# How to connect Productlane to Claude Cowork ```json { "title": "How to connect Productlane to Claude Cowork", "toolkit": "Productlane", "toolkit_slug": "productlane", "framework": "Claude Cowork", "framework_slug": "claude-cowork", "url": "https://composio.dev/toolkits/productlane/framework/claude-cowork", "markdown_url": "https://composio.dev/toolkits/productlane/framework/claude-cowork.md", "updated_at": "2026-05-12T10:22:53.644Z" } ``` ## Introduction Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks. This guide walks you through the easiest and most secure way to connect your Productlane account to Cowork via Composio Connect, enabling it to open Productlane widget for user feedback, display specific docs article in widget, register listener for widget submit events, and more such actions on your behalf without compromising your account security. ## Also integrate Productlane with - [OpenAI Agents SDK](https://composio.dev/toolkits/productlane/framework/open-ai-agents-sdk) - [Claude Agent SDK](https://composio.dev/toolkits/productlane/framework/claude-agents-sdk) - [Claude Code](https://composio.dev/toolkits/productlane/framework/claude-code) - [Codex](https://composio.dev/toolkits/productlane/framework/codex) - [OpenClaw](https://composio.dev/toolkits/productlane/framework/openclaw) - [Hermes](https://composio.dev/toolkits/productlane/framework/hermes-agent) - [CLI](https://composio.dev/toolkits/productlane/framework/cli) - [Google ADK](https://composio.dev/toolkits/productlane/framework/google-adk) - [LangChain](https://composio.dev/toolkits/productlane/framework/langchain) - [Vercel AI SDK](https://composio.dev/toolkits/productlane/framework/ai-sdk) - [Mastra AI](https://composio.dev/toolkits/productlane/framework/mastra-ai) - [LlamaIndex](https://composio.dev/toolkits/productlane/framework/llama-index) - [CrewAI](https://composio.dev/toolkits/productlane/framework/crew-ai) ## Connect Productlane to Claude Cowork ### Connecting Productlane to Claude Cowork 1. Open Customize In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top. 2. Add the Composio MCP server Click Add custom connector and paste in the Composio MCP server URL: ```bash https://connect.composio.dev/mcp ``` ## What is Claude Cowork? Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools. With Composio Connect, Cowork can securely access apps like Productlane through MCP without you sharing account credentials directly with the agent. ## What is the Productlane MCP server, and what's possible with it? The Productlane MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Productlane account. It provides structured and secure access to your customer feedback and support workflows, so your agent can programmatically control the Productlane widget, surface documentation, listen for widget events, and manage user interaction—all on your behalf. - Dynamic widget control: Let your agent open, close, enable, disable, or toggle the Productlane widget in response to customer or team actions. - Contextual docs surfacing: Automatically display specific Productlane documentation articles within the widget to assist users at the right moment. - Event-driven automation: Register or remove event listeners so your agent can react to widget events like open, close, submit, or widget load—enabling smart, real-time workflows. - Seamless widget experience: Programmatically manage the widget's state across your app to ensure users always get the right support touchpoint. - Custom interaction flows: Use the widget's event system to trigger your own logic or follow-ups based on how users interact with Productlane support. ## Supported Tools | Tool slug | Name | Description | |---|---|---| | `PRODUCTLANE_CREATE_CHANGELOG` | Create Changelog Entry | Tool to create a new changelog entry in Productlane. Use when you need to document product updates, new features, or bug fixes. The content supports markdown format including headings, bulleted lists, and other markdown features. | | `PRODUCTLANE_CREATE_COMPANY` | Create Company | Tool to create a new company in Productlane. Use when you need to add a company record with optional domain-based contact auto-linking. Authentication required via Bearer token. | | `PRODUCTLANE_CREATE_CONTACT` | Create Contact | Tool to create a new contact in your Productlane workspace with optional company linking. Use when adding new contacts to track customer interactions and feedback. | | `PRODUCTLANE_CREATE_FEEDBACK` | Create Feedback | Tool to create new feedback in Productlane. Use when submitting user feedback, feature requests, or bug reports through the API. This is equivalent to adding feedback through the Productlane widget or portal. Requires email, feedback text, and pain level. | | `PRODUCTLANE_CREATE_INSIGHT` | Create Insight | Tool to create a new insight/thread in Productlane workspace. Use when you need to capture customer feedback, feature requests, or