# Wati

```json
{
  "name": "Wati",
  "slug": "wati",
  "url": "https://composio.dev/toolkits/wati",
  "markdown_url": "https://composio.dev/toolkits/wati.md",
  "logo_url": "https://logos.composio.dev/api/wati",
  "categories": [
    "sales & customer support"
  ],
  "is_composio_managed": false,
  "updated_at": "2026-05-12T10:30:01.458Z"
}
```

![Wati logo](https://logos.composio.dev/api/wati)

## Description

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Wati MCP or direct API to send WhatsApp messages, manage contacts, automate campaigns, and track support conversations through natural language.

## Summary

Wati is a WhatsApp Business API platform that automates marketing, sales, and customer support. It helps businesses engage customers, send notifications, and manage conversations at scale.

## Categories

- sales & customer support

## Toolkit Details

- Tools: 5

## Images

- Logo: https://logos.composio.dev/api/wati

## Authentication

- **Api Key**
  - Type: `api_key`
  - Description: Api Key authentication for Wati.
  - Setup:
    - Configure Api Key credentials for Wati.
    - Use the credentials when creating an auth config in Composio.

## Suggested Prompts

- Send session message to new lead
- Add customer contact from webform submission
- Update contact attributes after support chat
- List all teams managing WhatsApp inquiries

## Supported Tools

| Tool slug | Name | Description |
|---|---|---|
| `WATI_ADD_CONTACT` | Add Contact | Tool to add a new contact in WATI. Use when registering a customer's WhatsApp number before sending messages. |
| `WATI_GET_TEAMS` | Get Teams | Tool to retrieve a list of teams from WATI. Use after authenticating when you need to enumerate all available teams. |
| `WATI_SEND_SESSION_MESSAGE` | Send Session Message | Tool to send a session message to a specified WhatsApp number. Use when you need to deliver a free-form text within an active 24-hour session window. |
| `WATI_UPDATE_CHAT_STATUS` | Wati update chat status | Update the status of a chat/conversation in WATI Team Inbox. This action allows you to change the status of a customer's chat to help manage ongoing conversations. Available statuses: - OPEN: Active, two-way conversation - PENDING: Waiting for customer's response - SOLVED: Issue has been resolved - BLOCK: Prevent further communication with the contact |
| `WATI_UPDATE_CONTACT_ATTRIBUTES` | Update Contact Attributes | Tool to update attributes of an existing contact. Use after confirming the contact exists and you need to modify its custom attributes. |

## Supported Triggers

None listed.

## Installation and MCP Setup

### Path 1: SDK Installation

#### Path 1, Step 1: Install Composio

Install the Composio SDK
```python
pip install composio_openai
```

```typescript
npm install @composio/openai
```

#### Path 1, Step 2: Initialize Composio and Create Tool Router Session

Import and initialize Composio client, then create a Tool Router session
```python
from openai import OpenAI
from composio import Composio
from composio_openai import OpenAIResponsesProvider

composio = Composio(provider=OpenAIResponsesProvider())
openai = OpenAI()
session = composio.create(user_id='your-user-id')
```

```typescript
import OpenAI from 'openai';
import { Composio } from '@composio/core';
import { OpenAIResponsesProvider } from '@composio/openai';

const composio = new Composio({
  provider: new OpenAIResponsesProvider(),
});
const openai = new OpenAI({});
const session = await composio.create('your-user-id');
```

#### Path 1, Step 3: Execute Wati Tools via Tool Router with Your Agent

Get tools from Tool Router session and execute Wati actions with your Agent
```python
tools = session.tools
response = openai.responses.create(
  model='gpt-4.1',
  tools=tools,
  input=[{
    'role': 'user',
    'content': 'Send a WhatsApp message to new leads'
  }]
)
result = composio.provider.handle_tool_calls(
  response=response,
  user_id='your-user-id'
)
print(result)
```

```typescript
const tools = session.tools;
const response = await openai.responses.create({
  model: 'gpt-4.1',
  tools: tools,
  input: [{
    role: 'user',
    content: 'Send a WhatsApp message to new leads'
  }],
});
const result = await composio.provider.handleToolCalls(
  'your-user-id',
  response.output
);
console.log(result);
```

### Path 2: MCP Server Setup

#### Path 2, Step 1: Install Composio

Install the Composio SDK and Claude Agent SDK
```python
pip install composio claude-agent-sdk
```

```typescript
npm install @composio/core ai @ai-sdk/openai @ai-sdk/mcp
```

