# How to integrate Retently MCP with Atomic Agent

```json
{
  "title": "How to integrate Retently MCP with Atomic Agent",
  "toolkit": "Retently",
  "toolkit_slug": "retently",
  "framework": "Atomic Agent",
  "framework_slug": "atomic-agent",
  "url": "https://composio.dev/toolkits/retently/framework/atomic-agent",
  "markdown_url": "https://composio.dev/toolkits/retently/framework/atomic-agent.md",
  "updated_at": "2026-08-11T13:14:03.872Z"
}
```

## Introduction

Atomic Agent is an open-source AI agent that runs on your machine and supports local models through llama.cpp. Connect it to 1,500+ apps through Composio, including Retently.
This guide uses Atomic Agent's built-in Composio integration. You need Atomic Agent v0.5.6 or later, your own Composio API key, and a Retently account. See the [Atomic Agent documentation](https://atomicagent.io/docs/?cta_placement=atomic-agent-docs) for installation instructions.

## Also integrate Retently with

- [OpenAI Agents SDK](https://composio.dev/toolkits/retently/framework/open-ai-agents-sdk)
- [Claude Agent SDK](https://composio.dev/toolkits/retently/framework/claude-agents-sdk)
- [Claude Code](https://composio.dev/toolkits/retently/framework/claude-code)
- [Claude Cowork](https://composio.dev/toolkits/retently/framework/claude-cowork)
- [Codex](https://composio.dev/toolkits/retently/framework/codex)
- [OpenClaw](https://composio.dev/toolkits/retently/framework/openclaw)
- [Hermes](https://composio.dev/toolkits/retently/framework/hermes-agent)
- [Google ADK](https://composio.dev/toolkits/retently/framework/google-adk)
- [LangChain](https://composio.dev/toolkits/retently/framework/langchain)
- [Vercel AI SDK](https://composio.dev/toolkits/retently/framework/ai-sdk)
- [Mastra AI](https://composio.dev/toolkits/retently/framework/mastra-ai)
- [LlamaIndex](https://composio.dev/toolkits/retently/framework/llama-index)
- [CrewAI](https://composio.dev/toolkits/retently/framework/crew-ai)
- [Pydantic AI](https://composio.dev/toolkits/retently/framework/pydantic-ai)
- [AutoGen](https://composio.dev/toolkits/retently/framework/autogen)

## TL;DR

### How Atomic Agent connects to Retently
Atomic Agent connects to Composio's Tool Router over Streamable HTTP MCP. It discovers the tools needed for your request, and Composio handles account authentication.
Execution and account-connection tools follow Atomic Agent's configured approval policy. Review any approval prompt before allowing an action on your connected account.

## Connect Retently to Atomic Agent

### Connect Retently to Atomic Agent
- Sign up or sign in to the [Composio dashboard](https://dashboard.composio.dev/?cta_placement=atomic-agent-api-key). Copy your API key.
- In Atomic Agent, open the Integrations tab and select Composio. Select API key, press e, paste the key, and press Enter. The tools become available immediately, without a restart.
- Ask Atomic Agent to do something in Retently. It searches Composio for the right tool.
- On first use, open the sign-in link returned in the chat. Connect your Retently account, then return to Atomic Agent to continue.
### Headless setup
Add the following line to ~/.atomic-agent/.env, replacing YOUR_COMPOSIO_API_KEY with your key. Start Atomic Agent after saving the file.

```bash
COMPOSIO_API_KEY=YOUR_COMPOSIO_API_KEY
```

## What is the Retently MCP server, and what's possible with it?

The Retently MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Retently account. It provides structured and secure access to your customer feedback and survey data, so your agent can perform actions like analyzing feedback, managing customers, organizing survey results, and tagging feedback—completely on your behalf.
- Automated customer management: Effortlessly create, update, or delete customers in your Retently workspace, ensuring your CRM data stays up to date.
- Feedback analysis and retrieval: Retrieve recent feedback, pull detailed feedback entries, or get a list of all customer responses for easy sentiment tracking and reporting.
- Survey and campaign insights: Instantly fetch all your Retently campaigns or get the latest NPS score to stay on top of your customer satisfaction metrics.
- Feedback organization with tags and topics: Let your agent categorize and organize feedback by adding tags or topics, so you can quickly identify trends and areas for improvement.
- Advanced customer lookup: Quickly get detailed information about any customer by their unique ID, perfect for personalizing follow-ups or resolving support issues.

