# How to integrate Teltel MCP with CrewAI

```json
{
  "title": "How to integrate Teltel MCP with CrewAI",
  "toolkit": "Teltel",
  "toolkit_slug": "teltel",
  "framework": "CrewAI",
  "framework_slug": "crew-ai",
  "url": "https://composio.dev/toolkits/teltel/framework/crew-ai",
  "markdown_url": "https://composio.dev/toolkits/teltel/framework/crew-ai.md",
  "updated_at": "2026-05-12T10:28:06.806Z"
}
```

## Introduction

This guide walks you through connecting Teltel to CrewAI using the Composio tool router. By the end, you'll have a working Teltel agent that can retrieve all missed calls from today, list all sms messages from specific number, show teltel users added this week through natural language commands.
This guide will help you understand how to give your CrewAI agent real control over a Teltel account through Composio's Teltel MCP server.
Before we dive in, let's take a quick look at the key ideas and tools involved.

## Also integrate Teltel with

- [OpenAI Agents SDK](https://composio.dev/toolkits/teltel/framework/open-ai-agents-sdk)
- [Claude Agent SDK](https://composio.dev/toolkits/teltel/framework/claude-agents-sdk)
- [Claude Code](https://composio.dev/toolkits/teltel/framework/claude-code)
- [Claude Cowork](https://composio.dev/toolkits/teltel/framework/claude-cowork)
- [Codex](https://composio.dev/toolkits/teltel/framework/codex)
- [OpenClaw](https://composio.dev/toolkits/teltel/framework/openclaw)
- [Hermes](https://composio.dev/toolkits/teltel/framework/hermes-agent)
- [CLI](https://composio.dev/toolkits/teltel/framework/cli)
- [Google ADK](https://composio.dev/toolkits/teltel/framework/google-adk)
- [LangChain](https://composio.dev/toolkits/teltel/framework/langchain)
- [Vercel AI SDK](https://composio.dev/toolkits/teltel/framework/ai-sdk)
- [Mastra AI](https://composio.dev/toolkits/teltel/framework/mastra-ai)
- [LlamaIndex](https://composio.dev/toolkits/teltel/framework/llama-index)

## TL;DR

Here's what you'll learn:
- Get a Composio API key and configure your Teltel connection
- Set up CrewAI with an MCP enabled agent
- Create a Tool Router session or standalone MCP server for Teltel
- Build a conversational loop where your agent can execute Teltel operations

## What is CrewAI?

CrewAI is a powerful framework for building multi-agent AI systems. It provides primitives for defining agents with specific roles, creating tasks, and orchestrating workflows through crews.
Key features include:
- Agent Roles: Define specialized agents with specific goals and backstories
- Task Management: Create tasks with clear descriptions and expected outputs
- Crew Orchestration: Combine agents and tasks into collaborative workflows
- MCP Integration: Connect to external tools through Model Context Protocol

## What is the Teltel MCP server, and what's possible with it?

The Teltel MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Teltel account. It provides structured and secure access to your telecom data, so your agent can retrieve call logs, manage SMS messages, access user records, and handle inbound SMS events automatically.
- Comprehensive call log retrieval: Quickly fetch and filter detailed lists of your recent and historical calls, including duration, status, and time for easy reporting or analysis.
- SMS message management: Effortlessly access sent and received SMS logs, filter messages by sender, recipient, status, or date, and keep your communications organized.
- User directory synchronization: Retrieve up-to-date lists of all users in your Teltel account, making it simple to manage contact center agents or team members.
- Automated inbound SMS handling: Set up your agent to receive and process incoming SMS via webhook, so you never miss an important customer message or support request.

