# How to integrate Gorgias MCP with Claude Code ```json { "title": "How to integrate Gorgias MCP with Claude Code", "toolkit": "Gorgias", "toolkit_slug": "gorgias", "framework": "Claude Code", "framework_slug": "claude-code", "url": "https://composio.dev/toolkits/gorgias/framework/claude-code", "markdown_url": "https://composio.dev/toolkits/gorgias/framework/claude-code.md", "updated_at": "2026-05-12T10:14:12.993Z" } ``` ## Introduction Manage your Gorgias directly from Claude Code with zero worries about OAuth hassles, API-breaking issues, or reliability and security concerns. You can do this in two different ways: - Via [Composio Connect](https://dashboard.composio.dev/login?utm_source=toolkits&utm_medium=framework_template&utm_campaign=claude-code&utm_content=composio_connect&next=%2F~%2Forg%2Fconnect%2Fclients%2Fclaude-code) - Direct and easiest approach - Via [Composio SDK](https://docs.composio.dev/docs?utm_source=toolkits&utm_medium=framework_template&utm_campaign=claude-code&utm_content=composio_sdk) - Programmatic approach with more control ## Also integrate Gorgias with - [OpenAI Agents SDK](https://composio.dev/toolkits/gorgias/framework/open-ai-agents-sdk) - [Claude Agent SDK](https://composio.dev/toolkits/gorgias/framework/claude-agents-sdk) - [Claude Cowork](https://composio.dev/toolkits/gorgias/framework/claude-cowork) - [Codex](https://composio.dev/toolkits/gorgias/framework/codex) - [OpenClaw](https://composio.dev/toolkits/gorgias/framework/openclaw) - [Hermes](https://composio.dev/toolkits/gorgias/framework/hermes-agent) - [CLI](https://composio.dev/toolkits/gorgias/framework/cli) - [Google ADK](https://composio.dev/toolkits/gorgias/framework/google-adk) - [LangChain](https://composio.dev/toolkits/gorgias/framework/langchain) - [Vercel AI SDK](https://composio.dev/toolkits/gorgias/framework/ai-sdk) - [Mastra AI](https://composio.dev/toolkits/gorgias/framework/mastra-ai) - [LlamaIndex](https://composio.dev/toolkits/gorgias/framework/llama-index) - [CrewAI](https://composio.dev/toolkits/gorgias/framework/crew-ai) ## TL;DR - Only one MCP URL to connect multiple apps with Claude Code with zero auth hassles. - Programmatic tool calling allows LLMs to write its code in a remote workbench to handle complex tool chaining. Reduces to-and-fro with LLMs for frequent tool calling. - Handling Large tool responses out of LLM context to minimize context rot. - Dynamic just-in-time access to 20,000 tools across 1000+ other Apps for cross-app workflows. It loads the tools you need, so LLMs aren't overwhelmed by tools you don't need. ## Connect Gorgias to Claude Code ### Connecting Gorgias to Claude Code using Composio 1. Add the Composio MCP to Claude ```bash claude mcp add --scope user --transport http composio https://connect.composio.dev/mcp ``` ## What is Claude Code? Claude Code is Anthropic's command line developer tool that lets you use Claude directly inside your terminal. Instead of switching between your editor, browser, and chat, you can stay in your project folder and ask Claude to help you build, debug, refactor, and understand code right where you're working. Key features include: - Terminal-Native Experience: Work with Claude directly in your command line without switching contexts - MCP Support: Built-in support for Model Context Protocol servers to extend Claude's capabilities - Project Context: Claude understands your project structure and can read, write, and modify files - Interactive Development: Ask questions, debug code, and get help in real-time while coding - Multi-Platform: Works on macOS, Linux, WSL, and Windows ## What is the Gorgias MCP server, and what's possible with it? The Gorgias MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Gorgias account. It provides structured and secure access to your helpdesk workspace, so your agent can perform actions like managing tickets, creating customers, tagging conversations, and organizing support teams on your behalf. - Automated ticket management: Instantly create, update, or delete support tickets to streamline customer interactions and resolve issues faster. - Customer profile control: Add new customers, update their details, or remove outdated accounts directly from your helpdesk—no manual entry required. - Tagging and ticket organization: Effortlessly assign or remove tags on tickets so your support requests stay organized by priority, topic, or workflow. - Team