## Supported Tools

| Tool slug | Name | Description |
|---|---|---|
| `RETENTLY_ADD_FEEDBACK_TAGS` | Add Feedback Tags | Add tags to feedback items by providing feedback IDs and corresponding tags. |
| `RETENTLY_ADD_FEEDBACK_TOPICS` | Add Feedback Topics | Add topics to feedback items by providing feedback IDs and corresponding topics. |
| `RETENTLY_CREATE_OR_UPDATE_CUSTOMERS` | Create or Update Customers | Tool to create new customers or update existing ones by providing their details, including email, name, company, tags, and properties. Use this to manage your customer base in Retently. |
| `RETENTLY_DELETE_CUSTOMERS` | Delete Customers | Delete customers from the workspace by providing their unique IDs. |
| `RETENTLY_GET_CAMPAIGNS` | Get Campaigns | Tool to retrieve a list of campaigns associated with the account. Use when you need to get details about all campaigns. |
| `RETENTLY_GET_CUSTOMER_BY_ID` | Get Customer By ID | Tool to retrieve detailed information about a specific customer by their unique ID. Use when you need to get all the details of a customer. |
| `RETENTLY_GET_CUSTOMERS` | Get Customers | Retrieve a list of customers with optional parameters for pagination, sorting, and filtering by email or date range. |
| `RETENTLY_GET_FEEDBACK` | Get Feedback | Tool to retrieve feedback received from customers. Use when you need to get a list of feedback, with optional parameters for pagination and sorting. |
| `RETENTLY_GET_FEEDBACK_BY_ID` | Get Feedback by ID | Tool to retrieve detailed information about specific feedback by its unique ID. Use when you need to get the details of a single feedback entry. |
| `RETENTLY_GET_LATEST_SCORE` | Get Latest Score | Tool to retrieve the latest NPS score for the account. Use when you need to get the most up-to-date NPS score. |
| `RETENTLY_GET_OUTBOX` | Get Outbox | Retrieve the outbox of surveys that are scheduled to be sent. |
| `RETENTLY_GET_REPORTS` | Get Reports | Tool to retrieve reports related to NPS surveys, including scores and trends. Use when you need to get campaign performance data. |
| `RETENTLY_GET_TEMPLATES` | Get Templates | Tool to retrieve a list of survey templates available in the account. Use when you need to get the available survey templates. |
| `RETENTLY_SEND_TRANSACTIONAL_SURVEY` | Send Transactional Survey | Tool to send a transactional survey to customers. Use when you need to send a survey to a customer after a specific event, with an optional delay. |
| `RETENTLY_UNSUBSCRIBE_CUSTOMERS` | Unsubscribe Customers | Unsubscribe customers from receiving surveys by providing their email addresses. |

## Supported Triggers

None listed.

## Troubleshooting

### Why is my API key rejected?

Copy the key directly from the Composio dashboard. Atomic Agent requires ASCII characters because it sends the key in an HTTP header. Remove any extra characters introduced when copying.

### Why are Composio tools unavailable after saving a key?

Check that you use Atomic Agent v0.5.6 or later and that Composio is enabled in your configuration. A "composio": { "enabled": false } setting disables the integration while keeping the saved key on disk.

### Does Composio have a free plan?

The Hobby plan includes 100,000 tool calls per month. Composio-managed OAuth apps have a lower included allowance. See [Composio pricing](/pricing) for the current limits that apply to your connection.

## Complete Code

None listed.

## Conclusion

### Use Retently from Atomic Agent
With your account connected, ask Atomic Agent to work with Retently in natural language. You can connect more apps through the same Composio integration as you need them.
Visit the [Atomic Agent website](https://atomicagent.io/?cta_placement=atomic-agent-site) or inspect the [Atomic Agent source code](https://github.com/AtomicBot-ai/atomic-agent?cta_placement=atomic-agent-repo).

## How to build Retently MCP Agent with another framework

- [OpenAI Agents SDK](https://composio.dev/toolkits/retently/framework/open-ai-agents-sdk)
- [Claude Agent SDK](https://composio.dev/toolkits/retently/framework/claude-agents-sdk)
- [Claude Code](https://composio.dev/toolkits/retently/framework/claude-code)
- [Claude Cowork](https://composio.dev/toolkits/retently/framework/claude-cowork)
- [Codex](https://composio.dev/toolkits/retently/framework/codex)
- [OpenClaw](https://composio.dev/toolkits/retently/framework/openclaw)
- [Hermes](https://composio.dev/toolkits/retently/framework/hermes-agent)
- [Google ADK](https://composio.dev/toolkits/retently/framework/google-adk)
- [LangChain](https://composio.dev/toolkits/retently/framework/langchain)
- [Vercel AI SDK](https://composio.dev/toolkits/retently/framework/ai-sdk)
- [Mastra AI](https://composio.dev/toolkits/retently/framework/mastra-ai)
- [LlamaIndex](https://composio.dev/toolkits/retently/framework/llama-index)
- [CrewAI](https://composio.dev/toolkits/retently/framework/crew-ai)
- [Pydantic AI](https://composio.dev/toolkits/retently/framework/pydantic-ai)
- [AutoGen](https://composio.dev/toolkits/retently/framework/autogen)

