# Re amaze

```json
{
  "name": "Re amaze",
  "slug": "re_amaze",
  "url": "https://composio.dev/toolkits/re_amaze",
  "markdown_url": "https://composio.dev/toolkits/re_amaze.md",
  "logo_url": "https://logos.composio.dev/api/re_amaze",
  "categories": [
    "sales & customer support"
  ],
  "is_composio_managed": false,
  "updated_at": "2026-05-12T10:23:25.810Z"
}
```

![Re amaze logo](https://logos.composio.dev/api/re_amaze)

## Description

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Re amaze MCP or direct API to manage conversations, send replies, assign tickets, and automate support workflows through natural language.

## Summary

Re:amaze is a multi-channel customer support platform for live chat, email, and social messaging. Streamline customer conversations and automate workflows across all your support channels.

## Categories

- sales & customer support

## Toolkit Details

- Tools: 2

## Images

- Logo: https://logos.composio.dev/api/re_amaze

## Authentication

- **Api Key**
  - Type: `api_key`
  - Description: Api Key authentication for Re:amaze.
  - Setup:
    - Configure Api Key credentials for Re:amaze.
    - Use the credentials when creating an auth config in Composio.

## Suggested Prompts

- List all tags used in recent reports
- Show most popular response templates for support
- Analyze tag trends from last week's conversations
- Retrieve canned replies for order inquiries

## Supported Tools

| Tool slug | Name | Description |
|---|---|---|
| `RE_AMAZE_GET_REPORTS_TAGS` | Get report tags | Tool to retrieve a list of tags used in reports. Use when analyzing tag usage metrics across conversations. |
| `RE_AMAZE_GET_RESPONSE_TEMPLATES` | Get Response Templates | Tool to retrieve response templates for the brand. Use when you need canned responses to streamline replies. |

## Supported Triggers

None listed.

## Installation and MCP Setup

### Path 1: SDK Installation

#### Path 1, Step 1: Install Composio

Install the Composio SDK
```python
pip install composio_openai
```

```typescript
npm install @composio/openai
```

#### Path 1, Step 2: Initialize Composio and Create Tool Router Session

Import and initialize Composio client, then create a Tool Router session
```python
from openai import OpenAI
from composio import Composio
from composio_openai import OpenAIResponsesProvider

composio = Composio(provider=OpenAIResponsesProvider())
openai = OpenAI()
session = composio.create(user_id='your-user-id')
```

```typescript
import OpenAI from 'openai';
import { Composio } from '@composio/core';
import { OpenAIResponsesProvider } from '@composio/openai';

const composio = new Composio({
  provider: new OpenAIResponsesProvider(),
});
const openai = new OpenAI({});
const session = await composio.create('your-user-id');
```

#### Path 1, Step 3: Execute Re amaze Tools via Tool Router with Your Agent

Get tools from Tool Router session and execute Re amaze actions with your Agent
```python
tools = session.tools
response = openai.responses.create(
  model='gpt-4.1',
  tools=tools,
  input=[{
    'role': 'user',
    'content': 'Show me all report tags used in customer conversations this week'
  }]
)
result = composio.provider.handle_tool_calls(
  response=response,
  user_id='your-user-id'
)
print(result)
```

```typescript
const tools = session.tools;
const response = await openai.responses.create({
  model: 'gpt-4.1',
  tools: tools,
  input: [{
    role: 'user',
    content: 'Show me all report tags used in customer conversations this week'
  }],
});
const result = await composio.provider.handleToolCalls(
  'your-user-id',
  response.output
);
console.log(result);
```

### Path 2: MCP Server Setup

#### Path 2, Step 1: Install Composio

Install the Composio SDK and Claude Agent SDK
```python
pip install composio claude-agent-sdk
```

```typescript
npm install @composio/core ai @ai-sdk/openai @ai-sdk/mcp
```

#### Path 2, Step 2: Create Tool Router Session

Initialize the Composio client and create a Tool Router session
```python
from composio import Composio
from claude_agent_sdk import ClaudeSDKClient, ClaudeAgentOptions

composio = Composio(api_key='your-composio-api-key')
session = composio.create(user_id='your-user-id')
url = session.mcp.url
```

```typescript
import { Composio } from '@composio/core';

const composio = new Composio({ apiKey: 'your-api-key' });

console.log("Creating Tool Router session...");
const { mcp } = await composio.create('your-user-id');
console.log(`Tool Router session created: ${mcp.url}`);
```