#### Path 2, Step 2: Create Tool Router Session

Initialize the Composio client and create a Tool Router session
```python
from composio import Composio
from claude_agent_sdk import ClaudeSDKClient, ClaudeAgentOptions

composio = Composio(api_key='your-composio-api-key')
session = composio.create(user_id='your-user-id')
url = session.mcp.url
```

```typescript
import { Composio } from '@composio/core';

const composio = new Composio({ apiKey: 'your-api-key' });

console.log("Creating Tool Router session...");
const { mcp } = await composio.create('your-user-id');
console.log(`Tool Router session created: ${mcp.url}`);
```

#### Path 2, Step 3: Connect to AI Agent

Use the MCP server with your AI agent
```python
import asyncio

options = ClaudeAgentOptions(
    permission_mode='bypassPermissions',
    mcp_servers={
        'tool_router': {
            'type': 'http',
            'url': url,
            'headers': {
                'x-api-key': 'your-composio-api-key'
            }
        }
    },
    system_prompt='You are a helpful assistant with access to Wati tools.',
    max_turns=10
)

async def main():
    async with ClaudeSDKClient(options=options) as client:
        await client.query('Send a WhatsApp message to +1234567890 about order confirmation')
        async for message in client.receive_response():
            if hasattr(message, 'content'):
                for block in message.content:
                    if hasattr(block, 'text'):
                        print(block.text)

asyncio.run(main())
```

```typescript
import { openai } from '@ai-sdk/openai';
import { experimental_createMCPClient as createMCPClient } from '@ai-sdk/mcp';
import { generateText, stepCountIs } from 'ai';

const client = await createMCPClient({
  transport: {
    type: 'http',
    url: mcp.url,
    headers: { 'x-api-key': 'your-composio-api-key' }
  }
});

const tools = await client.tools();

const { text } = await generateText({
  model: openai('gpt-4o'),
  tools,
  messages: [{ role: 'user', content: 'Send a WhatsApp message to +1234567890 about order confirmation' }],
  stopWhen: stepCountIs(5)
});

console.log(`Agent: ${text}`);
```

## Why Use Composio?

### 1. AI Native Wati Integration

- Supports both Wati MCP and direct API based integrations
- Structured, LLM-friendly schemas for reliable tool execution
- Rich coverage for reading, writing, and querying your Wati data

### 2. Managed Auth

- Built-in OAuth handling with automatic token refresh and rotation
- Central place to manage, scope, and revoke Wati access
- Per user and per environment credentials instead of hard-coded keys

### 3. Agent Optimized Design

- Tools are tuned using real error and success rates to improve reliability over time
- Comprehensive execution logs so you always know what ran, when, and on whose behalf

### 4. Enterprise Grade Security

- Fine-grained RBAC so you control which agents and users can access Wati
- Scoped, least privilege access to Wati resources
- Full audit trail of agent actions to support review and compliance

## Use Wati with any AI Agent Framework

Choose a framework you want to connect Wati with:

- [OpenAI Agents SDK](https://composio.dev/toolkits/wati/framework/open-ai-agents-sdk)
- [Claude Agent SDK](https://composio.dev/toolkits/wati/framework/claude-agents-sdk)
- [Claude Code](https://composio.dev/toolkits/wati/framework/claude-code)
- [Claude Cowork](https://composio.dev/toolkits/wati/framework/claude-cowork)
- [Codex](https://composio.dev/toolkits/wati/framework/codex)
- [OpenClaw](https://composio.dev/toolkits/wati/framework/openclaw)
- [Hermes](https://composio.dev/toolkits/wati/framework/hermes-agent)
- [Google ADK](https://composio.dev/toolkits/wati/framework/google-adk)
- [LangChain](https://composio.dev/toolkits/wati/framework/langchain)
- [Vercel AI SDK](https://composio.dev/toolkits/wati/framework/ai-sdk)
- [Mastra AI](https://composio.dev/toolkits/wati/framework/mastra-ai)
- [LlamaIndex](https://composio.dev/toolkits/wati/framework/llama-index)
- [CrewAI](https://composio.dev/toolkits/wati/framework/crew-ai)
- [Pydantic AI](https://composio.dev/toolkits/wati/framework/pydantic-ai)
- [AutoGen](https://composio.dev/toolkits/wati/framework/autogen)

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## Frequently Asked Questions

### Do I need my own developer credentials to use Wati with Composio?

Yes, Wati requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

### Can I use multiple toolkits together?

Yes! Composio's Tool Router enables agents to use multiple toolkits. [Learn more](https://docs.composio.dev/tool-router/overview).

### Is Composio secure?

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. [Learn more](https://trust.composio.dev).

### What if the API changes?

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

---
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