management: Create or delete support teams, letting your agent help restructure teams as your business grows or shifts focus. - Bulk customer actions: Perform batch operations like deleting multiple customers or specific field values, making mass updates and data hygiene a breeze. ## Supported Tools | Tool slug | Name | Description | |---|---|---| | `GORGIAS_ADD_TICKET_TAGS` | Add Ticket Tags | Adds tags to a ticket in Gorgias. | | `GORGIAS_CREATE_ACCOUNT_SETTING` | Create Account Setting | Creates a new account setting in Gorgias. | | `GORGIAS_CREATE_CUSTOMER` | Create Customer | Creates a new customer in Gorgias. | | `GORGIAS_CREATE_TEAM` | Create Team | Creates a new team in Gorgias. | | `GORGIAS_CREATE_TICKET` | Create Ticket | Creates a new ticket in Gorgias. | | `GORGIAS_DELETE_CUSTOMER` | Delete Customer | Deletes a specific customer from Gorgias. | | `GORGIAS_DELETE_CUSTOMER_FIELD_VALUE` | Delete Customer Field Value | Deletes a specific field value for a customer in Gorgias. | | `GORGIAS_DELETE_CUSTOMERS` | Delete Customers | Deletes multiple customers from Gorgias. | | `GORGIAS_DELETE_TEAM` | Delete Team | Deletes a specific team from Gorgias. | | `GORGIAS_DELETE_TICKET` | Delete Ticket | Deletes a specific ticket from Gorgias. | | `GORGIAS_DELETE_TICKET_FIELD_VALUE` | Delete Ticket Field Value | Deletes a specific field value for a ticket in Gorgias. | | `GORGIAS_GET_ACCOUNT` | Get Account | Retrieves your Gorgias account information. | | `GORGIAS_GET_CUSTOMER` | Get Customer | Retrieves a specific customer from Gorgias. | | `GORGIAS_GET_EVENT` | Get Event | Retrieves a specific event from Gorgias. | | `GORGIAS_GET_TEAM` | Get Team | Retrieves a specific team from Gorgias. | | `GORGIAS_GET_TICKET` | Get Ticket | Retrieves a specific ticket from Gorgias. | | `GORGIAS_LIST_ACCOUNT_SETTINGS` | List Account Settings | Lists all account settings in Gorgias. | | `GORGIAS_LIST_CUSTOMER_FIELD_VALUES` | List Customer Field Values | Lists all field values for a customer in Gorgias. | | `GORGIAS_LIST_CUSTOMERS` | List Customers | Lists customers in Gorgias with various filtering options. | | `GORGIAS_LIST_EVENTS` | List Events | Lists events in Gorgias with various filtering options. | | `GORGIAS_LIST_TEAMS` | List Teams | Lists teams in Gorgias. | | `GORGIAS_LIST_TICKET_FIELD_VALUES` | List Ticket Field Values | Lists all field values for a ticket in Gorgias. | | `GORGIAS_LIST_TICKETS` | List Tickets | Lists tickets in Gorgias with various filtering options. | | `GORGIAS_LIST_TICKET_TAGS` | List Ticket Tags | Lists all tags for a ticket in Gorgias. | | `GORGIAS_MERGE_CUSTOMERS` | Merge Customers | Merges two customers in Gorgias, combining their data and history. | | `GORGIAS_REMOVE_TICKET_TAGS` | Remove Ticket Tags | Removes tags from a ticket in Gorgias. | | `GORGIAS_SET_CUSTOMER_DATA` | Set Customer Data | Sets the complete data object for a customer in Gorgias. | | `GORGIAS_SET_TICKET_TAGS` | Set Ticket Tags | Sets the complete list of tags for a ticket in Gorgias. | | `GORGIAS_UPDATE_ACCOUNT_SETTING` | Update Account Setting | Updates an existing account setting in Gorgias. | | `GORGIAS_UPDATE_CUSTOMER` | Update Customer | Updates an existing customer in Gorgias. | | `GORGIAS_UPDATE_TEAM` | Update Team | Updates an existing team in Gorgias. | | `GORGIAS_UPDATE_TICKET` | Update Ticket | Updates an existing ticket in Gorgias. | ## Supported Triggers None listed. ## Creating MCP Server - Stand-alone vs Composio SDK The Gorgias MCP server is an implementation of the Model Context Protocol that connects Claude Code (and other AI assistants like Claude and Cursor) directly to your Gorgias account. It provides structured and secure access so Claude can perform Gorgias operations on your behalf. With Composio's managed implementation, you don't have to create your own developer app. For production, if you're building an end product, we recommend using your own credentials. The managed server helps you prototype fast and go from 0-1 faster. ## Step-by-step Guide ### 1. Prerequisites Before starting, make sure you have: - Claude Pro, Max, or API billing enabled Anthropic account - Composio API Key - A Gorgias account - Basic knowledge of Python or TypeScript ### 1. Install Claude Code To install Claude Code, use one of the following methods based on your operating system: ```bash # macOS, Linux, WSL curl -fsSL https://claude.ai/install.sh | bash # Windows