# How to integrate Servicem8 MCP with CrewAI

```json
{
  "title": "How to integrate Servicem8 MCP with CrewAI",
  "toolkit": "Servicem8",
  "toolkit_slug": "servicem8",
  "framework": "CrewAI",
  "framework_slug": "crew-ai",
  "url": "https://composio.dev/toolkits/servicem8/framework/crew-ai",
  "markdown_url": "https://composio.dev/toolkits/servicem8/framework/crew-ai.md",
  "updated_at": "2026-05-12T10:25:40.879Z"
}
```

## Introduction

This guide walks you through connecting Servicem8 to CrewAI using the Composio tool router. By the end, you'll have a working Servicem8 agent that can create a new job for a plumbing callout, list all clients with overdue invoices, add a payment note to job 12345 through natural language commands.
This guide will help you understand how to give your CrewAI agent real control over a Servicem8 account through Composio's Servicem8 MCP server.
Before we dive in, let's take a quick look at the key ideas and tools involved.

## Also integrate Servicem8 with

- [OpenAI Agents SDK](https://composio.dev/toolkits/servicem8/framework/open-ai-agents-sdk)
- [Claude Agent SDK](https://composio.dev/toolkits/servicem8/framework/claude-agents-sdk)
- [Claude Code](https://composio.dev/toolkits/servicem8/framework/claude-code)
- [Claude Cowork](https://composio.dev/toolkits/servicem8/framework/claude-cowork)
- [Codex](https://composio.dev/toolkits/servicem8/framework/codex)
- [OpenClaw](https://composio.dev/toolkits/servicem8/framework/openclaw)
- [Hermes](https://composio.dev/toolkits/servicem8/framework/hermes-agent)
- [CLI](https://composio.dev/toolkits/servicem8/framework/cli)
- [Google ADK](https://composio.dev/toolkits/servicem8/framework/google-adk)
- [LangChain](https://composio.dev/toolkits/servicem8/framework/langchain)
- [Vercel AI SDK](https://composio.dev/toolkits/servicem8/framework/ai-sdk)
- [Mastra AI](https://composio.dev/toolkits/servicem8/framework/mastra-ai)
- [LlamaIndex](https://composio.dev/toolkits/servicem8/framework/llama-index)

## TL;DR

Here's what you'll learn:
- Get a Composio API key and configure your Servicem8 connection
- Set up CrewAI with an MCP enabled agent
- Create a Tool Router session or standalone MCP server for Servicem8
- Build a conversational loop where your agent can execute Servicem8 operations

## What is CrewAI?

CrewAI is a powerful framework for building multi-agent AI systems. It provides primitives for defining agents with specific roles, creating tasks, and orchestrating workflows through crews.
Key features include:
- Agent Roles: Define specialized agents with specific goals and backstories
- Task Management: Create tasks with clear descriptions and expected outputs
- Crew Orchestration: Combine agents and tasks into collaborative workflows
- MCP Integration: Connect to external tools through Model Context Protocol

## What is the Servicem8 MCP server, and what's possible with it?

The Servicem8 MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Servicem8 account. It provides structured and secure access to your job management system, so your agent can perform actions like creating jobs, managing notes and payments, listing clients, and retrieving templates on your behalf.
- Job creation and management: Instruct your agent to create new jobs, add detailed job information, or update records, streamlining field service operations.
- Automated note handling: Have your agent attach important notes to jobs or remove outdated notes to keep job records clean and up-to-date.
- Payment processing and tracking: Let your agent record new job payments or archive payment records, ensuring accurate and timely invoicing.
- Comprehensive client and asset retrieval: Ask your agent to pull complete lists of clients and assets for reporting, integrations, or inventory management.
- Template and form discovery: Fetch available document templates and forms so your agent can prepare job paperwork or gather required information efficiently.

