# Kommunicate

```json
{
  "name": "Kommunicate",
  "slug": "kommunicate",
  "url": "https://composio.dev/toolkits/kommunicate",
  "markdown_url": "https://composio.dev/toolkits/kommunicate.md",
  "logo_url": "https://logos.composio.dev/api/kommunicate",
  "categories": [
    "sales & customer support"
  ],
  "is_composio_managed": false,
  "updated_at": "2026-08-28T05:37:59.485Z"
}
```

![Kommunicate logo](https://logos.composio.dev/api/kommunicate)

## Description

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Kommunicate MCP or direct API to manage conversations, send messages, assign agents, and export transcripts through natural language.

## Summary

Kommunicate is a customer support platform for managing conversations, users, messages, and agent assignments.
It helps teams unify human and AI support workflows to resolve customer issues faster.

## Categories

- sales & customer support

## Toolkit Details

- Tools: 6

## Images

- Logo: https://logos.composio.dev/api/kommunicate

## Authentication

- **Api Key**
  - Type: `api_key`
  - Description: Api Key authentication for Kommunicate.
  - Setup:
    - Configure Api Key credentials for Kommunicate.
    - Use the credentials when creating an auth config in Composio.

## Suggested Prompts

- Summarize latest customer conversations and issues
- Assign unresolved tickets to level-two agents
- Create canned replies for frequent queries

## Supported Tools

| Tool slug | Name | Description |
|---|---|---|
| `KOMMUNICATE_CHANGE_CONVERSATION_ASSIGNEE` | Change Conversation Assignee | Assign one Kommunicate conversation to a human agent, changing live routing. By default, this sends a user-visible notification that cannot be undone; it can also remove all AI agents when take_over_from_bot=true. |
| `KOMMUNICATE_CHANGE_CONVERSATION_STATUS` | Change Conversation Status | Change one Kommunicate conversation to open, closed, or spam. By default, this also sends a user-visible notification message, which cannot be undone; set send_notification=false to suppress it. |
| `KOMMUNICATE_CREATE_CONVERSATION` | Create Conversation | Create a persistent Kommunicate conversation with the specified members. This can create missing users, add account-default bots or assignees, and cannot be undone through this toolkit; provider business errors are treated as failures even when returned with HTTP 2xx. |
| `KOMMUNICATE_GET_USER_DETAILS` | Get User Details | Return details for one or more specified Kommunicate user IDs. Requires a non-empty user list and fails on provider business errors even when the HTTP response is successful. |
| `KOMMUNICATE_SEND_MESSAGE` | Send Message | Immediately send one plain-text message to a Kommunicate conversation as a specified user. This is a user-visible, irreversible side effect. Rich messages and attachments are not supported. |
| `KOMMUNICATE_UPDATE_USER_DETAILS` | Update User Details | Update selected profile fields for one explicitly identified non-agent Kommunicate user. This mutates persistent user data and fails on provider business errors even when the HTTP response is successful. |

## Supported Triggers

None listed.

## Installation and MCP Setup

### Path 1: SDK Installation

#### Path 1, Step 1: Install Composio

Install the Composio SDK
```python
pip install composio_openai
```

```typescript
npm install @composio/openai
```

#### Path 1, Step 2: Initialize Composio and Create Tool Router Session

Import and initialize Composio client, then create a Tool Router session
```python
from openai import OpenAI
from composio import Composio
from composio_openai import OpenAIResponsesProvider

composio = Composio(provider=OpenAIResponsesProvider())
openai = OpenAI()
session = composio.create(user_id='your-user-id')
```

```typescript
import OpenAI from 'openai';
import { Composio } from '@composio/core';
import { OpenAIResponsesProvider } from '@composio/openai';

const composio = new Composio({
  provider: new OpenAIResponsesProvider(),
});
const openai = new OpenAI({});
const session = await composio.create('your-user-id');
```

#### Path 1, Step 3: Execute Kommunicate Tools via Tool Router with Your Agent

Get tools from Tool Router session and execute Kommunicate actions with your Agent
```python
tools = session.tools
response = openai.responses.create(
  model='gpt-4.1',
  tools=tools,
  input=[{
    'role': 'user',
    'content': 'YOUR_SPECIFIC_PROMPT_HERE'
  }]
)
result = composio.provider.handle_tool_calls(
  response=response,
  user_id='your-user-id'
)
print(result)
```

```typescript
const tools = session.tools;
const response = await openai.responses.create({
  model: 'gpt-4.1',
  tools: tools,
  input: [{
    role: 'user',
    content: 'YOUR_SPECIFIC_PROMPT_HERE'
  }],
});
const result = await composio.provider.handleToolCalls(
  'your-user-id',
  response.output
);
console.log(result);
```

