# How to integrate Canny MCP with CrewAI ```json { "title": "How to integrate Canny MCP with CrewAI", "toolkit": "Canny", "toolkit_slug": "canny", "framework": "CrewAI", "framework_slug": "crew-ai", "url": "https://composio.dev/toolkits/canny/framework/crew-ai", "markdown_url": "https://composio.dev/toolkits/canny/framework/crew-ai.md", "updated_at": "2026-05-12T10:05:00.771Z" } ``` ## Introduction This guide walks you through connecting Canny to CrewAI using the Composio tool router. By the end, you'll have a working Canny agent that can add 'urgent' tag to all critical feedback posts, create a new post on the bugs board, change status of top-voted post to 'in progress' through natural language commands. This guide will help you understand how to give your CrewAI agent real control over a Canny account through Composio's Canny MCP server. Before we dive in, let's take a quick look at the key ideas and tools involved. ## Also integrate Canny with - [OpenAI Agents SDK](https://composio.dev/toolkits/canny/framework/open-ai-agents-sdk) - [Claude Agent SDK](https://composio.dev/toolkits/canny/framework/claude-agents-sdk) - [Claude Code](https://composio.dev/toolkits/canny/framework/claude-code) - [Claude Cowork](https://composio.dev/toolkits/canny/framework/claude-cowork) - [Codex](https://composio.dev/toolkits/canny/framework/codex) - [OpenClaw](https://composio.dev/toolkits/canny/framework/openclaw) - [Hermes](https://composio.dev/toolkits/canny/framework/hermes-agent) - [CLI](https://composio.dev/toolkits/canny/framework/cli) - [Google ADK](https://composio.dev/toolkits/canny/framework/google-adk) - [LangChain](https://composio.dev/toolkits/canny/framework/langchain) - [Vercel AI SDK](https://composio.dev/toolkits/canny/framework/ai-sdk) - [Mastra AI](https://composio.dev/toolkits/canny/framework/mastra-ai) - [LlamaIndex](https://composio.dev/toolkits/canny/framework/llama-index) ## TL;DR Here's what you'll learn: - Get a Composio API key and configure your Canny connection - Set up CrewAI with an MCP enabled agent - Create a Tool Router session or standalone MCP server for Canny - Build a conversational loop where your agent can execute Canny operations ## What is CrewAI? CrewAI is a powerful framework for building multi-agent AI systems. It provides primitives for defining agents with specific roles, creating tasks, and orchestrating workflows through crews. Key features include: - Agent Roles: Define specialized agents with specific goals and backstories - Task Management: Create tasks with clear descriptions and expected outputs - Crew Orchestration: Combine agents and tasks into collaborative workflows - MCP Integration: Connect to external tools through Model Context Protocol ## What is the Canny MCP server, and what's possible with it? The Canny MCP server is an implementation of the Model Context Protocol that connects your AI agent and assistants like Claude, Cursor, etc directly to your Canny account. It provides structured and secure access to your feedback boards, so your agent can create new posts, manage user feedback, update post status, and keep changelogs up to date—all automatically, on your behalf. - Automated feedback collection and posting: Enable your agent to create new posts on boards, capturing fresh user suggestions or bug reports with the right context every time. - User and comment management: Let your agent create or update user profiles, add new comments to posts, and even delete users or comments for moderation or compliance needs. - Status and tag updates: Have your agent update post statuses to reflect progress or changes, apply tags to categorize feedback, and create new tags as your product evolves. - Changelog automation: Seamlessly generate and publish changelog entries to keep users informed about new features or bug fixes, with full control over timing and notifications. - Feedback voting and prioritization: Allow your agent to create or migrate votes for posts, helping you track which ideas matter most to your users with minimal manual effort. ## Supported Tools | Tool slug | Name | Description | |---|---|---| | `CANNY_ADD_POST_TAG` | Add Post Tag | Tool to add a tag to a specific post. Use when you need to categorize or group content by applying an existing tag. | | `CANNY_CHANGE_POST_STATUS` | Change Post Status | Tool to change a post's status. Use when you need to update a post's workflow stage and optionally notify voters. | | `CANNY_CREATE_CHANGELOG_ENTRY` | Create Changelog Entry | Tool to create and optionally publish a new changelog entry. Use when you need to add a product update record, control publish timing, and notify users. Example: "Create changelog entry titled 'Version 1.2' with details '...' and publish immediately.". | | `CANNY_CREATE_COMMENT` | Create Comment | Tool to create a new comment on a post. Use when you have the authorID and