PowerShell irm https://claude.ai/install.ps1 | iex # Windows CMD curl -fsSL https://claude.ai/install.cmd -o install.cmd && install.cmd && del install.cmd ``` ### 2. Set up Claude Code Open a terminal, go to your project folder, and start Claude Code: - Claude Code will open in your terminal - Follow the prompts to sign in with your Anthropic account - Complete the authentication flow - Once authenticated, you can start using Claude Code ```bash cd your-project-folder claude ``` ### 3. Set up environment variables Create a .env file in your project root with the following variables: - COMPOSIO_API_KEY authenticates with Composio (get it from [Composio dashboard](https://dashboard.composio.dev/login?utm_source=toolkits&utm_medium=framework_template&utm_campaign=claude-code&utm_content=api_key&next=%2F~%2Forg%2Fconnect%2Fclients%2Fclaude-code)) - USER_ID identifies the user for session management (use any unique identifier) ```bash COMPOSIO_API_KEY=your_composio_api_key_here USER_ID=your_user_id_here ``` ### 4. Install Composio library No description provided. ```python pip install composio-core python-dotenv ``` ```typescript npm install @composio/core dotenv ``` ### 5. Generate Composio MCP URL No description provided. ```python import os from composio import Composio from dotenv import load_dotenv load_dotenv() COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY") USER_ID = os.getenv("USER_ID") composio_client = Composio(api_key=COMPOSIO_API_KEY) composio_session = composio_client.create( user_id=USER_ID, toolkits=["gorgias"], ) COMPOSIO_MCP_URL = composio_session.mcp.url print(f"MCP URL: {COMPOSIO_MCP_URL}") print(f"\nUse this command to add to Claude Code:") print(f'claude mcp add --transport http gorgias-composio "{COMPOSIO_MCP_URL}" --headers "X-API-Key:{COMPOSIO_API_KEY}"') ``` ```typescript import 'dotenv/config'; import { Composio } from '@composio/core'; const { COMPOSIO_API_KEY, USER_ID } = process.env; if (!COMPOSIO_API_KEY || !USER_ID) { throw new Error('COMPOSIO_API_KEY and USER_ID required in .env'); } const composioClient = new Composio({ apiKey: COMPOSIO_API_KEY }); const composioSession = await composioClient.create(USER_ID, { toolkits: ['gorgias'], }); const composioMcpUrl = composioSession?.mcp.url; console.log(`MCP URL: ${composioMcpUrl}`); console.log(`\nUse this command to add to Claude Code:`); console.log(`claude mcp add --transport http gorgias-composio "${composioMcpUrl}" --headers "X-API-Key:${COMPOSIO_API_KEY}"`); ``` ### 6. Run the script and copy the MCP URL No description provided. ```python python generate_mcp_url.py ``` ```typescript node --loader ts-node/esm generate_mcp_url.ts # or if using tsx tsx generate_mcp_url.ts ``` ### 7. Add Gorgias MCP to Claude Code In your terminal, add the MCP server using the command from the previous step. The command format is: - claude mcp add registers a new MCP server with Claude Code - --transport http specifies that this is an HTTP-based MCP server - The server name (gorgias-composio) is how you'll reference it - The URL points to your Composio Tool Router session - --headers includes your Composio API key for authentication After running the command, close the current Claude Code session and start a new one for the changes to take effect. ```bash claude mcp add --transport http gorgias-composio "YOUR_MCP_URL_HERE" --headers "X-API-Key:YOUR_COMPOSIO_API_KEY" # Then restart Claude Code exit claude ``` ### 8. Verify the installation Check that your Gorgias MCP server is properly configured. - This command lists all MCP servers registered with Claude Code - You should see your gorgias-composio entry in the list - This confirms that Claude Code can now access Gorgias tools If everything is wired up, you should see your gorgias-composio entry listed: ```bash claude mcp list ``` ### 9. Authenticate Gorgias The first time you try to use Gorgias tools, you'll be prompted to authenticate. - Claude Code will detect that you need to authenticate with Gorgias - It will show you an authentication link - Open the link in your browser (or copy/paste it) - Complete the Gorgias authorization flow - Return to the terminal and start using Gorgias through Claude Code Once authenticated, you can ask Claude Code to perform Gorgias operations in natural language. For example: - "Create a new support ticket for a customer" - "Add urgent tag to today's open tickets" - "Delete a team that's no