# Engage Platform

```json
{
  "name": "Engage Platform",
  "slug": "engage_platform",
  "url": "https://composio.dev/toolkits/engage_platform",
  "markdown_url": "https://composio.dev/toolkits/engage_platform.md",
  "logo_url": "https://logos.composio.dev/api/engage_platform",
  "categories": [
    "marketing & social media"
  ],
  "is_composio_managed": false,
  "updated_at": "2026-08-21T05:28:19.859Z"
}
```

![Engage Platform logo](https://logos.composio.dev/api/engage_platform)

## Description

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Engage Platform MCP or direct API to manage customer records, query accounts, track events, send transactional messages, and run batch engagement workflows through natural language.

## Summary

Engage Platform is a customer engagement API suite for customer data, accounts, lists, events, batch jobs, and transactional messaging.
Use it to centralize engagement workflows and trigger timely customer communications from your product data.

## Categories

- marketing & social media

## Toolkit Details

- Tools: 18

## Images

- Logo: https://logos.composio.dev/api/engage_platform

## Authentication

- **Api Key**
  - Type: `api_key`
  - Description: Api Key authentication for Engage Platform.
  - Setup:
    - Configure Api Key credentials for Engage Platform.
    - Use the credentials when creating an auth config in Composio.

## Suggested Prompts

- Create customer profile for new signup
- Send transactional welcome message to customer
- List account events from yesterday

## Supported Tools

| Tool slug | Name | Description |
|---|---|---|
| `ENGAGE_PLATFORM_ADD_USER_TO_ACCOUNTS` | Add User to Accounts | Add a customer to one or more Engage accounts, optionally assigning a role in each account. |
| `ENGAGE_PLATFORM_ADD_USER_TO_LISTS` | Add User to Lists | Add and subscribe an existing user to one or more Engage lists. This tool does not remove list memberships or implement bulk removal. |
| `ENGAGE_PLATFORM_ARCHIVE_LIST` | Archive List | Archive a list so it disappears from list results and cannot receive new subscribers. This is not permanent deletion; direct retrieval may still return the archived record. |
| `ENGAGE_PLATFORM_CREATE_LIST` | Create List | Create an Engage user list and return its Engage list ID for subscription tools. |
| `ENGAGE_PLATFORM_CREATE_USER` | Create User | Create an Engage customer or account with a caller-chosen application UID. Use UPSERT_USER when the UID may already exist. |
| `ENGAGE_PLATFORM_DELETE_USER_ATTRIBUTE` | Delete User Attribute | Permanently remove one custom meta attribute from a user. Standard fields such as first_name, last_name, email, and number cannot be removed. |
| `ENGAGE_PLATFORM_GET_LIST` | Get List | Retrieve an Engage list by its internal list ID. Direct retrieval can return archived lists, so a successful response does not prove the list is active. |
| `ENGAGE_PLATFORM_GET_USER` | Get User | Retrieve one Engage customer or account by its caller-supplied application UID, not Engage's internal ID. |
| `ENGAGE_PLATFORM_LIST_ACCOUNT_MEMBERS` | List Account Members | List customers belonging to one Engage account identified by its application UID. |
| `ENGAGE_PLATFORM_LIST_LISTS` | List Lists | Return one cursor-controlled page of active Engage user lists. Archived lists are omitted by the provider. |
| `ENGAGE_PLATFORM_LIST_USERS` | List Users | Return one cursor-controlled page of Engage customers and accounts, optionally filtered by exact email. |
| `ENGAGE_PLATFORM_REMOVE_LIST_SUBSCRIBER` | Remove List Subscriber | Completely remove one user's membership from one Engage list. This differs from unsubscribe, which retains membership. |
| `ENGAGE_PLATFORM_REMOVE_USER_FROM_ACCOUNT` | Remove User From Account | Permanently remove one customer's membership from one Engage account. This does not delete either user record. |
| `ENGAGE_PLATFORM_SET_ACCOUNT_MEMBER_ROLE` | Set Account Member Role | Set or replace a customer's role in one Engage account membership. |
| `ENGAGE_PLATFORM_SET_LIST_SUBSCRIPTION` | Set List Subscription | Subscribe, resubscribe, or unsubscribe an existing user on one Engage list. Unsubscribing retains the membership record; use REMOVE_LIST_SUBSCRIBER to remove it completely. |
| `ENGAGE_PLATFORM_TRACK_USER_EVENT` | Track User Event | Append an immutable event to a user's Engage activity history. A successful status confirms ingestion only; this tool cannot remove the event later. If dispatch is ambiguous, do not retry because doing so may duplicate the event. |
| `ENGAGE_PLATFORM_UPDATE_LIST` | Update List | Update supplied settings on an existing Engage list without changing unspecified fields. |
| `ENGAGE_PLATFORM_UPSERT_USER` | Upsert User | Update profile or custom attributes for an application UID, creating the user if it does not exist. Only supplied fields are sent. |

## Supported Triggers

None listed.

