zoho_bigin/framework/claude-cowork)
- [Antigravity](https://composio.dev/toolkits/zoho_bigin/framework/antigravity)
- [OpenAI Agents SDK](https://composio.dev/toolkits/zoho_bigin/framework/open-ai-agents-sdk)
- [Claude Agent SDK](https://composio.dev/toolkits/zoho_bigin/framework/claude-agents-sdk)
- [Codex](https://composio.dev/toolkits/zoho_bigin/framework/codex)
- [OpenClaw](https://composio.dev/toolkits/zoho_bigin/framework/openclaw)
- [Hermes](https://composio.dev/toolkits/zoho_bigin/framework/hermes-agent)
- [Atomic Agent](https://composio.dev/toolkits/zoho_bigin/framework/atomic-agent)
- [Google ADK](https://composio.dev/toolkits/zoho_bigin/framework/google-adk)
- [LangChain](https://composio.dev/toolkits/zoho_bigin/framework/langchain)
- [Vercel AI SDK](https://composio.dev/toolkits/zoho_bigin/framework/ai-sdk)
- [Mastra AI](https://composio.dev/toolkits/zoho_bigin/framework/mastra-ai)
- [LlamaIndex](https://composio.dev/toolkits/zoho_bigin/framework/llama-index)
- [CrewAI](https://composio.dev/toolkits/zoho_bigin/framework/crew-ai)
- [Pydantic AI](https://composio.dev/toolkits/zoho_bigin/framework/pydantic-ai)
- [AutoGen](https://composio.dev/toolkits/zoho_bigin/framework/autogen)

## Related Toolkits

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- [Apollo](https://composio.dev/toolkits/apollo) - Apollo is a CRM and lead generation platform that helps businesses discover contacts and manage sales pipelines. Use it to streamline customer outreach and track your deals from one place.
- [Attio](https://composio.dev/toolkits/attio) - Attio is a customizable CRM and workspace for managing your team's relationships and workflows. It helps teams organize contacts, automate tasks, and collaborate more efficiently.
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- [Agile CRM](https://composio.dev/toolkits/agile_crm) - Agile CRM is a unified customer management platform combining contacts, sales pipelines, marketing, and support. Use it to centralize customer data, automate campaigns, and manage deals and tickets in one place.
- [Bettercontact](https://composio.dev/toolkits/bettercontact) - Bettercontact is a smart contact enrichment tool for finding emails and phone numbers. It helps boost lead generation with automated, waterfall search across multiple sources.
- [Blackbaud](https://composio.dev/toolkits/blackbaud) - Blackbaud provides cloud-based software for nonprofits, schools, and healthcare institutions. It streamlines fundraising, donor management, and mission-driven operations.
- [Blitz API](https://composio.dev/toolkits/blitz_api) - Blitz API is a people, company, and job search API with contact and company enrichment. Use it to enrich leads and accelerate sales outreach with accurate contact and firmographic data.
- [Brilliant directories](https://composio.dev/toolkits/brilliant_directories) - Brilliant Directories is an all-in-one platform for building and managing online membership communities and business directories. It streamlines listings, member management, and engagement tools into a single, easy interface.
- [Capsule crm](https://composio.dev/toolkits/capsule_crm) - Capsule CRM is a user-friendly CRM platform for managing contacts and sales pipelines. It helps businesses organize relationships and streamline their sales process efficiently.
- [Centralstationcrm](https://composio.dev/toolkits/centralstationcrm) - CentralStationCRM is an easy-to-use CRM software focused on collaboration and long-term customer relationships. It helps teams manage contacts, deals, and communications all in one place.
- [Clarify MCP](https://composio.dev/toolkits/clarify_mcp) - Clarify MCP is a CRM platform for managing companies, people, deals, meetings, tasks, lists, and campaigns. Use it to centralize CRM data and streamline sales and marketing workflows.
- [Clay](https://composio.dev/toolkits/clay) - Clay is a go-to-market data enrichment and workflow automation platform for searching people and companies, running routines, and querying workspace tables. It helps teams enrich leads, automate GTM workflows, and keep workspace data synchronized.
- [Clay MCP](https://composio.dev/toolkits/clay_mcp) - Clay MCP is a prospect enrichment service for researching companies and contacts. It runs enrichment providers and Clay functions to return enriched prospect data.
- [Clientary](https://composio.dev/toolkits/clientary) - Clientary is a platform for managing clients, invoices, projects, proposals, and more. It streamlines client work and saves you serious admin time.

## Frequently Asked Questions

### Do I need my own developer credentials to use Zoho bigin with Composio?

No, you can get started immediately using Composio's built-in Zoho bigin app. For production, we recommend configuring your own OAuth credentials.

### Can I use multiple toolkits together?

Yes! Composio's Tool Router enables agents to use multiple toolkits. [Learn more](https://docs.composio.dev/tool-router/overview).

### Is Composio secure?

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. [Learn more](https://trust.composio.dev).

### What if the API changes?

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

---
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