# How to connect Gorgias to Claude Cowork ```json { "title": "How to connect Gorgias to Claude Cowork", "toolkit": "Gorgias", "toolkit_slug": "gorgias", "framework": "Claude Cowork", "framework_slug": "claude-cowork", "url": "https://composio.dev/toolkits/gorgias/framework/claude-cowork", "markdown_url": "https://composio.dev/toolkits/gorgias/framework/claude-cowork.md", "updated_at": "2026-05-12T10:14:12.993Z" } ``` ## Introduction Cowork is Anthropic's AI agent for knowledge work. Think of it as Claude Code for everything else. It works autonomously with your computer, local files, and applications to accomplish complex tasks. This guide walks you through the easiest and most secure way to connect your Gorgias account to Cowork via Composio Connect, enabling it to create a new support ticket for a customer, add urgent tag to today's open tickets, delete a team that's no longer active, and more such actions on your behalf without compromising your account security. ## Also integrate Gorgias with - [OpenAI Agents SDK](https://composio.dev/toolkits/gorgias/framework/open-ai-agents-sdk) - [Claude Agent SDK](https://composio.dev/toolkits/gorgias/framework/claude-agents-sdk) - [Claude Code](https://composio.dev/toolkits/gorgias/framework/claude-code) - [Codex](https://composio.dev/toolkits/gorgias/framework/codex) - [OpenClaw](https://composio.dev/toolkits/gorgias/framework/openclaw) - [Hermes](https://composio.dev/toolkits/gorgias/framework/hermes-agent) - [CLI](https://composio.dev/toolkits/gorgias/framework/cli) - [Google ADK](https://composio.dev/toolkits/gorgias/framework/google-adk) - [LangChain](https://composio.dev/toolkits/gorgias/framework/langchain) - [Vercel AI SDK](https://composio.dev/toolkits/gorgias/framework/ai-sdk) - [Mastra AI](https://composio.dev/toolkits/gorgias/framework/mastra-ai) - [LlamaIndex](https://composio.dev/toolkits/gorgias/framework/llama-index) - [CrewAI](https://composio.dev/toolkits/gorgias/framework/crew-ai) ## Connect Gorgias to Claude Cowork ### Connecting Gorgias to Claude Cowork 1. Open Customize In Claude Desktop, click Customize in the left sidebar, then select Connectors and click the + icon at the top. 2. Add the Composio MCP server Click Add custom connector and paste in the Composio MCP server URL: ```bash https://connect.composio.dev/mcp ``` ## What is Claude Cowork? Claude Cowork is Anthropic's agent for general knowledge work. It can use your computer, files, and connected applications to complete longer-running tasks across your work tools. With Composio Connect, Cowork can securely access apps like Gorgias through MCP without you sharing account credentials directly with the agent. ## What is the Gorgias MCP server, and what's possible with it? The Gorgias MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Gorgias account. It provides structured and secure access to your helpdesk workspace, so your agent can perform actions like managing tickets, creating customers, tagging conversations, and organizing support teams on your behalf. - Automated ticket management: Instantly create, update, or delete support tickets to streamline customer interactions and resolve issues faster. - Customer profile control: Add new customers, update their details, or remove outdated accounts directly from your helpdesk—no manual entry required. - Tagging and ticket organization: Effortlessly assign or remove tags on tickets so your support requests stay organized by priority, topic, or workflow. - Team management: Create or delete support teams, letting your agent help restructure teams as your business grows or shifts focus. - Bulk customer actions: Perform batch operations like deleting multiple customers or specific field values, making mass updates and data hygiene a breeze. ## Supported Tools | Tool slug | Name | Description | |---|---|---| | `GORGIAS_ADD_TICKET_TAGS` | Add Ticket Tags | Adds tags to a ticket in Gorgias. | | `GORGIAS_CREATE_ACCOUNT_SETTING` | Create Account Setting | Creates a new account setting in Gorgias. | | `GORGIAS_CREATE_CUSTOMER` | Create Customer | Creates a new customer in Gorgias. | | `GORGIAS_CREATE_TEAM` | Create Team | Creates a new team in Gorgias. | | `GORGIAS_CREATE_TICKET` | Create Ticket | Creates a new ticket in Gorgias. | | `GORGIAS_DELETE_CUSTOMER` | Delete Customer | Deletes a specific customer from Gorgias. | | `GORGIAS_DELETE_CUSTOMER_FIELD_VALUE` | Delete Customer Field Value | Deletes a specific field value for a customer in Gorgias. | | `GORGIAS_DELETE_CUSTOMERS` | Delete Customers | Deletes multiple customers from Gorgias. | | `GORGIAS_DELETE_TEAM` | Delete Team | Deletes a specific team from Gorgias. | | `GORGIAS_DELETE_TICKET` | Delete Ticket | Deletes a specific ticket from Gorgias. | | `GORGIAS_DELETE_TICKET_FIELD_VALUE` | Delete Ticket Field Value | Deletes a specific field value for a ticket in Gorgias. | | `GORGIAS_GET_ACCOUNT` | Get Account | Retrieves your Gorgias account information. | | `GORGIAS_GET_CUSTOMER` | Get Customer | Retrieves a specific customer from Gorgias. | | `GORGIAS_GET_EVENT` | Get Event | Retrieves a specific event from Gorgias. | | `GORGIAS_GET_TEAM` | Get Team | Retrieves a specific team from Gorgias. | | `GORGIAS_GET_TICKET` | Get Ticket | Retrieves a specific ticket from Gorgias. | | `GORGIAS_LIST_ACCOUNT_SETTINGS` | List Account Settings | Lists all account settings in Gorgias. | | `GORGIAS_LIST_CUSTOMER_FIELD_VALUES` | List Customer Field Values | Lists all field values for a customer in Gorgias. | | `GORGIAS_LIST_CUSTOMERS` | List Customers | Lists customers in Gorgias with various filtering