## Installation and MCP Setup

### Path 1: SDK Installation

#### Path 1, Step 1: Install Composio

Install the Composio SDK
```python
pip install composio_openai
```

```typescript
npm install @composio/openai
```

#### Path 1, Step 2: Initialize Composio and Create Tool Router Session

Import and initialize Composio client, then create a Tool Router session
```python
from openai import OpenAI
from composio import Composio
from composio_openai import OpenAIResponsesProvider

composio = Composio(provider=OpenAIResponsesProvider())
openai = OpenAI()
session = composio.create(user_id='your-user-id')
```

```typescript
import OpenAI from 'openai';
import { Composio } from '@composio/core';
import { OpenAIResponsesProvider } from '@composio/openai';

const composio = new Composio({
  provider: new OpenAIResponsesProvider(),
});
const openai = new OpenAI({});
const session = await composio.create('your-user-id');
```

#### Path 1, Step 3: Execute Engage Platform Tools via Tool Router with Your Agent

Get tools from Tool Router session and execute Engage Platform actions with your Agent
```python
tools = session.tools
response = openai.responses.create(
  model='gpt-4.1',
  tools=tools,
  input=[{
    'role': 'user',
    'content': 'Create a customer profile for jane@example.com with the name Jane Doe in Engage Platform'
  }]
)
result = composio.provider.handle_tool_calls(
  response=response,
  user_id='your-user-id'
)
print(result)
```

```typescript
const tools = session.tools;
const response = await openai.responses.create({
  model: 'gpt-4.1',
  tools: tools,
  input: [{
    role: 'user',
    content: 'Create a customer profile for jane@example.com with the name Jane Doe in Engage Platform'
  }],
});
const result = await composio.provider.handleToolCalls(
  'your-user-id',
  response.output
);
console.log(result);
```

### Path 2: MCP Server Setup

#### Path 2, Step 1: Install Composio

Install the Composio SDK for Python or TypeScript
```python
pip install composio claude-agent-sdk
```

```typescript
npm install @composio/core ai @ai-sdk/openai @ai-sdk/mcp
```

#### Path 2, Step 2: Initialize Client and Create Tool Router Session

Import and initialize the Composio client, then create a Tool Router session for Engage Platform
```python
from composio import Composio
from claude_agent_sdk import ClaudeSDKClient, ClaudeAgentOptions

composio = Composio(api_key='your-composio-api-key')
session = composio.create(user_id='your-user-id')
url = session.mcp.url
```

```typescript
import { Composio } from '@composio/core';

const composio = new Composio({ apiKey: 'your-api-key' });
const session = await composio.create('your-user-id');
console.log(`Tool Router session created: ${session.mcp.url}`);
```

#### Path 2, Step 3: Connect to AI Agent

Use the MCP server with your AI agent (Anthropic Claude or Mastra)
```python
import asyncio

options = ClaudeAgentOptions(
    permission_mode='bypassPermissions',
    mcp_servers={
        'tool_router': {
            'type': 'http',
            'url': url,
            'headers': {
                'x-api-key': 'your-composio-api-key'
            }
        }
    },
    system_prompt='You are a helpful assistant with access to Engage Platform tools.',
    max_turns=10
)

async def main():
    async with ClaudeSDKClient(options=options) as client:
        await client.query('Send a transactional welcome message to jane@example.com from Engage Platform')
        async for message in client.receive_response():
            if hasattr(message, 'content'):
                for block in message.content:
                    if hasattr(block, 'text'):
                        print(block.text)

asyncio.run(main())
```

```typescript
import { openai } from '@ai-sdk/openai';
import { experimental_createMCPClient as createMCPClient } from '@ai-sdk/mcp';
import { generateText } from 'ai';

const client = await createMCPClient({
  transport: {
    type: 'http',
    url: session.mcp.url,
    headers: {
      'x-api-key': 'your-composio-api-key',
    },
  },
});

const tools = await client.tools();
const { text } = await generateText({
  model: openai('gpt-4o'),
  tools,
  messages: [{
    role: 'user',
    content: 'Send a transactional welcome message to jane@example.com from Engage Platform'
  }],
  maxSteps: 5,
});

console.log(`Agent: ${text}`);
```

## Why Use Composio?

### 1. AI Native Engage Platform Integration

- Supports both Engage Platform MCP and direct API based integrations
- Structured, LLM-friendly schemas for reliable customer, account, event, and messaging actions
- Rich coverage for reading, writing, and querying Engage Platform engagement data

### 2. Managed Auth

- Securely store Engage Platform API keys instead of hard-coding them in agent code
- Create auth configs with auth_configs.create() and link user credentials with connected_accounts.link()
- Per user and per environment credentials for safer customer engagement workflows

### 3. Agent Optimized Design

- Tools are shaped for natural language tasks like creating customers, logging events, and sending transactional messages
- Tools are tuned using real error and success rates to improve reliability over time
- Comprehensive execution logs so you always know what ran, when, and on whose behalf

### 4. Enterprise Grade Security

- Fine-grained RBAC so you control which agents and users can access Engage Platform
- Scoped, least privilege access to customer data, account records, lists, events, and messaging APIs
- Full audit trail of agent actions to support review and compliance

## Use Engage Platform with any AI Agent Framework

Choose a framework you want to connect Engage Platform with:

None listed.