longer active" ## Complete Code ```python import os from composio import Composio from dotenv import load_dotenv load_dotenv() COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY") USER_ID = os.getenv("USER_ID") composio_client = Composio(api_key=COMPOSIO_API_KEY) composio_session = composio_client.create( user_id=USER_ID, toolkits=["gorgias"], ) COMPOSIO_MCP_URL = composio_session.mcp.url print(f"MCP URL: {COMPOSIO_MCP_URL}") print(f"\nUse this command to add to Claude Code:") print(f'claude mcp add --transport http gorgias-composio "{COMPOSIO_MCP_URL}" --headers "X-API-Key:{COMPOSIO_API_KEY}"') ``` ```typescript import 'dotenv/config'; import { Composio } from '@composio/core'; const { COMPOSIO_API_KEY, USER_ID } = process.env; if (!COMPOSIO_API_KEY || !USER_ID) { throw new Error('COMPOSIO_API_KEY and USER_ID required in .env'); } const composioClient = new Composio({ apiKey: COMPOSIO_API_KEY }); const composioSession = await composioClient.create(USER_ID, { toolkits: ['gorgias'], }); const composioMcpUrl = composioSession?.mcp.url; console.log(`MCP URL: ${composioMcpUrl}`); console.log(`\nUse this command to add to Claude Code:`); console.log(`claude mcp add --transport http gorgias-composio "${composioMcpUrl}" --headers "X-API-Key:${COMPOSIO_API_KEY}"`); ``` ## Conclusion You've successfully integrated Gorgias with Claude Code using Composio's MCP server. Now you can interact with Gorgias directly from your terminal using natural language commands. Key features of this setup: - Terminal-native experience without switching contexts - Natural language commands for Gorgias operations - Secure authentication through Composio's managed MCP - Tool Router for dynamic tool discovery and execution Next steps: - Try asking Claude Code to perform various Gorgias operations - Add more toolkits to your Tool Router session for multi-app workflows - Integrate this setup into your development workflow for increased productivity You can extend this by adding more toolkits, implementing custom workflows, or building automation scripts that leverage Claude Code's capabilities. ## How to build Gorgias MCP Agent with another framework - [OpenAI Agents SDK](https://composio.dev/toolkits/gorgias/framework/open-ai-agents-sdk) - [Claude Agent SDK](https://composio.dev/toolkits/gorgias/framework/claude-agents-sdk) - [Claude Cowork](https://composio.dev/toolkits/gorgias/framework/claude-cowork) - [Codex](https://composio.dev/toolkits/gorgias/framework/codex) - [OpenClaw](https://composio.dev/toolkits/gorgias/framework/openclaw) - [Hermes](https://composio.dev/toolkits/gorgias/framework/hermes-agent) - [CLI](https://composio.dev/toolkits/gorgias/framework/cli) - [Google ADK](https://composio.dev/toolkits/gorgias/framework/google-adk) - [LangChain](https://composio.dev/toolkits/gorgias/framework/langchain) - [Vercel AI SDK](https://composio.dev/toolkits/gorgias/framework/ai-sdk) - [Mastra AI](https://composio.dev/toolkits/gorgias/framework/mastra-ai) - [LlamaIndex](https://composio.dev/toolkits/gorgias/framework/llama-index) - [CrewAI](https://composio.dev/toolkits/gorgias/framework/crew-ai) ## Related Toolkits - [Aeroleads](https://composio.dev/toolkits/aeroleads) - Aeroleads is a B2B lead generation platform for finding business emails and phone numbers. Grow your sales pipeline faster with powerful prospecting tools. - [Autobound](https://composio.dev/toolkits/autobound) - Autobound is an AI-powered sales engagement platform that crafts hyper-personalized outreach and insights. It helps sales teams boost response rates and close more deals through tailored content and recommendations. - [Better proposals](https://composio.dev/toolkits/better_proposals) - Better Proposals is a web-based tool for crafting and sending professional proposals. It helps teams impress clients and close deals faster with slick, easy-to-use templates. - [Bidsketch](https://composio.dev/toolkits/bidsketch) - Bidsketch is a proposal software that helps businesses create professional proposals quickly and efficiently. It streamlines the proposal process, saving time while boosting client win rates. - [Bolna](https://composio.dev/toolkits/bolna) - Bolna is an AI platform for building conversational voice agents. It helps businesses automate support and streamline interactions through natural, voice-powered conversations. - [Botsonic](https://composio.dev/toolkits/botsonic) - Botsonic is a