#### Path 2, Step 3: Connect to AI Agent

Use the MCP server with your AI agent
```python
import asyncio

options = ClaudeAgentOptions(
    permission_mode='bypassPermissions',
    mcp_servers={
        'tool_router': {
            'type': 'http',
            'url': url,
            'headers': {
                'x-api-key': 'your-composio-api-key'
            }
        }
    },
    system_prompt='You are a helpful assistant with access to Re amaze tools.',
    max_turns=10
)

async def main():
    async with ClaudeSDKClient(options=options) as client:
        await client.query('List all response templates for the support brand')
        async for message in client.receive_response():
            if hasattr(message, 'content'):
                for block in message.content:
                    if hasattr(block, 'text'):
                        print(block.text)

asyncio.run(main())
```

```typescript
import { openai } from '@ai-sdk/openai';
import { experimental_createMCPClient as createMCPClient } from '@ai-sdk/mcp';
import { generateText, stepCountIs } from 'ai';

const client = await createMCPClient({
  transport: {
    type: 'http',
    url: mcp.url,
    headers: { 'x-api-key': 'your-composio-api-key' }
  }
});

const tools = await client.tools();

const { text } = await generateText({
  model: openai('gpt-4o'),
  tools,
  messages: [{ role: 'user', content: 'List all response templates for the support brand' }],
  stopWhen: stepCountIs( 5 )
});

console.log(`Agent: ${text}`);
```

## Why Use Composio?

### 1. AI Native Re amaze Integration

- Supports both Re amaze MCP and direct API based integrations
- Structured, LLM-friendly schemas for reliable tool execution
- Rich coverage for reading, writing, and querying your Re amaze data

### 2. Managed Auth

- Built-in OAuth handling with automatic token refresh and rotation
- Central place to manage, scope, and revoke Re amaze access
- Per user and per environment credentials instead of hard-coded keys

### 3. Agent Optimized Design

- Tools are tuned using real error and success rates to improve reliability over time
- Comprehensive execution logs so you always know what ran, when, and on whose behalf

### 4. Enterprise Grade Security

- Fine-grained RBAC so you control which agents and users can access Re amaze
- Scoped, least privilege access to Re amaze resources
- Full audit trail of agent actions to support review and compliance

## Use Re amaze with any AI Agent Framework

Choose a framework you want to connect Re amaze with:

- [OpenAI Agents SDK](https://composio.dev/toolkits/re_amaze/framework/open-ai-agents-sdk)
- [Claude Agent SDK](https://composio.dev/toolkits/re_amaze/framework/claude-agents-sdk)
- [Claude Code](https://composio.dev/toolkits/re_amaze/framework/claude-code)
- [Claude Cowork](https://composio.dev/toolkits/re_amaze/framework/claude-cowork)
- [Codex](https://composio.dev/toolkits/re_amaze/framework/codex)
- [OpenClaw](https://composio.dev/toolkits/re_amaze/framework/openclaw)
- [Hermes](https://composio.dev/toolkits/re_amaze/framework/hermes-agent)
- [Google ADK](https://composio.dev/toolkits/re_amaze/framework/google-adk)
- [LangChain](https://composio.dev/toolkits/re_amaze/framework/langchain)
- [Vercel AI SDK](https://composio.dev/toolkits/re_amaze/framework/ai-sdk)
- [Mastra AI](https://composio.dev/toolkits/re_amaze/framework/mastra-ai)
- [LlamaIndex](https://composio.dev/toolkits/re_amaze/framework/llama-index)
- [CrewAI](https://composio.dev/toolkits/re_amaze/framework/crew-ai)
- [Pydantic AI](https://composio.dev/toolkits/re_amaze/framework/pydantic-ai)
- [AutoGen](https://composio.dev/toolkits/re_amaze/framework/autogen)

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## Frequently Asked Questions

### Do I need my own developer credentials to use Re amaze with Composio?

Yes, Re amaze requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

### Can I use multiple toolkits together?

Yes! Composio's Tool Router enables agents to use multiple toolkits. [Learn more](https://docs.composio.dev/tool-router/overview).

### Is Composio secure?

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. [Learn more](https://trust.composio.dev).

### What if the API changes?

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

---
[See all toolkits](https://composio.dev/toolkits) · [Composio docs](https://docs.composio.dev/llms.txt)