# Remote retrieval

```json
{
  "name": "Remote retrieval",
  "slug": "remote_retrieval",
  "url": "https://composio.dev/toolkits/remote_retrieval",
  "markdown_url": "https://composio.dev/toolkits/remote_retrieval.md",
  "logo_url": "https://logos.composio.dev/api/remote_retrieval",
  "categories": [
    "hr & recruiting"
  ],
  "is_composio_managed": false,
  "updated_at": "2026-05-12T10:23:41.560Z"
}
```

![Remote retrieval logo](https://logos.composio.dev/api/remote_retrieval)

## Description

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Remote retrieval MCP or direct API to schedule equipment returns, track device shipments, update return statuses, and send automated notifications through natural language.

## Summary

Remote retrieval is a logistics automation tool for managing laptop and monitor returns. It streamlines return tracking, saving time and hassle for IT and ops teams.

## Categories

- hr & recruiting

## Toolkit Details

- Tools: 7

## Images

- Logo: https://logos.composio.dev/api/remote_retrieval

## Authentication

- **Api Key**
  - Type: `api_key`
  - Description: Api Key authentication for Remote Retrieval.
  - Setup:
    - Configure Api Key credentials for Remote Retrieval.
    - Use the credentials when creating an auth config in Composio.

## Suggested Prompts

- Show all pending laptop return orders
- Get company info for Acme Corp
- Validate my Remote Retrieval API key
- List orders returned in the past week

## Supported Tools

| Tool slug | Name | Description |
|---|---|---|
| `REMOTE_RETRIEVAL_CREATE_ORDER` | Create Order | Tool to create IT asset retrieval orders for remote employees. Use when you need to schedule pickup of laptops, monitors, cell phones, or tablets from employees. Supports both return-to-company and recycle-with-data-destruction workflows. |
| `REMOTE_RETRIEVAL_GET_ALL_ORDERS` | Get All Orders | Tool to retrieve a paginated list of all orders. Use when you need to list orders with optional filters like status or dates. Call after authentication. |
| `REMOTE_RETRIEVAL_GET_COMPANY_DETAILS` | Get Company Details | Tool to retrieve detailed information for a company. Use after confirming a valid company_id. |
| `REMOTE_RETRIEVAL_GET_DEVICE_PRICES` | Get Device Prices | Tool to retrieve real-time pricing data for all supported devices. Use when you need current prices for Laptop, Monitor (17-23 inch), Monitor_27 (24-27 inch), Tablet, or Cell Phone. |
| `REMOTE_RETRIEVAL_GET_ORDER_DETAILS` | Get Order Details | Tool to retrieve specific order details by order ID. Use when you need detailed information about an order including employee info, company info, and shipment status (device_type, send_status, return_status). |
| `REMOTE_RETRIEVAL_LIST_PENDING_ORDERS` | List Pending Orders | Tool to retrieve list of all pending orders. Use when you need to check orders awaiting payment completion. Results are paginated up to 25 per page. |
| `REMOTE_RETRIEVAL_VALIDATE_USER` | RemoteRetrieval: Validate User | Tool to validate the provided API key. Use when you need to confirm the API key's validity. |

## Supported Triggers

None listed.

## Installation and MCP Setup

### Path 1: SDK Installation

#### Path 1, Step 1: Install Composio

Install the Composio SDK
```python
pip install composio_openai
```

```typescript
npm install @composio/openai
```

#### Path 1, Step 2: Initialize Composio and Create Tool Router Session

Import and initialize Composio client, then create a Tool Router session
```python
from openai import OpenAI
from composio import Composio
from composio_openai import OpenAIResponsesProvider

composio = Composio(provider=OpenAIResponsesProvider())
openai = OpenAI()
session = composio.create(user_id='your-user-id')
```

```typescript
import OpenAI from 'openai';
import { Composio } from '@composio/core';
import { OpenAIResponsesProvider } from '@composio/openai';

const composio = new Composio({
  provider: new OpenAIResponsesProvider(),
});
const openai = new OpenAI({});
const session = await composio.create('your-user-id');
```

#### Path 1, Step 3: Execute Remote retrieval Tools via Tool Router with Your Agent

Get tools from Tool Router session and execute Remote retrieval actions with your Agent
```python
tools = session.tools
response = openai.responses.create(
  model='gpt-4.1',
  tools=tools,
  input=[{
    'role': 'user',
    'content': 'List all pending laptop return orders from last week'
  }]
)
result = composio.provider.handle_tool_calls(
  response=response,
  user_id='your-user-id'
)
print(result)
```

```typescript
const tools = session.tools;
const response = await openai.responses.create({
  model: 'gpt-4.1',
  tools: tools,
  input: [{
    role: 'user',
    content: 'List all pending laptop return orders from last week'
  }],
});
const result = await composio.provider.handleToolCalls(
  'your-user-id',
  response.output
);
console.log(result);
```

### Path 2: MCP Server Setup

#### Path 2, Step 1: Install Composio

Install the Composio SDK and Claude Agent SDK
```python
pip install composio claude-agent-sdk
```

```typescript
npm install @composio/core ai @ai-sdk/openai @ai-sdk/mcp
```