bug reports. | | `PRODUCTLANE_CREATE_THREAD` | Create Thread | Tool to create a new thread in Productlane. Use when you need to create feedback, feature requests, or bug reports from users. | | `PRODUCTLANE_CREATE_UPVOTE` | Create Upvote | Tool to create an upvote for a project or issue. Use when you need to record user support for a project or issue. Either projectId or issueId must be provided. | | `PRODUCTLANE_DELETE_COMPANY` | Delete Company | Tool to delete a company by its unique ID. Use when you need to permanently remove a company and all associated data from Productlane. | | `PRODUCTLANE_DELETE_CONTACT` | Delete Contact | Tool to delete a contact by ID. Use when you need to permanently remove a contact from Productlane. Authentication is required and you can only delete your own contacts. | | `PRODUCTLANE_DELETE_UPVOTE` | Delete Upvote | Tool to delete an upvote by its unique ID. Use when removing a previously cast upvote on an issue or project. | | `PRODUCTLANE_ENABLE_WIDGET` | Enable Productlane Widget | Tool to enable the Productlane widget. Use after confirming the widget is currently disabled. | | `PRODUCTLANE_GET_CHANGELOG` | Get Changelog | Tool to retrieve a published changelog by ID from Productlane. Use when you need to fetch details about a specific changelog entry. No authorization is required for published changelogs. | | `PRODUCTLANE_GET_COMPANY` | Get Company by ID | Tool to retrieve a company by its unique ID. Use when you need detailed information about a specific company including its metadata, integrations, and associated data. | | `PRODUCTLANE_GET_CONTACT` | Get Contact | Tool to retrieve a contact by ID or email from Productlane. Use when you need to fetch details about a specific contact in your workspace. Authentication is required and you can only access contacts that belong to your workspace. | | `PRODUCTLANE_GET_HELP_CENTER_ARTICLE` | Get Help Center Article | Tool to retrieve a help center article by its ID. Use when you need to fetch details, content, and metadata for a specific help center article. | | `PRODUCTLANE_GET_INSIGHT` | Get Insight | Tool to retrieve an insight/thread by its ID. Use when you need to fetch details about a specific piece of feedback or customer insight. | | `PRODUCTLANE_GET_ISSUE` | Get Issue by ID | Tool to retrieve a specific issue by its ID from a workspace. Use when you need to fetch detailed information about an issue including its title, description, status, priority, and metadata. | | `PRODUCTLANE_GET_LINEAR_OPTIONS` | Get Linear Customer Options | Tool to retrieve available Linear customer statuses and tiers for your workspace. Use when you need to know the valid Linear options before creating or updating companies. Returns null for both statuses and tiers if Linear is not connected. | | `PRODUCTLANE_GET_PROJECT` | Get Project | Tool to retrieve a project by its ID from a workspace. Use when you need to fetch details about a specific project including its name, description, progress, and associated metadata. | | `PRODUCTLANE_GET_WORKSPACE` | Get Workspace | Tool to fetch workspace details by ID. Use when you need to retrieve workspace configuration, branding, or latest changelog information. | | `PRODUCTLANE_INVITE_USER` | Invite User to Workspace | Tool to invite a new user to your Productlane workspace. An invitation email with a join link will be sent to the user. Only admins can invite users. | | `PRODUCTLANE_LIST_CHANGELOGS` | List Changelogs | Tool to list all published changelogs for a workspace by ID. Use when you need to retrieve changelog entries for a specific Productlane workspace. | | `PRODUCTLANE_LIST_COMPANIES` | List Companies | Tool to list all companies in Productlane. Use 'take' and 'skip' parameters to paginate through results. Supports filtering by domain or name. | | `PRODUCTLANE_LIST_CONTACTS` | List contacts | Tool to retrieve all contacts for your workspace. Use when you need to list contacts with optional pagination support. | | `PRODUCTLANE_LIST_HELP_CENTER_ARTICLES` | List Help Center Articles | Tool to list all help center articles for a specific workspace. Use when you need to retrieve documentation or support articles from a workspace's help center. | | `PRODUCTLANE_LIST_INSIGHTS` | List Insights | Tool to list all threads/insights for your workspace with optional filtering. Use when you need to retrieve insights filtered by state, issue, or project, with support for pagination via 'take' and 'skip' parameters. | | `PRODUCTLANE_LIST_ISSUES` | List Productlane Issues | Tool to retrieve all issues from a Productlane workspace. Use when you need to fetch issues from a workspace that has their portal/roadmap published. | | `PRODUCTLANE_LIST_MEMBERS` | List Workspace Members | Tool to retrieve all members of your workspace with their roles and user information. Returns memberships sorted by role (admins first). | | `PRODUCTLANE_LIST_PROJECTS` | List