## Supported Tools

| Tool slug | Name | Description |
|---|---|---|
| `SERVICEM8_CREATE_JOB_NOTE` | ServiceM8 Create Job Note | Create a new job note in ServiceM8. Requires the job's UUID (related_object_uuid) and the note content. Returns the UUID of the created note record. Use this to add comments, updates, or action items to a specific job. |
| `SERVICEM8_CREATE_JOB_PAYMENT` | ServiceM8 Create Job Payment | Tool to create a new job payment in ServiceM8. Use when you have collected payment details and need to record payment against a job. Example: "Create a 100.00 cash payment for job 123e4567-e89b-12d3-a456-426614174000 at 2023-01-01 13:00:00." |
| `SERVICEM8_CREATE_JOBS` | Create a new Job | Tool to create a new Job in ServiceM8. Use when you have gathered all job details and need to push a record. Example: "Create a Quote job for 123 Main St with PO #1234." |
| `SERVICEM8_DELETE_CUSTOM_FIELD` | Delete Custom Field | Delete a custom field in ServiceM8 by its UUID. Use this when you need to permanently remove a custom field definition from the system. This will remove the custom field and any associated data. |
| `SERVICEM8_DELETE_JOB_NOTE` | Delete Job Note | Deletes (archives) a job note in ServiceM8 by its UUID. Use this tool when you need to remove a note from a job's diary. In ServiceM8, deletion is a soft-delete: the note is archived (active=0) rather than permanently removed, and can be restored later if needed. Prerequisites: You need the note's UUID, which can be obtained from the 'List All Job Notes' or 'Retrieve Job Note' actions. |
| `SERVICEM8_DELETE_JOB_PAYMENT` | Delete Job Payment | Archives (soft-deletes) a job payment record in ServiceM8 by its UUID. In ServiceM8, records are never permanently deleted. Instead, deletion sets the record's 'active' field to 0, which hides it from the UI but keeps it accessible via the API. Archived records can be restored by setting their 'active' field back to 1. Use this tool when you need to remove a payment record from active use, such as when a payment was recorded in error or needs to be voided. Requires the 'manage_job_payments' OAuth scope. |
| `SERVICEM8_LIST_ALL_ASSETS` | List All Assets | Tool to list all ServiceM8 assets. Use when you need a comprehensive asset registry, including custom fields, for inventory or reporting. |
| `SERVICEM8_LIST_ALL_CLIENTS` | List All Clients | Tool to list all ServiceM8 clients. Use when you need a complete set of customer records for integrations or reporting. |
| `SERVICEM8_LIST_ALL_DOCUMENT_TEMPLATES` | List All Document Templates | Tool to list document templates. Use when you need to retrieve available template UUIDs and names before generating job documents. |
| `SERVICEM8_LIST_ALL_FORMS` | List All Forms | Tool to list all ServiceM8 forms. Use when you need to fetch available form templates with optional filters. |
| `SERVICEM8_LIST_ALL_JOB_NOTES` | List All Job Notes | List all job notes from ServiceM8. Use this tool to: - Retrieve all notes across all jobs (no filter) - Get notes for a specific job using filter: "related_object_uuid eq ''" - Filter by active status: "active eq 1" for active notes only The response contains a list of note records with their content, timestamps, and associated job UUIDs. For large result sets, use cursor-based pagination: pass cursor='-1' for the first page, then use the 'next_cursor' value from each response to fetch subsequent pages. Each page returns up to 5,000 records. |
| `SERVICEM8_LIST_ALL_JOB_QUEUES` | List All Job Queues | List all job queues in ServiceM8. Job queues are virtual folders for organizing jobs on hold. Use this to fetch available queues before assigning jobs to a queue, or to check queue configurations. Returns both regular queues (for jobs waiting on external actions) and assignable queues (for staff assignments). |
| `SERVICEM8_LIST_ALL_JOBS` | List All Jobs | Tool to list all jobs. Use when you need to fetch all job records from your ServiceM8 account. |