options. | | `GORGIAS_LIST_EVENTS` | List Events | Lists events in Gorgias with various filtering options. | | `GORGIAS_LIST_TEAMS` | List Teams | Lists teams in Gorgias. | | `GORGIAS_LIST_TICKET_FIELD_VALUES` | List Ticket Field Values | Lists all field values for a ticket in Gorgias. | | `GORGIAS_LIST_TICKETS` | List Tickets | Lists tickets in Gorgias with various filtering options. | | `GORGIAS_LIST_TICKET_TAGS` | List Ticket Tags | Lists all tags for a ticket in Gorgias. | | `GORGIAS_MERGE_CUSTOMERS` | Merge Customers | Merges two customers in Gorgias, combining their data and history. | | `GORGIAS_REMOVE_TICKET_TAGS` | Remove Ticket Tags | Removes tags from a ticket in Gorgias. | | `GORGIAS_SET_CUSTOMER_DATA` | Set Customer Data | Sets the complete data object for a customer in Gorgias. | | `GORGIAS_SET_TICKET_TAGS` | Set Ticket Tags | Sets the complete list of tags for a ticket in Gorgias. | | `GORGIAS_UPDATE_ACCOUNT_SETTING` | Update Account Setting | Updates an existing account setting in Gorgias. | | `GORGIAS_UPDATE_CUSTOMER` | Update Customer | Updates an existing customer in Gorgias. | | `GORGIAS_UPDATE_TEAM` | Update Team | Updates an existing team in Gorgias. | | `GORGIAS_UPDATE_TICKET` | Update Ticket | Updates an existing ticket in Gorgias. | ## Supported Triggers None listed. ## Creating MCP Server - Stand-alone vs Composio SDK The Gorgias MCP server connects Claude Cowork to your Gorgias account through Composio. Once connected, Cowork can use the available Gorgias tools and triggers to complete tasks on your behalf. ## Complete Code None listed. ## How to build Gorgias MCP Agent with another framework - [OpenAI Agents SDK](https://composio.dev/toolkits/gorgias/framework/open-ai-agents-sdk) - [Claude Agent SDK](https://composio.dev/toolkits/gorgias/framework/claude-agents-sdk) - [Claude Code](https://composio.dev/toolkits/gorgias/framework/claude-code) - [Codex](https://composio.dev/toolkits/gorgias/framework/codex) - [OpenClaw](https://composio.dev/toolkits/gorgias/framework/openclaw) - [Hermes](https://composio.dev/toolkits/gorgias/framework/hermes-agent) - [CLI](https://composio.dev/toolkits/gorgias/framework/cli) - [Google ADK](https://composio.dev/toolkits/gorgias/framework/google-adk) - [LangChain](https://composio.dev/toolkits/gorgias/framework/langchain) - [Vercel AI SDK](https://composio.dev/toolkits/gorgias/framework/ai-sdk) - [Mastra AI](https://composio.dev/toolkits/gorgias/framework/mastra-ai) - [LlamaIndex](https://composio.dev/toolkits/gorgias/framework/llama-index) - [CrewAI](https://composio.dev/toolkits/gorgias/framework/crew-ai) ## Related Toolkits - [Aeroleads](https://composio.dev/toolkits/aeroleads) - Aeroleads is a B2B lead generation platform for finding business emails and phone numbers. Grow your sales pipeline faster with powerful prospecting tools. - [Autobound](https://composio.dev/toolkits/autobound) - Autobound is an AI-powered sales engagement platform that crafts hyper-personalized outreach and insights. It helps sales teams boost response rates and close more deals through tailored content and recommendations. - [Better proposals](https://composio.dev/toolkits/better_proposals) - Better Proposals is a web-based tool for crafting and sending professional proposals. It helps teams impress clients and close deals faster with slick, easy-to-use templates. - [Bidsketch](https://composio.dev/toolkits/bidsketch) - Bidsketch is a proposal software that helps businesses create professional proposals quickly and efficiently. It streamlines the proposal process, saving time while boosting client win rates. - [Bolna](https://composio.dev/toolkits/bolna) - Bolna is an AI platform for building conversational voice agents. It helps businesses automate support and streamline interactions through natural, voice-powered conversations. - [Botsonic](https://composio.dev/toolkits/botsonic) - Botsonic is a no-code AI chatbot builder for easily creating and deploying chatbots to your website. It empowers businesses to offer conversational experiences without writing code. - [Botstar](https://composio.dev/toolkits/botstar) - BotStar is a comprehensive chatbot platform for designing, developing, and training chatbots visually on Messenger and websites. It helps businesses automate conversations and customer interactions without coding. - [Callerapi](https://composio.dev/toolkits/callerapi) - CallerAPI is a white-label caller identification platform for branded caller ID and fraud prevention. 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It helps businesses boost their reputation by streamlining how they collect and manage customer feedback. ## Frequently Asked Questions ### What are the differences in Tool Router MCP and Gorgias MCP? With a standalone Gorgias MCP server, the agents and LLMs can only access a fixed set of Gorgias tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Gorgias and many other apps based on the task at hand, all through a single MCP endpoint. ### Can I use Tool Router MCP with Claude Cowork? Yes, you can. Claude Cowork fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Gorgias tools. ### Can I manage the permissions and scopes for Gorgias while using Tool Router? Yes, absolutely. You can configure which Gorgias scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do. ### How safe is my data with Composio Tool Router? All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Gorgias data and credentials are handled as safely as possible. --- [See all toolkits](https://composio.dev/toolkits) · [Composio docs](https://docs.composio.dev/llms.txt)