# Delighted

```json
{
  "name": "Delighted",
  "slug": "delighted",
  "url": "https://composio.dev/toolkits/delighted",
  "markdown_url": "https://composio.dev/toolkits/delighted.md",
  "logo_url": "https://logos.composio.dev/api/delighted",
  "categories": [
    "sales & customer support",
    "analytics & data",
    "productivity & project management"
  ],
  "is_composio_managed": false,
  "updated_at": "2026-03-29T06:30:02.001Z"
}
```

![Delighted logo](https://logos.composio.dev/api/delighted)

## Description

Securely connect your AI agents and chatbots (Claude, ChatGPT, Cursor, etc) with Delighted MCP or direct API to send surveys, collect responses, analyze NPS, and manage customer feedback through natural language.

## Summary

Delighted is a customer feedback platform based on the Net Promoter System®. It helps you quickly gather, track, and act on customer sentiment.

## Categories

- sales & customer support
- analytics & data
- productivity & project management

## Toolkit Details

- Tools: 13

## Images

- Logo: https://logos.composio.dev/api/delighted

## Authentication

- **Api Key**
  - Type: `api_key`
  - Description: Api Key authentication for Delighted.
  - Setup:
    - Configure Api Key credentials for Delighted.
    - Use the credentials when creating an auth config in Composio.

## Suggested Prompts

- Send an NPS survey to a customer
- Show all recent Delighted feedback comments
- Get NPS score for last quarter

## Supported Tools

| Tool slug | Name | Description |
|---|---|---|
| `DELIGHTED_ADD_PERSON_TO_AUTOPILOT_EMAIL` | Add Person to Autopilot Email | Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties. |
| `DELIGHTED_ADD_PERSON_TO_AUTOPILOT_SMS` | Add Person to Autopilot SMS | Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS. |
| `DELIGHTED_CREATE_PERSON` | Create or Update Person | Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation. |
| `DELIGHTED_DELETE_PENDING_SURVEY_REQUESTS` | Delete Pending Survey Requests | Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address. |
| `DELIGHTED_DELETE_PERSON` | Delete Person | Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status. |
| `DELIGHTED_GET_AUTOPILOT_EMAIL_CONFIGURATION` | Get Autopilot Email Configuration | Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps. |
| `DELIGHTED_GET_AUTOPILOT_SMS_CONFIGURATION` | Get Autopilot SMS Configuration | Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys. |
| `DELIGHTED_LIST_AUTOPILOT_SMS_MEMBERSHIPS` | List Autopilot SMS Memberships | Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details. |
| `DELIGHTED_LIST_BOUNCED_PEOPLE` | List Bounced People | Tool to retrieve all bounced people for your account, ordered by bounce time (oldest first). Use when you need to identify email addresses that have bounced. Supports pagination via per_page and page parameters, and optional Unix timestamp filters (since, until) to restrict results to specific time ranges. |
| `DELIGHTED_LIST_PEOPLE` | List People | Tool to retrieve all people for your account in creation order. Use when you need to list contacts, filter by email or phone number, or paginate through your people database. Supports cursor-based pagination via Link header and optional time-based filtering. Note: email and phone_number filters are mutually exclusive. |
| `DELIGHTED_LIST_SURVEY_RESPONSES` | List Survey Responses | Tool to retrieve all survey responses for your account with pagination support and optional filtering. Use when you need to access survey feedback data, filter by date range, trend, person, or sort by creation/update time. Supports expanding person details and notes. |
| `DELIGHTED_LIST_UNSUBSCRIBED_PEOPLE` | List Unsubscribed People | Tool to retrieve all unsubscribed people for your account, ordered by unsubscribe time (oldest first). Use when you need to identify people who have unsubscribed. Supports pagination via per_page and page parameters, and optional Unix timestamp filters (since, until) to restrict results to specific time ranges. |
| `DELIGHTED_UNSUBSCRIBE_PERSON` | Unsubscribe Person | Tool to add a person to your unsubscribe list, preventing them from receiving any future surveys via email. Use when you need to permanently unsubscribe someone from all email surveys. This is functionally equivalent to the person clicking Unsubscribe within a survey. |

## Supported Triggers

None listed.