#### Path 2, Step 2: Create Tool Router Session

Initialize the Composio client and create a Tool Router session
```python
from composio import Composio
from claude_agent_sdk import ClaudeSDKClient, ClaudeAgentOptions

composio = Composio(api_key='your-composio-api-key')
session = composio.create(user_id='your-user-id')
url = session.mcp.url
```

```typescript
import { Composio } from '@composio/core';

const composio = new Composio({ apiKey: 'your-api-key' });

console.log("Creating Tool Router session...");
const { mcp } = await composio.create('your-user-id');
console.log(`Tool Router session created: ${mcp.url}`);
```

#### Path 2, Step 3: Connect to AI Agent

Use the MCP server with your AI agent
```python
import asyncio

options = ClaudeAgentOptions(
    permission_mode='bypassPermissions',
    mcp_servers={
        'tool_router': {
            'type': 'http',
            'url': url,
            'headers': {
                'x-api-key': 'your-composio-api-key'
            }
        }
    },
    system_prompt='You are a helpful assistant with access to Remote retrieval tools.',
    max_turns=10
)

async def main():
    async with ClaudeSDKClient(options=options) as client:
        await client.query('List all open equipment return orders')
        async for message in client.receive_response():
            if hasattr(message, 'content'):
                for block in message.content:
                    if hasattr(block, 'text'):
                        print(block.text)

asyncio.run(main())
```

```typescript
import { openai } from '@ai-sdk/openai';
import { experimental_createMCPClient as createMCPClient } from '@ai-sdk/mcp';
import { generateText, stepCountIs } from 'ai';

const client = await createMCPClient({
  transport: {
    type: 'http',
    url: mcp.url,
    headers: { 'x-api-key': 'your-composio-api-key' }
  }
});

const tools = await client.tools();

const { text } = await generateText({
  model: openai('gpt-4o'),
  tools,
  messages: [{ role: 'user', content: 'List all open equipment return orders' }],
  stopWhen: stepCountIs( 5 )
});

console.log(`Agent: ${text}`);
```

## Why Use Composio?

### 1. AI Native Remote retrieval Integration

- Supports both Remote retrieval MCP and direct API based integrations
- Structured, LLM-friendly schemas for reliable tool execution
- Rich coverage for reading, writing, and querying your Remote retrieval data

### 2. Managed Auth

- Built-in OAuth handling with automatic token refresh and rotation
- Central place to manage, scope, and revoke Remote retrieval access
- Per user and per environment credentials instead of hard-coded keys

### 3. Agent Optimized Design

- Tools are tuned using real error and success rates to improve reliability over time
- Comprehensive execution logs so you always know what ran, when, and on whose behalf

### 4. Enterprise Grade Security

- Fine-grained RBAC so you control which agents and users can access Remote retrieval
- Scoped, least privilege access to Remote retrieval resources
- Full audit trail of agent actions to support review and compliance

## Use Remote retrieval with any AI Agent Framework

Choose a framework you want to connect Remote retrieval with:

- [OpenAI Agents SDK](https://composio.dev/toolkits/remote_retrieval/framework/open-ai-agents-sdk)
- [Claude Agent SDK](https://composio.dev/toolkits/remote_retrieval/framework/claude-agents-sdk)
- [Claude Code](https://composio.dev/toolkits/remote_retrieval/framework/claude-code)
- [Claude Cowork](https://composio.dev/toolkits/remote_retrieval/framework/claude-cowork)
- [Codex](https://composio.dev/toolkits/remote_retrieval/framework/codex)
- [OpenClaw](https://composio.dev/toolkits/remote_retrieval/framework/openclaw)
- [Hermes](https://composio.dev/toolkits/remote_retrieval/framework/hermes-agent)
- [Google ADK](https://composio.dev/toolkits/remote_retrieval/framework/google-adk)
- [LangChain](https://composio.dev/toolkits/remote_retrieval/framework/langchain)
- [Vercel AI SDK](https://composio.dev/toolkits/remote_retrieval/framework/ai-sdk)
- [Mastra AI](https://composio.dev/toolkits/remote_retrieval/framework/mastra-ai)
- [LlamaIndex](https://composio.dev/toolkits/remote_retrieval/framework/llama-index)
- [CrewAI](https://composio.dev/toolkits/remote_retrieval/framework/crew-ai)
- [Pydantic AI](https://composio.dev/toolkits/remote_retrieval/framework/pydantic-ai)
- [AutoGen](https://composio.dev/toolkits/remote_retrieval/framework/autogen)

## Related Toolkits

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## Frequently Asked Questions

### Do I need my own developer credentials to use Remote retrieval with Composio?

Yes, Remote retrieval requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

### Can I use multiple toolkits together?

Yes! Composio's Tool Router enables agents to use multiple toolkits. [Learn more](https://docs.composio.dev/tool-router/overview).

### Is Composio secure?

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. [Learn more](https://trust.composio.dev).

### What if the API changes?

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

---
[See all toolkits](https://composio.dev/toolkits) · [Composio docs](https://docs.composio.dev/llms.txt)