## Supported Tools

| Tool slug | Name | Description |
|---|---|---|
| `TELTEL_CREATE_AUTODIALER_CUSTOM_STATUS` | Create Autodialer Custom Status | Tool to create a custom status for autodialer contacts. Use when you need to add a new status option that agents can use to categorize contacts in the Operator Dashboard. |
| `TELTEL_CREATE_CALL` | Create Call | Tool to create a call between two participants. Use when you need to initiate an outbound call connecting a caller to a destination number. |
| `TELTEL_CREATE_USER_STATUS` | Create User Status | Tool to create a user status in TelTel. Use when you need to add a new status option for users. |
| `TELTEL_DELETE_AUTODIALER_CUSTOM_STATUS` | Delete Autodialer Custom Status | Tool to delete an autodialer custom status by ID. Use when you need to remove a custom status from your autodialer configuration. |
| `TELTEL_DELETE_USER_STATUS` | Delete User Status | Tool to delete a user status by ID. Use when you need to remove an existing user status from TelTel. |
| `TELTEL_GET_ACCOUNT_BALANCE` | Get Account Balance | Tool to retrieve the account balance for your TelTel account. Use when you need to check available credit or account balance information. |
| `TELTEL_GET_CALL_LIST` | Get Call List | Tool to retrieve a list of calls with details (duration, time, status). Use when you need to filter and page through call records. |
| `TELTEL_GET_COUNTRY` | Get Country | Tool to retrieve country resource information by ID from TelTel. Use when you need to fetch details about a specific country for DID number provisioning. |
| `TELTEL_GET_SMS_LIST` | Get SMS List | Tool to retrieve a list of sent (outbox) or received (inbox) SMS messages from TelTel. Use when you need to filter or paginate through SMS message history. Supports filtering by date, sender, recipient, and message state. |
| `TELTEL_GET_USER_CID_GROUPS` | Get User Caller ID Groups | Tool to retrieve caller ID groups for a specific user. Use when you need to fetch the list of CID groups associated with a user account. |
| `TELTEL_GET_USERS_LIST` | Get Users List | Tool to retrieve a list of users from your TelTel account. Use when you need to page through or synchronize user records. |
| `TELTEL_LIST_AUTODIALER_ACTIONS` | List Autodialer Actions | Tool to retrieve the action history for an autodialer campaign. Use when you need to view the list of actions performed on a specific autodialer campaign. |
| `TELTEL_LIST_AUTODIALER_CONTACTS` | List Autodialer Contacts | Tool to retrieve the contact list for an autodialer campaign. Use when you need to view contacts, filter by phone number or start time, or paginate through campaign contacts. |
| `TELTEL_LIST_AUTODIALER_CUSTOM_STATUSES` | List Autodialer Custom Statuses | Tool to retrieve list of autodialer custom statuses. Use when you need to view all available custom statuses for autodialer campaigns. |
| `TELTEL_LIST_AUTO_DIALERS` | List Autodialer Campaigns | Tool to retrieve a list of autodialer campaigns from TelTel. Use when you need to view all autodialer campaigns and their details. |
| `TELTEL_LIST_AVAILABLE_COUNTRIES` | List Available Countries | Tool to get the list of countries where DID numbers are available for purchase. Use when you need to discover which countries support phone number provisioning or filter countries by pricing and features. |
| `TELTEL_LIST_COUNTRY_PRICE_GROUPS` | List Country Price Groups | Tool to retrieve phone number price groups available in a specific country. Use when you need to view pricing tiers or filter available phone number groups by country. |
| `TELTEL_LIST_DEVICES` | List Devices | Tool to retrieve a list of devices from your TelTel account. Use when you need to view all registered devices and their connection status. |
| `TELTEL_LIST_MY_NUMBERS` | List My Numbers | Tool to retrieve a list of phone numbers (DIDs) owned by the account. Use when you need to view all purchased phone numbers or filter by activation status, auto-renew settings, or SMS/voice support. |
| `TELTEL_LIST_ORDERS` | List DID Orders | Tool to retrieve a list of DID (phone number) orders from TelTel. Use when you need to check order status, view order history, or filter orders by specific criteria like status or type. |
| `TELTEL_LIST_USER_STATUSES` | List User Statuses | Tool to retrieve a list of all user statuses in TelTel. Use when you need to view available status options for users. |
| `TELTEL_LOOKUP_PHONE_NUMBER` | Lookup Phone Number | Tool to perform HLR (Home Location Register) lookup for phone numbers via TelTel API. Use when you need to verify phone number validity, check network status, or retrieve carrier information. Supports single or multiple phone numbers in one request. |
| `TELTEL_RECEIVE_INBOUND_SMS` | Receive Inbound SMS | Tool to process inbound SMS webhook data from TelTel. Use this to handle incoming SMS notifications that TelTel sends to your configured webhook URL. This action parses and validates the webhook payload, returning the SMS details in a structured format for further processing. Note: TelTel sends inbound SMS data via GET request with query parameters. Configure your webhook URL in TelTel account settings. |
| `TELTEL_SET_USER_STATUS` | Set User Status | Tool to set a user's status in TelTel. Use when you need to update a user's availability or activity status. |
| `TELTEL_UPDATE_AUTODIALER_CUSTOM_STATUS` | Update Autodialer Custom Status | Tool to update an autodialer custom status value by ID. Use when you need to rename or modify an existing custom status label. |
| `TELTEL_UPDATE_USER_STATUS` | Update User Status | Tool to update an existing user status in TelTel. Use when you need to modify the name, enabled state, or offline state of a user status. |

## Supported Triggers

None listed.