Projects | Tool to retrieve all projects within a workspace. Use when you need to list available projects from a published Productlane workspace portal or roadmap. | | `PRODUCTLANE_UPDATE_COMPANY` | Update Company | Tool to update an existing company record in Productlane by its unique identifier. Use when you need to modify company details such as name, domains, revenue, size, status, tier, or external IDs. All fields except the company ID are optional. | | `PRODUCTLANE_UPDATE_CONTACT` | Update Contact | Tool to update an existing contact in Productlane. Use when you need to modify contact details such as name, email, or company associations. Users can only update their own contacts. | | `PRODUCTLANE_UPDATE_INSIGHT` | Update Insight | Tool to update an existing insight (thread) by ID. Use when you need to modify insight properties such as title, state, pain level, or associations with projects, companies, or contacts. | | `PRODUCTLANE_WIDGET_CLOSE` | Close Productlane Widget | Tool to close the Productlane widget. Use when you need to hide the widget after completing an interaction. | | `PRODUCTLANE_WIDGET_DISABLE` | Disable Productlane Widget | Tool to disable the Productlane widget across the entire page. Use when needing to turn off the widget programmatically. | | `PRODUCTLANE_WIDGET_OFF_EVENT` | Widget off event | Tool to remove a previously registered widget event listener. Use after widget setup to deregister callbacks. | | `PRODUCTLANE_WIDGET_ON_EVENT` | Register Widget Event Listener | Tool to register a listener for Productlane widget events. Use after widget initialization to run custom logic on 'open', 'close', 'submit', or 'widgetLoaded' events. | | `PRODUCTLANE_WIDGET_OPEN` | Open Productlane Widget | Tool to generate a JavaScript snippet that opens the Productlane widget. Use when you need to programmatically display the widget on your front-end after page load. | | `PRODUCTLANE_WIDGET_OPEN_DOCS` | Open Productlane Docs Article in Widget | Tool to open a specific docs article in the Productlane widget. Use after widget initialization and load. | | `PRODUCTLANE_WIDGET_TOGGLE` | Toggle Productlane Widget | Tool to toggle the Productlane widget between open and closed states. Use after widget initialization. | ## Supported Triggers None listed. ## Creating MCP Server - Stand-alone vs Composio SDK The Productlane MCP server connects Claude Cowork to your Productlane account through Composio. Once connected, Cowork can use the available Productlane tools and triggers to complete tasks on your behalf. ## Complete Code None listed. ## How to build Productlane MCP Agent with another framework - [OpenAI Agents SDK](https://composio.dev/toolkits/productlane/framework/open-ai-agents-sdk) - [Claude Agent SDK](https://composio.dev/toolkits/productlane/framework/claude-agents-sdk) - [Claude Code](https://composio.dev/toolkits/productlane/framework/claude-code) - [Codex](https://composio.dev/toolkits/productlane/framework/codex) - [OpenClaw](https://composio.dev/toolkits/productlane/framework/openclaw) - [Hermes](https://composio.dev/toolkits/productlane/framework/hermes-agent) - [CLI](https://composio.dev/toolkits/productlane/framework/cli) - [Google ADK](https://composio.dev/toolkits/productlane/framework/google-adk) - [LangChain](https://composio.dev/toolkits/productlane/framework/langchain) - [Vercel AI SDK](https://composio.dev/toolkits/productlane/framework/ai-sdk) - [Mastra AI](https://composio.dev/toolkits/productlane/framework/mastra-ai) - [LlamaIndex](https://composio.dev/toolkits/productlane/framework/llama-index) - [CrewAI](https://composio.dev/toolkits/productlane/framework/crew-ai) ## Related Toolkits - [Aeroleads](https://composio.dev/toolkits/aeroleads) - Aeroleads is a B2B lead generation platform for finding business emails and phone numbers. 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It helps businesses boost their reputation by streamlining how they collect and manage customer feedback. ## Frequently Asked Questions ### What are the differences in Tool Router MCP and Productlane MCP? With a standalone Productlane MCP server, the agents and LLMs can only access a fixed set of Productlane tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Productlane and many other apps based on the task at hand, all through a single MCP endpoint. ### Can I use Tool Router MCP with Claude Cowork? Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Productlane tools. ### Can I manage the permissions and scopes for Productlane while using Tool Router? Yes, absolutely. You can configure which Productlane scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do. ### How safe is my data with Composio Tool Router? All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Productlane data and credentials are handled as safely as possible. --- [See all toolkits](https://composio.dev/toolkits) · [Composio docs](https://docs.composio.dev/llms.txt)