## Related Toolkits

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- [Tavily](https://composio.dev/toolkits/tavily) - Tavily offers powerful search and data retrieval from documents, databases, and the web. It helps teams locate and filter information instantly, saving hours on research.
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- [Peopledatalabs](https://composio.dev/toolkits/peopledatalabs) - Peopledatalabs delivers B2B data enrichment and identity resolution APIs. Supercharge your apps with accurate, up-to-date business and contact data.
- [Snowflake](https://composio.dev/toolkits/snowflake) - Snowflake is a cloud data warehouse built for elastic scaling, secure data sharing, and fast SQL analytics across major clouds.
- [Posthog](https://composio.dev/toolkits/posthog) - PostHog is an open-source analytics platform for tracking user interactions and product metrics. It helps teams refine features, analyze funnels, and reduce churn with actionable insights.
- [Ahrefs MCP](https://composio.dev/toolkits/ahrefs_mcp) - Ahrefs MCP is Ahrefs' hosted MCP server for SEO data and insights. Use it to access backlinks, organic metrics, keyword research, and competitor analysis.
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- [Audioscrape MCP](https://composio.dev/toolkits/audioscrape_mcp) - Audioscrape MCP lets agents search and retrieve speaker-attributed audio, transcripts, entities, and citations from public and workspace content. Use it to surface searchable, speaker-labeled audio and rich metadata for research, meetings, and content discovery.
- [Baremetrics](https://composio.dev/toolkits/baremetrics) - Baremetrics is a subscription analytics platform for recurring-revenue businesses. It helps teams track MRR, churn, customers, and revenue trends in one place.
- [Bing Webmaster Tools](https://composio.dev/toolkits/bing_webmaster_tools) - Bing Webmaster Tools is Microsoft's search console for site performance, crawling, indexing, URL submission, and verified site management. It helps site owners understand Bing Search visibility and fix issues that affect organic traffic.
- [Bread & Butter](https://composio.dev/toolkits/bread_butter) - Bread & Butter is a lead-intelligence and identity platform for website visitor tracking, user profiles, attribution, authentication, and conversion workflows. It helps teams understand who is visiting, where leads come from, and how users convert.
- [Bright Data MCP](https://composio.dev/toolkits/brightdata_mcp) - Bright Data MCP is an AI-powered web scraping and data collection platform. Instantly access public web data in real time with advanced scraping tools.
- [Browseai](https://composio.dev/toolkits/browseai) - Browseai is a web automation and data extraction platform that turns any website into an API. It's perfect for monitoring websites and retrieving structured data without manual scraping.
- [BSC Designer](https://composio.dev/toolkits/bsc_designer) - BSC Designer is a strategy execution platform for balanced scorecards, KPIs, dashboards, and strategy maps. It helps teams turn goals into measurable performance plans they can track over time.
- [Chameleon](https://composio.dev/toolkits/chameleon) - Chameleon is a product adoption platform for building in-app experiences, managing customer data, and analyzing user engagement. It helps teams improve onboarding, feature discovery, and product adoption with targeted user experiences.
- [Chartly](https://composio.dev/toolkits/chartly) - Chartly renders Chart.js configurations as PNG or SVG images and creates permanent chart URLs for sharing and embedding. Share and embed charts easily with stable image URLs and downloadable vector graphics.

## Frequently Asked Questions

### What are the differences in Tool Router MCP and Retently MCP?

With a standalone Retently MCP server, the agents and LLMs can only access a fixed set of Retently tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Retently and many other apps based on the task at hand, all through a single MCP endpoint.

### Can I use Tool Router MCP with Atomic Agent?

Yes, you can. Atomic Agent fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Retently tools.

### Can I manage the permissions and scopes for Retently while using Tool Router?

Yes, absolutely. You can configure which Retently scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do.

### How safe is my data with Composio Tool Router?

All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Retently data and credentials are handled as safely as possible.

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