## Creating MCP Server - Stand-alone vs Composio SDK

The Teltel MCP server is an implementation of the Model Context Protocol that connects your AI agent to Teltel. It provides structured and secure access so your agent can perform Teltel operations on your behalf through a secure, permission-based interface.
With Composio's managed implementation, you don't have to create your own developer app. For production, if you're building an end product, we recommend using your own credentials. The managed server helps you prototype fast and go from 0-1 faster.

## Step-by-step Guide

### 1. Prerequisites

Before starting, make sure you have:
- Python 3.9 or higher
- A Composio account and API key
- A Teltel connection authorized in Composio
- An OpenAI API key for the CrewAI LLM
- Basic familiarity with Python

### 1. Getting API Keys for OpenAI and Composio

OpenAI API Key
- Go to the [OpenAI dashboard](https://platform.openai.com/settings/organization/api-keys) and create an API key. You'll need credits to use the models, or you can connect to another model provider.
- Keep the API key safe.
Composio API Key
- Log in to the [Composio dashboard](https://dashboard.composio.dev?utm_source=toolkits&utm_medium=framework_docs).
- Navigate to your API settings and generate a new API key.
- Store this key securely as you'll need it for authentication.

### 2. Install dependencies

**What's happening:**
- composio connects your agent to Teltel via MCP
- crewai provides Agent, Task, Crew, and LLM primitives
- crewai-tools[mcp] includes MCP helpers
- python-dotenv loads environment variables from .env
```bash
pip install composio crewai crewai-tools[mcp] python-dotenv
```

### 3. Set up environment variables

Create a .env file in your project root.
What's happening:
- COMPOSIO_API_KEY authenticates with Composio
- USER_ID scopes the session to your account
- OPENAI_API_KEY lets CrewAI use your chosen OpenAI model
```bash
COMPOSIO_API_KEY=your_composio_api_key_here
USER_ID=your_user_id_here
OPENAI_API_KEY=your_openai_api_key_here
```

### 4. Import dependencies

**What's happening:**
- CrewAI classes define agents and tasks, and run the workflow
- MCPServerHTTP connects the agent to an MCP endpoint
- Composio will give you a short lived Teltel MCP URL
```python
import os
from composio import Composio
from crewai import Agent, Task, Crew
from crewai_tools import MCPServerAdapter
import dotenv

dotenv.load_dotenv()

COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set")
```

### 5. Create a Composio Tool Router session for Teltel

**What's happening:**
- You create a Teltel only session through Composio
- Composio returns an MCP HTTP URL that exposes Teltel tools
```python
composio_client = Composio(api_key=COMPOSIO_API_KEY)
session = composio_client.create(user_id=COMPOSIO_USER_ID, toolkits=["teltel"])

url = session.mcp.url
```

### 6. Initialize the MCP Server

**What's Happening:**
- Server Configuration: The code sets up connection parameters including the MCP server URL, streamable HTTP transport, and Composio API key authentication.
- MCP Adapter Bridge: MCPServerAdapter acts as a context manager that converts Composio MCP tools into a CrewAI-compatible format.
- Agent Setup: Creates a CrewAI Agent with a defined role (Search Assistant), goal (help with internet searches), and access to the MCP tools.
- Configuration Options: The agent includes settings like verbose=False for clean output and max_iter=10 to prevent infinite loops.
- Dynamic Tool Usage: Once created, the agent automatically accesses all Composio Search tools and decides when to use them based on user queries.
```python
server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users search the internet effectively",
        backstory="You are a helpful assistant with access to search tools.",
        tools=tools,
        verbose=False,
        max_iter=10,
    )
```