### Path 2: MCP Server Setup

#### Path 2, Step 1: Install Composio

Install the Composio SDK for Python or TypeScript
```python
pip install composio claude-agent-sdk
```

```typescript
npm install @composio/core ai @ai-sdk/openai @ai-sdk/mcp
```

#### Path 2, Step 2: Initialize Client and Create Tool Router Session

Import and initialize the Composio client, then create a Tool Router session for Kommunicate
```python
from composio import Composio
from claude_agent_sdk import ClaudeSDKClient, ClaudeAgentOptions

composio = Composio(api_key='your-composio-api-key')
session = composio.create(user_id='your-user-id')
url = session.mcp.url
```

```typescript
import { Composio } from '@composio/core';

const composio = new Composio({ apiKey: 'your-api-key' });
const session = await composio.create('your-user-id');
console.log(`Tool Router session created: ${session.mcp.url}`);
```

#### Path 2, Step 3: Connect to AI Agent

Use the MCP server with your AI agent (Anthropic Claude or Mastra)
```python
import asyncio

options = ClaudeAgentOptions(
    permission_mode='bypassPermissions',
    mcp_servers={
        'tool_router': {
            'type': 'http',
            'url': url,
            'headers': {
                'x-api-key': 'your-composio-api-key'
            }
        }
    },
    system_prompt='You are a helpful assistant with access to Kommunicate tools.',
    max_turns=10
)

async def main():
    async with ClaudeSDKClient(options=options) as client:
        await client.query('YOUR_SPECIFIC_PROMPT_HERE')
        async for message in client.receive_response():
            if hasattr(message, 'content'):
                for block in message.content:
                    if hasattr(block, 'text'):
                        print(block.text)

asyncio.run(main())
```

```typescript
import { openai } from '@ai-sdk/openai';
import { experimental_createMCPClient as createMCPClient } from '@ai-sdk/mcp';
import { generateText } from 'ai';

const client = await createMCPClient({
  transport: {
    type: 'http',
    url: session.mcp.url,
    headers: {
      'x-api-key': 'your-composio-api-key',
    },
  },
});

const tools = await client.tools();
const { text } = await generateText({
  model: openai('gpt-4o'),
  tools,
  messages: [{
    role: 'user',
    content: 'YOUR_SPECIFIC_PROMPT_HERE'
  }],
  maxSteps: 5,
});

console.log(`Agent: ${text}`);
```

## Why Use Composio?

### 1. AI Native Kommunicate Integration

- Supports both Kommunicate MCP and direct API based integrations
- Structured, LLM-friendly schemas for reliable tool execution
- Rich coverage for reading, writing, and querying your Kommunicate data

### 2. Managed Auth

- Built-in OAuth handling with automatic token refresh and rotation
- Central place to manage, scope, and revoke Kommunicate access
- Per user and per environment credentials instead of hard-coded keys

### 3. Agent Optimized Design

- Tools are tuned using real error and success rates to improve reliability over time
- Comprehensive execution logs so you always know what ran, when, and on whose behalf

### 4. Enterprise Grade Security

- Fine-grained RBAC so you control which agents and users can access Kommunicate
- Scoped, least privilege access to Kommunicate resources
- Full audit trail of agent actions to support review and compliance

## Use Kommunicate with any AI Agent Framework

Choose a framework you want to connect Kommunicate with:

- [ChatGPT Work](https://composio.dev/toolkits/kommunicate/framework/chatgpt)
- [Claude Cowork](https://composio.dev/toolkits/kommunicate/framework/claude-cowork)
- [Hermes](https://composio.dev/toolkits/kommunicate/framework/hermes-agent)