| `SERVICEM8_LIST_ALL_LOCATIONS` | List All Locations | Lists all ServiceM8 locations. Use to fetch configured service areas, office locations, or warehouses for job assignments, mapping, or reporting. |
| `SERVICEM8_LIST_ALL_MATERIALS` | List All Materials | Retrieve all materials (products, labour rates, inventory items) from ServiceM8. Use this to get a complete catalog of materials for quoting, invoicing, or inventory management. Requires the 'read_inventory' OAuth scope. |
| `SERVICEM8_LIST_ALL_TASKS` | List All Tasks | Retrieves all tasks from a ServiceM8 account with optional filtering and cursor-based pagination. Use this to fetch task records, track task assignments, monitor completion status, or sync task data. Requires 'read_tasks' OAuth scope. |
| `SERVICEM8_RETRIEVE_CLIENT` | Retrieve ServiceM8 Client | Tool to retrieve details of a specific client by its UUID. Use after confirming the client's UUID is valid. |
| `SERVICEM8_RETRIEVE_FORM` | Retrieve Form | Retrieve details of a specific form template by its UUID. Use this tool when you have a form UUID and need to fetch its metadata, such as form name, description, and status. Requires the Forms add-on to be enabled in ServiceM8. |
| `SERVICEM8_RETRIEVE_JOB` | Retrieve Job | Tool to retrieve details of a specific job by its UUID. Use when you have the Job UUID and need its full record. |
| `SERVICEM8_RETRIEVE_JOB_ACTIVITY` | Retrieve Job Activity | Tool to retrieve details of a specific job activity by its UUID. Use when you have the job activity UUID and need its full details. |
| `SERVICEM8_RETRIEVE_JOB_NOTE` | Retrieve Job Note | Retrieve the full details of a specific job note by its UUID. Use this action when you have a note UUID (e.g., from listing job notes) and need to view its complete record including content, timestamps, and the associated job reference. |
| `SERVICEM8_RETRIEVE_JOB_PAYMENT` | Retrieve Job Payment | Retrieve a specific job payment record from ServiceM8 by its UUID. Use this tool when you need to: - Get full details of a specific payment (amount, method, timestamp, notes) - Check if a payment is a deposit or regular payment - View which staff member processed a payment - Verify payment information for a job Prerequisites: You need the job payment UUID, which can be obtained from the 'List All Job Payments' action or from creating a new job payment. |
| `SERVICEM8_RETRIEVE_JOB_QUEUE` | Retrieve Job Queue | Tool to retrieve details of a specific job queue by its UUID. Use when you need full queue metadata before dispatching work. |
| `SERVICEM8_RETRIEVE_LOCATION` | Retrieve Location | Retrieve a specific ServiceM8 location by its UUID. Returns complete location details including name, address fields (street, city, state, country, postal code), geographic coordinates (lat/lng), contact phone number, and active status. Use this when you have a known location UUID and need its full details. To list all available locations, use the List All Locations action first. |
| `SERVICEM8_RETRIEVE_MATERIAL` | Retrieve ServiceM8 Material | Retrieve detailed information about a specific material/product/service by its UUID. Returns pricing, inventory levels, tax settings, and identification details. Use this when you have a material UUID from a job or list operation and need complete details like current stock levels or pricing information. |
| `SERVICEM8_RETRIEVE_STAFF_MEMBER` | Retrieve Staff Member | Tool to retrieve details of a specific staff member by their UUID. Use when you need up-to-date staff information given a known staff UUID. |
| `SERVICEM8_UPDATE_JOB_NOTE` | Update a ServiceM8 Job Note | Tool to update details of an existing job note. Use when modifying a note after its creation. |
| `SERVICEM8_UPDATE_JOB_PAYMENT` | Update Job Payment | Update an existing job payment record in ServiceM8. Use this to modify payment details such as amount, method, note, or status. Requires the payment UUID and at least one field to update. |