### 7. Create a CLI Chatloop and define the Crew

**What's Happening:**
- Interactive CLI Setup: The code creates an infinite loop that continuously prompts for user input and maintains the entire conversation history in a string variable.
- Input Validation: Empty inputs are ignored to prevent processing blank messages and keep the conversation clean.
- Context Building: Each user message is appended to the conversation context, which preserves the full dialogue history for better agent responses.
- Dynamic Task Creation: For every user input, a new Task is created that includes both the full conversation history and the current request as context.
- Crew Execution: A Crew is instantiated with the agent and task, then kicked off to process the request and generate a response.
- Response Management: The agent's response is converted to a string, added to the conversation context, and displayed to the user, maintaining conversational continuity.
```python
print("Chat started! Type 'exit' or 'quit' to end.\n")

conversation_context = ""

while True:
    user_input = input("You: ").strip()

    if user_input.lower() in ["exit", "quit", "bye"]:
        print("\nGoodbye!")
        break

    if not user_input:
        continue

    conversation_context += f"\nUser: {user_input}\n"
    print("\nAgent is thinking...\n")

    task = Task(
        description=(
            f"Conversation history:\n{conversation_context}\n\n"
            f"Current request: {user_input}"
        ),
        expected_output="A helpful response addressing the user's request",
        agent=agent,
    )

    crew = Crew(agents=[agent], tasks=[task], verbose=False)
    result = crew.kickoff()
    response = str(result)

    conversation_context += f"Agent: {response}\n"
    print(f"Agent: {response}\n")
```

## Complete Code

```python
from crewai import Agent, Task, Crew, LLM
from crewai_tools import MCPServerAdapter
from composio import Composio
from dotenv import load_dotenv
import os

load_dotenv()

GOOGLE_API_KEY = os.getenv("GOOGLE_API_KEY")
COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not GOOGLE_API_KEY:
    raise ValueError("GOOGLE_API_KEY is not set in the environment.")
if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set in the environment.")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set in the environment.")

# Initialize Composio and create a session
composio = Composio(api_key=COMPOSIO_API_KEY)
session = composio.create(
    user_id=COMPOSIO_USER_ID,
    toolkits=["teltel"],
)
url = session.mcp.url

# Configure LLM
llm = LLM(
    model="gpt-5",
    api_key=os.getenv("OPENAI_API_KEY"),
)

server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users with internet searches",
        backstory="You are an expert assistant with access to Composio Search tools.",
        tools=tools,
        llm=llm,
        verbose=False,
        max_iter=10,
    )

    print("Chat started! Type 'exit' or 'quit' to end.\n")

    conversation_context = ""

    while True:
        user_input = input("You: ").strip()

        if user_input.lower() in ["exit", "quit", "bye"]:
            print("\nGoodbye!")
            break

        if not user_input:
            continue

        conversation_context += f"\nUser: {user_input}\n"
        print("\nAgent is thinking...\n")

        task = Task(
            description=(
                f"Conversation history:\n{conversation_context}\n\n"
                f"Current request: {user_input}"
            ),
            expected_output="A helpful response addressing the user's request",
            agent=agent,
        )

        crew = Crew(agents=[agent], tasks=[task], verbose=False)
        result = crew.kickoff()
        response = str(result)

        conversation_context += f"Agent: {response}\n"
        print(f"Agent: {response}\n")
```

## Conclusion

You now have a CrewAI agent connected to Teltel through Composio's Tool Router. The agent can perform Teltel operations through natural language commands.
Next steps:
- Add role-specific instructions to customize agent behavior
- Plug in more toolkits for multi-app workflows
- Chain tasks for complex multi-step operations

## How to build Teltel MCP Agent with another framework

- [OpenAI Agents SDK](https://composio.dev/toolkits/teltel/framework/open-ai-agents-sdk)
- [Claude Agent SDK](https://composio.dev/toolkits/teltel/framework/claude-agents-sdk)
- [Claude Code](https://composio.dev/toolkits/teltel/framework/claude-code)
- [Claude Cowork](https://composio.dev/toolkits/teltel/framework/claude-cowork)
- [Codex](https://composio.dev/toolkits/teltel/framework/codex)
- [OpenClaw](https://composio.dev/toolkits/teltel/framework/openclaw)
- [Hermes](https://composio.dev/toolkits/teltel/framework/hermes-agent)
- [CLI](https://composio.dev/toolkits/teltel/framework/cli)
- [Google ADK](https://composio.dev/toolkits/teltel/framework/google-adk)
- [LangChain](https://composio.dev/toolkits/teltel/framework/langchain)
- [Vercel AI SDK](https://composio.dev/toolkits/teltel/framework/ai-sdk)
- [Mastra AI](https://composio.dev/toolkits/teltel/framework/mastra-ai)
- [LlamaIndex](https://composio.dev/toolkits/teltel/framework/llama-index)