## Installation and MCP Setup

### Path 1: SDK Installation

#### Path 1, Step 1: Install Composio

Install the Composio SDK
```python
pip install composio_openai
```

```typescript
npm install @composio/openai
```

#### Path 1, Step 2: Initialize Composio and Create Tool Router Session

Import and initialize Composio client, then create a Tool Router session
```python
from openai import OpenAI
from composio import Composio
from composio_openai import OpenAIResponsesProvider

composio = Composio(provider=OpenAIResponsesProvider())
openai = OpenAI()
session = composio.create(user_id='your-user-id')
```

```typescript
import OpenAI from 'openai';
import { Composio } from '@composio/core';
import { OpenAIResponsesProvider } from '@composio/openai';

const composio = new Composio({
  provider: new OpenAIResponsesProvider(),
});
const openai = new OpenAI({});
const session = await composio.create('your-user-id');
```

#### Path 1, Step 3: Execute Delighted Tools via Tool Router with Your Agent

Get tools from Tool Router session and execute Delighted actions with your Agent
```python
tools = session.tools
response = openai.responses.create(
  model='gpt-4.1',
  tools=tools,
  input=[{
    'role': 'user',
    'content': 'Send a new NPS survey to jane@example.com with a custom message.'
  }]
)
result = composio.provider.handle_tool_calls(
  response=response,
  user_id='your-user-id'
)
print(result)
```

```typescript
const tools = session.tools;
const response = await openai.responses.create({
  model: 'gpt-4.1',
  tools: tools,
  input: [{
    role: 'user',
    content: 'Send a new NPS survey to jane@example.com with a custom message.'
  }],
});
const result = await composio.provider.handleToolCalls(
  'your-user-id',
  response.output
);
console.log(result);
```

### Path 2: MCP Server Setup

#### Path 2, Step 1: Install Composio

Install the Composio SDK for Python or TypeScript
```python
pip install composio claude-agent-sdk
```

```typescript
npm install @composio/core ai @ai-sdk/openai @ai-sdk/mcp
```

#### Path 2, Step 2: Initialize Client and Create Tool Router Session

Import and initialize the Composio client, then create a Tool Router session for Delighted
```python
from composio import Composio
from claude_agent_sdk import ClaudeSDKClient, ClaudeAgentOptions

composio = Composio(api_key='your-composio-api-key')
session = composio.create(user_id='your-user-id')
url = session.mcp.url
```

```typescript
import { Composio } from '@composio/core';

const composio = new Composio({ apiKey: 'your-api-key' });
const session = await composio.create('your-user-id');
console.log(`Tool Router session created: ${session.mcp.url}`);
```

#### Path 2, Step 3: Connect to AI Agent

Use the MCP server with your AI agent (Anthropic Claude or Mastra)
```python
import asyncio

options = ClaudeAgentOptions(
    permission_mode='bypassPermissions',
    mcp_servers={
        'tool_router': {
            'type': 'http',
            'url': url,
            'headers': {
                'x-api-key': 'your-composio-api-key'
            }
        }
    },
    system_prompt='You are a helpful assistant with access to Delighted tools.',
    max_turns=10
)

async def main():
    async with ClaudeSDKClient(options=options) as client:
        await client.query('Show me the latest NPS feedback comments from last week')
        async for message in client.receive_response():
            if hasattr(message, 'content'):
                for block in message.content:
                    if hasattr(block, 'text'):
                        print(block.text)

asyncio.run(main())
```

```typescript
import { openai } from '@ai-sdk/openai';
import { experimental_createMCPClient as createMCPClient } from '@ai-sdk/mcp';
import { generateText } from 'ai';

const client = await createMCPClient({
  transport: {
    type: 'http',
    url: session.mcp.url,
    headers: {
      'x-api-key': 'your-composio-api-key',
    },
  },
});

const tools = await client.tools();
const { text } = await generateText({
  model: openai('gpt-4o'),
  tools,
  messages: [{
    role: 'user',
    content: 'Show me the latest NPS feedback comments from last week'
  }],
  maxSteps: 5,
});

console.log(`Agent: ${text}`);
```

## Why Use Composio?

### 1. AI Native Delighted Integration

- Supports both Delighted MCP and direct API based integrations
- Structured, LLM-friendly schemas for reliable tool execution
- Rich coverage for reading, writing, and querying your Delighted data

### 2. Managed Auth

- Built-in OAuth handling with automatic token refresh and rotation
- Central place to manage, scope, and revoke Delighted access
- Per user and per environment credentials instead of hard-coded keys

### 3. Agent Optimized Design

- Tools are tuned using real error and success rates to improve reliability over time
- Comprehensive execution logs so you always know what ran, when, and on whose behalf

### 4. Enterprise Grade Security

- Fine-grained RBAC so you control which agents and users can access Delighted
- Scoped, least privilege access to Delighted resources
- Full audit trail of agent actions to support review and compliance

## Use Delighted with any AI Agent Framework

Choose a framework you want to connect Delighted with:

- [OpenAI Agents SDK](https://composio.dev/toolkits/delighted/framework/open-ai-agents-sdk)
- [Claude Agent SDK](https://composio.dev/toolkits/delighted/framework/claude-agents-sdk)
- [Claude Code](https://composio.dev/toolkits/delighted/framework/claude-code)
- [Claude Cowork](https://composio.dev/toolkits/delighted/framework/claude-cowork)
- [Codex](https://composio.dev/toolkits/delighted/framework/codex)
- [OpenClaw](https://composio.dev/toolkits/delighted/framework/openclaw)
- [Hermes](https://composio.dev/toolkits/delighted/framework/hermes-agent)
- [Google ADK](https://composio.dev/toolkits/delighted/framework/google-adk)
- [LangChain](https://composio.dev/toolkits/delighted/framework/langchain)
- [Vercel AI SDK](https://composio.dev/toolkits/delighted/framework/ai-sdk)
- [Mastra AI](https://composio.dev/toolkits/delighted/framework/mastra-ai)
- [LlamaIndex](https://composio.dev/toolkits/delighted/framework/llama-index)
- [CrewAI](https://composio.dev/toolkits/delighted/framework/crew-ai)
- [Pydantic AI](https://composio.dev/toolkits/delighted/framework/pydantic-ai)
- [AutoGen](https://composio.dev/toolkits/delighted/framework/autogen)

## Related Toolkits

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- [Airtable](https://composio.dev/toolkits/airtable) - Airtable combines the flexibility of spreadsheets with the power of a database for easy project and data management. Teams use Airtable to organize, track, and collaborate with custom views and automations.
- [Asana](https://composio.dev/toolkits/asana) - Asana is a collaborative work management platform for teams to organize and track projects. It streamlines teamwork, boosts productivity, and keeps everyone aligned on goals.
- [Google Tasks](https://composio.dev/toolkits/googletasks) - Google Tasks is a to-do list and task management tool integrated into Gmail and Google Calendar. It helps you organize, track, and complete tasks across your Google ecosystem.
- [Linear](https://composio.dev/toolkits/linear) - Linear is a modern issue tracking and project planning tool for fast-moving teams. It helps streamline workflows, organize projects, and boost productivity.
- [Firecrawl](https://composio.dev/toolkits/firecrawl) - Firecrawl automates large-scale web crawling and data extraction. It helps organizations efficiently gather, index, and analyze content from online sources.
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- [Monday](https://composio.dev/toolkits/monday) - Monday.com is a customizable work management platform for project planning and collaboration. It helps teams organize tasks, automate workflows, and track progress in real time.
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- [Snowflake](https://composio.dev/toolkits/snowflake) - Snowflake is a cloud data warehouse built for elastic scaling, secure data sharing, and fast SQL analytics across major clouds.
- [Posthog](https://composio.dev/toolkits/posthog) - PostHog is an open-source analytics platform for tracking user interactions and product metrics. It helps teams refine features, analyze funnels, and reduce churn with actionable insights.
- [Addressfinder](https://composio.dev/toolkits/addressfinder) - Addressfinder is a data quality platform for verifying addresses, emails, and phone numbers. It helps you ensure accurate customer and contact data every time.
- [Aeroleads](https://composio.dev/toolkits/aeroleads) - Aeroleads is a B2B lead generation platform for finding business emails and phone numbers. Grow your sales pipeline faster with powerful prospecting tools.
- [Agiled](https://composio.dev/toolkits/agiled) - Agiled is an all-in-one business management platform for CRM, projects, and finance. It helps you streamline workflows, consolidate client data, and manage business processes in one place.
- [Amplitude](https://composio.dev/toolkits/amplitude) - Amplitude is a digital analytics platform for product and behavioral data insights. It helps teams analyze user journeys and make data-driven decisions quickly.

## Frequently Asked Questions

### Do I need my own developer credentials to use Delighted with Composio?

Yes, Delighted requires you to configure your own API key credentials. Once set up, Composio handles secure credential storage and API request handling for you.

### Can I use multiple toolkits together?

Yes! Composio's Tool Router enables agents to use multiple toolkits. [Learn more](https://docs.composio.dev/tool-router/overview).

### Is Composio secure?

Composio is SOC 2 and ISO 27001 compliant with all data encrypted in transit and at rest. [Learn more](https://trust.composio.dev).

### What if the API changes?

Composio maintains and updates all toolkit integrations automatically, so your agents always work with the latest API versions.

---
[See all toolkits](https://composio.dev/toolkits) · [Composio docs](https://docs.composio.dev/llms.txt)