## Related Toolkits

- [Aeroleads](https://composio.dev/toolkits/aeroleads) - Aeroleads is a B2B lead generation platform for finding business emails and phone numbers. Grow your sales pipeline faster with powerful prospecting tools.
- [Autobound](https://composio.dev/toolkits/autobound) - Autobound is an AI-powered sales engagement platform that crafts hyper-personalized outreach and insights. It helps sales teams boost response rates and close more deals through tailored content and recommendations.
- [Better proposals](https://composio.dev/toolkits/better_proposals) - Better Proposals is a web-based tool for crafting and sending professional proposals. It helps teams impress clients and close deals faster with slick, easy-to-use templates.
- [Bidsketch](https://composio.dev/toolkits/bidsketch) - Bidsketch is a proposal software that helps businesses create professional proposals quickly and efficiently. It streamlines the proposal process, saving time while boosting client win rates.
- [Bolna](https://composio.dev/toolkits/bolna) - Bolna is an AI platform for building conversational voice agents. It helps businesses automate support and streamline interactions through natural, voice-powered conversations.
- [Botdog](https://composio.dev/toolkits/botdog) - Botdog is a LinkedIn outreach platform for managing campaigns, leads, messages, analytics, and sending accounts. It helps sales teams run outbound workflows and track performance from one place.
- [BotPenguin](https://composio.dev/toolkits/botpenguin) - BotPenguin is an AI chatbot platform for customer messaging, contacts, and conversations. It helps teams manage bot-led support and lead engagement across channels.
- [Botsonic](https://composio.dev/toolkits/botsonic) - Botsonic is a no-code AI chatbot builder for easily creating and deploying chatbots to your website. It empowers businesses to offer conversational experiences without writing code.
- [Botstar](https://composio.dev/toolkits/botstar) - BotStar is a comprehensive chatbot platform for designing, developing, and training chatbots visually on Messenger and websites. It helps businesses automate conversations and customer interactions without coding.
- [Callerapi](https://composio.dev/toolkits/callerapi) - CallerAPI is a white-label caller identification platform for branded caller ID and fraud prevention. It helps businesses boost customer trust while stopping spam, fraud, and robocalls.
- [Callingly](https://composio.dev/toolkits/callingly) - Callingly is a lead response management platform that automates immediate call and text follow-ups with new leads. It helps sales teams boost response speed and close more deals by connecting seamlessly with CRMs and lead sources.
- [Callpage](https://composio.dev/toolkits/callpage) - Callpage is a lead capture platform that lets businesses instantly connect with website visitors via callback. It boosts lead generation and increases your sales conversion rates.
- [Charla](https://composio.dev/toolkits/charla) - Charla is a live chat and AI customer-support platform for property teams. It helps manage guest conversations, property contacts, and support knowledge.
- [Chatforma](https://composio.dev/toolkits/chatforma) - Chatforma is a chatbot automation platform for building and managing bots. It helps teams run dialogs, segments, broadcasts, forms, and user updates from one place.
- [Clearout](https://composio.dev/toolkits/clearout) - Clearout is an AI-powered service for verifying, finding, and enriching email addresses. It boosts deliverability and helps you discover high-quality leads effortlessly.
- [Clientary](https://composio.dev/toolkits/clientary) - Clientary is a platform for managing clients, invoices, projects, proposals, and more. It streamlines client work and saves you serious admin time.
- [Convolo ai](https://composio.dev/toolkits/convolo_ai) - Convolo ai is an AI-powered communications platform for sales teams. It accelerates lead response and improves conversion rates by automating calls and integrating workflows.
- [Crisp](https://composio.dev/toolkits/crisp) - Crisp is a customer messaging platform for live chat, contacts, helpdesk, and campaigns. It helps support teams manage customer conversations from one shared workspace.
- [Delighted](https://composio.dev/toolkits/delighted) - Delighted is a customer feedback platform based on the Net Promoter System®. It helps you quickly gather, track, and act on customer sentiment.
- [Docsbot ai](https://composio.dev/toolkits/docsbot_ai) - Docsbot ai is a platform that lets you build custom AI chatbots trained on your documentation. It automates customer support and content generation, saving time and improving response quality.

## Frequently Asked Questions

### Do I need my own developer credentials to use Kommunicate with Composio?

Yes, Kommunicate requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

### Can I use multiple toolkits together?

Yes! Composio's Tool Router enables agents to use multiple toolkits. [Learn more](https://docs.composio.dev/tool-router/overview).

### Is Composio secure?

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. [Learn more](https://trust.composio.dev).

### What if the API changes?

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

---
[See all toolkits](https://composio.dev/toolkits) · [Composio docs](https://docs.composio.dev/llms.txt)