## Related Toolkits

- [Aeroleads](https://composio.dev/toolkits/aeroleads) - Aeroleads is a B2B lead generation platform for finding business emails and phone numbers. Grow your sales pipeline faster with powerful prospecting tools.
- [Autobound](https://composio.dev/toolkits/autobound) - Autobound is an AI-powered sales engagement platform that crafts hyper-personalized outreach and insights. It helps sales teams boost response rates and close more deals through tailored content and recommendations.
- [Better proposals](https://composio.dev/toolkits/better_proposals) - Better Proposals is a web-based tool for crafting and sending professional proposals. It helps teams impress clients and close deals faster with slick, easy-to-use templates.
- [Bidsketch](https://composio.dev/toolkits/bidsketch) - Bidsketch is a proposal software that helps businesses create professional proposals quickly and efficiently. It streamlines the proposal process, saving time while boosting client win rates.
- [Bolna](https://composio.dev/toolkits/bolna) - Bolna is an AI platform for building conversational voice agents. It helps businesses automate support and streamline interactions through natural, voice-powered conversations.
- [Botsonic](https://composio.dev/toolkits/botsonic) - Botsonic is a no-code AI chatbot builder for easily creating and deploying chatbots to your website. It empowers businesses to offer conversational experiences without writing code.
- [Botstar](https://composio.dev/toolkits/botstar) - BotStar is a comprehensive chatbot platform for designing, developing, and training chatbots visually on Messenger and websites. It helps businesses automate conversations and customer interactions without coding.
- [Callerapi](https://composio.dev/toolkits/callerapi) - CallerAPI is a white-label caller identification platform for branded caller ID and fraud prevention. It helps businesses boost customer trust while stopping spam, fraud, and robocalls.
- [Callingly](https://composio.dev/toolkits/callingly) - Callingly is a lead response management platform that automates immediate call and text follow-ups with new leads. It helps sales teams boost response speed and close more deals by connecting seamlessly with CRMs and lead sources.
- [Callpage](https://composio.dev/toolkits/callpage) - Callpage is a lead capture platform that lets businesses instantly connect with website visitors via callback. It boosts lead generation and increases your sales conversion rates.
- [Clearout](https://composio.dev/toolkits/clearout) - Clearout is an AI-powered service for verifying, finding, and enriching email addresses. It boosts deliverability and helps you discover high-quality leads effortlessly.
- [Clientary](https://composio.dev/toolkits/clientary) - Clientary is a platform for managing clients, invoices, projects, proposals, and more. It streamlines client work and saves you serious admin time.
- [Convolo ai](https://composio.dev/toolkits/convolo_ai) - Convolo ai is an AI-powered communications platform for sales teams. It accelerates lead response and improves conversion rates by automating calls and integrating workflows.
- [Delighted](https://composio.dev/toolkits/delighted) - Delighted is a customer feedback platform based on the Net Promoter System®. It helps you quickly gather, track, and act on customer sentiment.
- [Emelia](https://composio.dev/toolkits/emelia) - Emelia is an all-in-one B2B prospecting platform for cold-email, LinkedIn outreach, and prospect research. It streamlines outbound campaigns so you can find, engage, and warm up leads faster.
- [Findymail](https://composio.dev/toolkits/findymail) - Findymail is a B2B data provider offering verified email and phone contacts for sales prospecting. Enhance outreach with automated exports, email verification, and CRM enrichment.
- [Freshdesk](https://composio.dev/toolkits/freshdesk) - Freshdesk is customer support software with ticketing and automation tools. It helps teams streamline helpdesk operations for faster, better customer support.
- [Fullenrich](https://composio.dev/toolkits/fullenrich) - FullEnrich is a B2B contact enrichment platform that aggregates emails and phone numbers from 15+ data vendors. Instantly find and verify lead contact data to boost your outreach.
- [Gatherup](https://composio.dev/toolkits/gatherup) - GatherUp is a customer feedback and online review management platform. It helps businesses boost their reputation by streamlining how they collect and manage customer feedback.
- [Getprospect](https://composio.dev/toolkits/getprospect) - Getprospect is a business email discovery tool with LinkedIn integration. Use it to quickly find and verify professional email addresses.

## Frequently Asked Questions

### What are the differences in Tool Router MCP and Teltel MCP?

With a standalone Teltel MCP server, the agents and LLMs can only access a fixed set of Teltel tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Teltel and many other apps based on the task at hand, all through a single MCP endpoint.

### Can I use Tool Router MCP with CrewAI?

Yes, you can. CrewAI fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Teltel tools.

### Can I manage the permissions and scopes for Teltel while using Tool Router?

Yes, absolutely. You can configure which Teltel scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

### How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Teltel data and credentials are handled as safely as possible.

---
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