no-code AI chatbot builder for easily creating and deploying chatbots to your website. It empowers businesses to offer conversational experiences without writing code. - [Botstar](https://composio.dev/toolkits/botstar) - BotStar is a comprehensive chatbot platform for designing, developing, and training chatbots visually on Messenger and websites. It helps businesses automate conversations and customer interactions without coding. - [Callerapi](https://composio.dev/toolkits/callerapi) - CallerAPI is a white-label caller identification platform for branded caller ID and fraud prevention. It helps businesses boost customer trust while stopping spam, fraud, and robocalls. - [Callingly](https://composio.dev/toolkits/callingly) - Callingly is a lead response management platform that automates immediate call and text follow-ups with new leads. It helps sales teams boost response speed and close more deals by connecting seamlessly with CRMs and lead sources. - [Callpage](https://composio.dev/toolkits/callpage) - Callpage is a lead capture platform that lets businesses instantly connect with website visitors via callback. It boosts lead generation and increases your sales conversion rates. - [Clearout](https://composio.dev/toolkits/clearout) - Clearout is an AI-powered service for verifying, finding, and enriching email addresses. It boosts deliverability and helps you discover high-quality leads effortlessly. - [Clientary](https://composio.dev/toolkits/clientary) - Clientary is a platform for managing clients, invoices, projects, proposals, and more. It streamlines client work and saves you serious admin time. - [Convolo ai](https://composio.dev/toolkits/convolo_ai) - Convolo ai is an AI-powered communications platform for sales teams. It accelerates lead response and improves conversion rates by automating calls and integrating workflows. - [Delighted](https://composio.dev/toolkits/delighted) - Delighted is a customer feedback platform based on the Net Promoter System®. It helps you quickly gather, track, and act on customer sentiment. - [Docsbot ai](https://composio.dev/toolkits/docsbot_ai) - Docsbot ai is a platform that lets you build custom AI chatbots trained on your documentation. It automates customer support and content generation, saving time and improving response quality. - [Emelia](https://composio.dev/toolkits/emelia) - Emelia is an all-in-one B2B prospecting platform for cold-email, LinkedIn outreach, and prospect research. It streamlines outbound campaigns so you can find, engage, and warm up leads faster. - [Findymail](https://composio.dev/toolkits/findymail) - Findymail is a B2B data provider offering verified email and phone contacts for sales prospecting. Enhance outreach with automated exports, email verification, and CRM enrichment. - [Freshdesk](https://composio.dev/toolkits/freshdesk) - Freshdesk is customer support software with ticketing and automation tools. It helps teams streamline helpdesk operations for faster, better customer support. - [Fullenrich](https://composio.dev/toolkits/fullenrich) - FullEnrich is a B2B contact enrichment platform that aggregates emails and phone numbers from 15+ data vendors. Instantly find and verify lead contact data to boost your outreach. - [Gatherup](https://composio.dev/toolkits/gatherup) - GatherUp is a customer feedback and online review management platform. It helps businesses boost their reputation by streamlining how they collect and manage customer feedback. ## Frequently Asked Questions ### What are the differences in Tool Router MCP and Gorgias MCP? With a standalone Gorgias MCP server, the agents and LLMs can only access a fixed set of Gorgias tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Gorgias and many other apps based on the task at hand, all through a single MCP endpoint. ### Can I use Tool Router MCP with Claude Code? Yes, you can. Claude Code fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Gorgias tools. ### Can I manage the permissions and scopes for Gorgias while using Tool Router? Yes, absolutely. You can configure which Gorgias scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do. ### How safe is my data with Composio Tool Router? All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Gorgias data and credentials are handled as safely as possible. --- [See all toolkits](https://composio.dev/toolkits) · [Composio docs](https://docs.composio.dev/llms.txt)