## Supported Triggers

None listed.

## Creating MCP Server - Stand-alone vs Composio SDK

The Servicem8 MCP server is an implementation of the Model Context Protocol that connects your AI agent to Servicem8. It provides structured and secure access so your agent can perform Servicem8 operations on your behalf through a secure, permission-based interface.
With Composio's managed implementation, you don't have to create your own developer app. For production, if you're building an end product, we recommend using your own credentials. The managed server helps you prototype fast and go from 0-1 faster.

## Step-by-step Guide

### 1. Prerequisites

Before starting, make sure you have:
- Python 3.9 or higher
- A Composio account and API key
- A Servicem8 connection authorized in Composio
- An OpenAI API key for the CrewAI LLM
- Basic familiarity with Python

### 1. Getting API Keys for OpenAI and Composio

OpenAI API Key
- Go to the [OpenAI dashboard](https://platform.openai.com/settings/organization/api-keys) and create an API key. You'll need credits to use the models, or you can connect to another model provider.
- Keep the API key safe.
Composio API Key
- Log in to the [Composio dashboard](https://dashboard.composio.dev?utm_source=toolkits&utm_medium=framework_docs).
- Navigate to your API settings and generate a new API key.
- Store this key securely as you'll need it for authentication.

### 2. Install dependencies

**What's happening:**
- composio connects your agent to Servicem8 via MCP
- crewai provides Agent, Task, Crew, and LLM primitives
- crewai-tools[mcp] includes MCP helpers
- python-dotenv loads environment variables from .env
```bash
pip install composio crewai crewai-tools[mcp] python-dotenv
```

### 3. Set up environment variables

Create a .env file in your project root.
What's happening:
- COMPOSIO_API_KEY authenticates with Composio
- USER_ID scopes the session to your account
- OPENAI_API_KEY lets CrewAI use your chosen OpenAI model
```bash
COMPOSIO_API_KEY=your_composio_api_key_here
USER_ID=your_user_id_here
OPENAI_API_KEY=your_openai_api_key_here
```

### 4. Import dependencies

**What's happening:**
- CrewAI classes define agents and tasks, and run the workflow
- MCPServerHTTP connects the agent to an MCP endpoint
- Composio will give you a short lived Servicem8 MCP URL
```python
import os
from composio import Composio
from crewai import Agent, Task, Crew
from crewai_tools import MCPServerAdapter
import dotenv

dotenv.load_dotenv()

COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set")
```

### 5. Create a Composio Tool Router session for Servicem8

**What's happening:**
- You create a Servicem8 only session through Composio
- Composio returns an MCP HTTP URL that exposes Servicem8 tools
```python
composio_client = Composio(api_key=COMPOSIO_API_KEY)
session = composio_client.create(user_id=COMPOSIO_USER_ID, toolkits=["servicem8"])

url = session.mcp.url
```

### 6. Initialize the MCP Server

**What's Happening:**
- Server Configuration: The code sets up connection parameters including the MCP server URL, streamable HTTP transport, and Composio API key authentication.
- MCP Adapter Bridge: MCPServerAdapter acts as a context manager that converts Composio MCP tools into a CrewAI-compatible format.
- Agent Setup: Creates a CrewAI Agent with a defined role (Search Assistant), goal (help with internet searches), and access to the MCP tools.
- Configuration Options: The agent includes settings like verbose=False for clean output and max_iter=10 to prevent infinite loops.
- Dynamic Tool Usage: Once created, the agent automatically accesses all Composio Search tools and decides when to use them based on user queries.
```python
server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users search the internet effectively",
        backstory="You are a helpful assistant with access to search tools.",
        tools=tools,
        verbose=False,
        max_iter=10,
    )
```

### 7. Create a CLI Chatloop and define the Crew

**What's Happening:**
- Interactive CLI Setup: The code creates an infinite loop that continuously prompts for user input and maintains the entire conversation history in a string variable.
- Input Validation: Empty inputs are ignored to prevent processing blank messages and keep the conversation clean.
- Context Building: Each user message is appended to the conversation context, which preserves the full dialogue history for better agent responses.
- Dynamic Task Creation: For every user input, a new Task is created that includes both the full conversation history and the current request as context.
- Crew Execution: A Crew is instantiated with the agent and task, then kicked off to process the request and generate a response.
- Response Management: The agent's response is converted to a string, added to the conversation context, and displayed to the user, maintaining conversational continuity.
```python
print("Chat started! Type 'exit' or 'quit' to end.\n")

conversation_context = ""

while True:
    user_input = input("You: ").strip()

    if user_input.lower() in ["exit", "quit", "bye"]:
        print("\nGoodbye!")
        break

    if not user_input:
        continue

    conversation_context += f"\nUser: {user_input}\n"
    print("\nAgent is thinking...\n")

    task = Task(
        description=(
            f"Conversation history:\n{conversation_context}\n\n"
            f"Current request: {user_input}"
        ),
        expected_output="A helpful response addressing the user's request",
        agent=agent,
    )

    crew = Crew(agents=[agent], tasks=[task], verbose=False)
    result = crew.kickoff()
    response = str(result)

    conversation_context += f"Agent: {response}\n"
    print(f"Agent: {response}\n")
```