## Related Toolkits

- [Reddit](https://composio.dev/toolkits/reddit) - Reddit is a social news platform with thriving user-driven communities (subreddits). It's the go-to place for discussion, content sharing, and viral marketing.
- [Facebook](https://composio.dev/toolkits/facebook) - Facebook is a social media and advertising platform for businesses and creators. It helps you connect, share, and manage content across your public Facebook Pages.
- [Linkedin](https://composio.dev/toolkits/linkedin) - LinkedIn is a professional networking platform for connecting, sharing content, and engaging with business opportunities. It's the go-to place for building your professional brand and unlocking new career connections.
- [Active campaign](https://composio.dev/toolkits/active_campaign) - ActiveCampaign is a marketing automation and CRM platform for managing email campaigns, sales pipelines, and customer segmentation. It helps businesses engage customers and drive growth through smart automation and targeted outreach.
- [ActiveTrail](https://composio.dev/toolkits/active_trail) - ActiveTrail is a user-friendly email marketing and automation platform. It helps you reach subscribers and automate campaigns with ease.
- [Ahrefs](https://composio.dev/toolkits/ahrefs) - Ahrefs is an SEO and marketing platform for site audits, keyword research, and competitor insights. It helps you improve search rankings and drive organic traffic.
- [AimTell](https://composio.dev/toolkits/aimtell) - AimTell is a web push notification platform for managing websites, subscribers, campaigns, segments, and delivery analytics. Use it to send targeted browser notifications and measure engagement across your web push campaigns.
- [Amcards](https://composio.dev/toolkits/amcards) - AMCards lets you create and mail personalized greeting cards online. Build stronger customer relationships with easy, automated card campaigns.
- [Beamer](https://composio.dev/toolkits/beamer) - Beamer is a news and changelog platform for in-app announcements and feature updates. It helps companies boost user engagement by sharing news where users are most active.
- [Benchmark email](https://composio.dev/toolkits/benchmark_email) - Benchmark Email is a platform for creating, sending, and tracking email campaigns. It's built to help you engage audiences and analyze results—all in one place.
- [Bigmailer](https://composio.dev/toolkits/bigmailer) - BigMailer is an email marketing platform for managing multiple brands with white-labeling and automation. It helps teams streamline campaigns and simplify integration with Amazon SES.
- [Bitly](https://composio.dev/toolkits/bitly) - Bitly is a link management platform for shortening, customizing, sharing, and tracking links and QR codes. It helps teams create branded links and measure engagement across campaigns.
- [Brandfetch](https://composio.dev/toolkits/brandfetch) - Brandfetch is an API that delivers company logos, colors, and visual branding assets. It helps marketers and developers keep brand visuals consistent everywhere.
- [Brevo](https://composio.dev/toolkits/brevo) - Brevo is an all-in-one email and SMS marketing platform for transactional messaging, automation, and CRM. It helps businesses engage customers and streamline communications through powerful campaign tools.
- [Buffer](https://composio.dev/toolkits/buffer) - Buffer is a social media management platform for planning, creating, scheduling, and publishing posts across connected channels. It helps teams keep content organized and publish consistently without jumping between social apps.
- [BulkPublish](https://composio.dev/toolkits/bulkpublish) - BulkPublish is a social media publishing platform for managing scheduled content across multiple channels. It helps teams plan campaigns, publish consistently, and track performance in one place.
- [Campayn](https://composio.dev/toolkits/campayn) - Campayn is an email marketing platform for creating, sending, and managing campaigns. It helps businesses engage contacts and grow audiences with easy-to-use tools.
- [Cardly](https://composio.dev/toolkits/cardly) - Cardly is a platform for creating and sending personalized direct mail to customers. It helps businesses break through the digital clutter by getting real engagement via physical mailboxes.
- [ClickSend](https://composio.dev/toolkits/clicksend) - ClickSend is a cloud-based SMS and email marketing platform for businesses. It streamlines communication by enabling quick message delivery and contact management.
- [Constant Contact](https://composio.dev/toolkits/constant_contact) - Constant Contact is an email marketing and automation platform for small businesses. It helps teams build campaigns, manage contacts, and grow customer relationships.

## Frequently Asked Questions

### Do I need my own developer credentials to use Engage Platform with Composio?

Yes, Engage Platform requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

### Can I use multiple toolkits together?

Yes! Composio's Tool Router enables agents to use multiple toolkits. [Learn more](https://docs.composio.dev/tool-router/overview).

### Is Composio secure?

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. [Learn more](https://trust.composio.dev).

### What if the API changes?

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

---
[See all toolkits](https://composio.dev/toolkits) · [Composio docs](https://docs.composio.dev/llms.txt)