## Complete Code

```python
from crewai import Agent, Task, Crew, LLM
from crewai_tools import MCPServerAdapter
from composio import Composio
from dotenv import load_dotenv
import os

load_dotenv()

GOOGLE_API_KEY = os.getenv("GOOGLE_API_KEY")
COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY")
COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID")

if not GOOGLE_API_KEY:
    raise ValueError("GOOGLE_API_KEY is not set in the environment.")
if not COMPOSIO_API_KEY:
    raise ValueError("COMPOSIO_API_KEY is not set in the environment.")
if not COMPOSIO_USER_ID:
    raise ValueError("COMPOSIO_USER_ID is not set in the environment.")

# Initialize Composio and create a session
composio = Composio(api_key=COMPOSIO_API_KEY)
session = composio.create(
    user_id=COMPOSIO_USER_ID,
    toolkits=["servicem8"],
)
url = session.mcp.url

# Configure LLM
llm = LLM(
    model="gpt-5",
    api_key=os.getenv("OPENAI_API_KEY"),
)

server_params = {
    "url": url,
    "transport": "streamable-http",
    "headers": {"x-api-key": COMPOSIO_API_KEY},
}

with MCPServerAdapter(server_params) as tools:
    agent = Agent(
        role="Search Assistant",
        goal="Help users with internet searches",
        backstory="You are an expert assistant with access to Composio Search tools.",
        tools=tools,
        llm=llm,
        verbose=False,
        max_iter=10,
    )

    print("Chat started! Type 'exit' or 'quit' to end.\n")

    conversation_context = ""

    while True:
        user_input = input("You: ").strip()

        if user_input.lower() in ["exit", "quit", "bye"]:
            print("\nGoodbye!")
            break

        if not user_input:
            continue

        conversation_context += f"\nUser: {user_input}\n"
        print("\nAgent is thinking...\n")

        task = Task(
            description=(
                f"Conversation history:\n{conversation_context}\n\n"
                f"Current request: {user_input}"
            ),
            expected_output="A helpful response addressing the user's request",
            agent=agent,
        )

        crew = Crew(agents=[agent], tasks=[task], verbose=False)
        result = crew.kickoff()
        response = str(result)

        conversation_context += f"Agent: {response}\n"
        print(f"Agent: {response}\n")
```

## Conclusion

You now have a CrewAI agent connected to Servicem8 through Composio's Tool Router. The agent can perform Servicem8 operations through natural language commands.
Next steps:
- Add role-specific instructions to customize agent behavior
- Plug in more toolkits for multi-app workflows
- Chain tasks for complex multi-step operations

## How to build Servicem8 MCP Agent with another framework

- [OpenAI Agents SDK](https://composio.dev/toolkits/servicem8/framework/open-ai-agents-sdk)
- [Claude Agent SDK](https://composio.dev/toolkits/servicem8/framework/claude-agents-sdk)
- [Claude Code](https://composio.dev/toolkits/servicem8/framework/claude-code)
- [Claude Cowork](https://composio.dev/toolkits/servicem8/framework/claude-cowork)
- [Codex](https://composio.dev/toolkits/servicem8/framework/codex)
- [OpenClaw](https://composio.dev/toolkits/servicem8/framework/openclaw)
- [Hermes](https://composio.dev/toolkits/servicem8/framework/hermes-agent)
- [CLI](https://composio.dev/toolkits/servicem8/framework/cli)
- [Google ADK](https://composio.dev/toolkits/servicem8/framework/google-adk)
- [LangChain](https://composio.dev/toolkits/servicem8/framework/langchain)
- [Vercel AI SDK](https://composio.dev/toolkits/servicem8/framework/ai-sdk)
- [Mastra AI](https://composio.dev/toolkits/servicem8/framework/mastra-ai)
- [LlamaIndex](https://composio.dev/toolkits/servicem8/framework/llama-index)

## Related Toolkits

- [Google Sheets](https://composio.dev/toolkits/googlesheets) - Google Sheets is a cloud-based spreadsheet tool for real-time collaboration and data analysis. It lets teams work together from anywhere, updating information instantly.
- [Notion](https://composio.dev/toolkits/notion) - Notion is a collaborative workspace for notes, docs, wikis, and tasks. It streamlines team knowledge, project tracking, and workflow customization in one place.
- [Airtable](https://composio.dev/toolkits/airtable) - Airtable combines the flexibility of spreadsheets with the power of a database for easy project and data management. Teams use Airtable to organize, track, and collaborate with custom views and automations.
- [Asana](https://composio.dev/toolkits/asana) - Asana is a collaborative work management platform for teams to organize and track projects. It streamlines teamwork, boosts productivity, and keeps everyone aligned on goals.
- [Google Tasks](https://composio.dev/toolkits/googletasks) - Google Tasks is a to-do list and task management tool integrated into Gmail and Google Calendar. It helps you organize, track, and complete tasks across your Google ecosystem.
- [Linear](https://composio.dev/toolkits/linear) - Linear is a modern issue tracking and project planning tool for fast-moving teams. It helps streamline workflows, organize projects, and boost productivity.
- [Jira](https://composio.dev/toolkits/jira) - Jira is Atlassian’s platform for bug tracking, issue tracking, and agile project management. It helps teams organize work, prioritize tasks, and deliver projects efficiently.
- [Clickup](https://composio.dev/toolkits/clickup) - ClickUp is an all-in-one productivity platform for managing tasks, docs, goals, and team collaboration. It streamlines project workflows so teams can work smarter and stay organized in one place.
- [Monday](https://composio.dev/toolkits/monday) - Monday.com is a customizable work management platform for project planning and collaboration. It helps teams organize tasks, automate workflows, and track progress in real time.
- [Addressfinder](https://composio.dev/toolkits/addressfinder) - Addressfinder is a data quality platform for verifying addresses, emails, and phone numbers. It helps you ensure accurate customer and contact data every time.
- [Agiled](https://composio.dev/toolkits/agiled) - Agiled is an all-in-one business management platform for CRM, projects, and finance. It helps you streamline workflows, consolidate client data, and manage business processes in one place.
- [Ascora](https://composio.dev/toolkits/ascora) - Ascora is a cloud-based field service management platform for service businesses. It streamlines scheduling, invoicing, and customer operations in one place.
- [Basecamp](https://composio.dev/toolkits/basecamp) - Basecamp is a project management and team collaboration tool by 37signals. It helps teams organize tasks, share files, and communicate efficiently in one place.
- [Beeminder](https://composio.dev/toolkits/beeminder) - Beeminder is an online goal-tracking platform that uses monetary pledges to keep you motivated. Stay accountable and hit your targets with real financial incentives.
- [Boxhero](https://composio.dev/toolkits/boxhero) - Boxhero is a cloud-based inventory management platform for SMBs, offering real-time updates, barcode scanning, and team collaboration. It helps businesses streamline stock tracking and analytics for smarter inventory decisions.
- [Breathe HR](https://composio.dev/toolkits/breathehr) - Breathe HR is cloud-based HR software for SMEs to manage employee data, absences, and performance. It simplifies HR admin, making it easy to keep employee records accurate and up to date.
- [Breeze](https://composio.dev/toolkits/breeze) - Breeze is a project management platform designed to help teams plan, track, and collaborate on projects. It streamlines workflows and keeps everyone on the same page.
- [Bugherd](https://composio.dev/toolkits/bugherd) - Bugherd is a visual feedback and bug tracking tool for websites. It helps teams and clients report website issues directly on live sites for faster fixes.
- [Canny](https://composio.dev/toolkits/canny) - Canny is a platform for managing customer feedback and feature requests. It helps teams prioritize product decisions based on real user insights.
- [Chmeetings](https://composio.dev/toolkits/chmeetings) - Chmeetings is a church management platform for events, members, donations, and volunteers. It streamlines church operations and improves community engagement.

## Frequently Asked Questions

### What are the differences in Tool Router MCP and Servicem8 MCP?

With a standalone Servicem8 MCP server, the agents and LLMs can only access a fixed set of Servicem8 tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Servicem8 and many other apps based on the task at hand, all through a single MCP endpoint.

### Can I use Tool Router MCP with CrewAI?

Yes, you can. CrewAI fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Servicem8 tools.

### Can I manage the permissions and scopes for Servicem8 while using Tool Router?

Yes, absolutely. You can configure which Servicem8 scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

### How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Servicem8 data and credentials are handled as safely as possible.

---
[See all toolkits](https://composio.dev/toolkits) · [Composio docs](https://docs.composio.dev/llms.txt)