postID and want to submit feedback or replies. | | `CANNY_CREATE_OR_UPDATE_USER` | Create or Update User | Creates a new user or updates an existing user in Canny. If a user with the given identifier (email, userID, or id) already exists, their profile is updated; otherwise, a new user is created. IMPORTANT: At least one of 'email', 'userID', or 'id' must be provided along with 'name'. Use cases: - Sync users from your application to Canny - Update user profiles (name, avatar, custom fields) - Associate users with companies for segmentation Example: Create user with email: {"name": "Jane Doe", "email": "jane@example.com"} Example: Sync app user: {"name": "John Smith", "userID": "app_user_123", "email": "john@example.com"} | | `CANNY_CREATE_POST` | Create Post | Tool to create a new post (feature request or feedback) on a Canny board. Use this action when you need to submit new feedback or feature requests to a board. Requires a valid boardID (from list_boards) and authorID (from create_or_update_user or list_users). | | `CANNY_CREATE_TAG` | Create Tag | Tool to create a new tag. Use when you have the boardID and tag name and need to categorize posts. | | `CANNY_CREATE_VOTE` | Create Vote | Tool to create a vote for a post. Use when you need to record or migrate a user's vote on a post, optionally setting priority or original creation time. Example: Create a vote for postID abc123 with voterID user_456. | | `CANNY_DELETE_COMMENT` | Delete Comment | Tool to delete a comment. Use when moderation is required to remove a specific comment by its id. Example: "Delete the comment with ID 553c3ef8b8cdcd1501ba1238." | | `CANNY_DELETE_POST` | Delete Post | Tool to delete a post. Use when you need to permanently remove a post by its id. Example: "Delete the post with ID 553c3ef8b8cdcd1501ba1238." | | `CANNY_CANNY_DELETE_USER` | Delete User | Tool to delete a user and their comments and votes. Use when you need to fully remove a user’s account and all associated data (e.g., GDPR compliance). | | `CANNY_DELETE_VOTE` | Delete Vote | Tool to delete a vote. Use when you need to remove a user's vote from a specific post by its id. Example: "Delete the vote from postID abc123 for voterID user_456." | | `CANNY_LIST_BOARDS` | List Boards | Tool to list all boards. Use when you need to retrieve every board for your company after authentication. | | `CANNY_LIST_CATEGORIES` | List Categories | Tool to list categories. Use when fetching categories for a specific board by its ID. | | `CANNY_LIST_COMMENTS` | List Comments | Retrieves a paginated list of comments from Canny. Comments can be filtered by board, post, author, or company. Use this action to: - Get all comments across your Canny instance - Find comments on a specific post (using postID) - List comments from a specific board (using boardID) - See comments by a specific user (using authorID) - Track feedback from a company's users (using companyID) Returns comments ordered by creation date (newest first). Use 'limit' and 'skip' for pagination. | | `CANNY_LIST_COMPANIES` | List Companies | Tool to list companies associated with your Canny account. Use after authentication to retrieve companies with pagination support. | | `CANNY_LIST_OPPORTUNITIES` | List Opportunities | Tool to list opportunities linked to posts. Use when you need to fetch customer opportunities synced from CRM. | | `CANNY_LIST_POSTS` | List Posts | Tool to list posts with various filters. Use after selecting a board or to search/filter posts. | | `CANNY_LIST_TAGS` | List Tags | Tool to list tags. Use when fetching tags optionally filtered by board ID and handling pagination. | | `CANNY_LIST_USERS` | List Users | List all end-users in your Canny workspace with pagination support. Use this tool to: - Fetch users from your Canny workspace - Paginate through large user lists using cursor-based pagination - Get user details including email, name, admin status, and custom fields Returns a paginated list of users. Use the returned cursor to fetch subsequent pages. | | `CANNY_LIST_VOTES` | List Votes | Retrieve votes from Canny with optional filtering by board, post, or voter. Use this action to: - Get all votes on a specific post (filter by postID) - Get all votes by a specific user (filter by voterID) - Get all votes on posts in a board (filter by boardID) - List all votes across the account (no filters) Results are paginated - use 'limit' and 'skip' parameters to navigate through pages. Check 'hasMore' in the response to determine if more results are available. | | `CANNY_RETRIEVE_BOARD` | Retrieve Board | Tool to retrieve details of a board by its ID. Use when you need metadata for a specific board. | | `CANNY_RETRIEVE_TAG` | Retrieve Tag | Tool to retrieve details of a tag by its ID. Use after obtaining a valid tag ID. | | `CANNY_RETRIEVE_USER` | Retrieve User | Tool to retrieve user details by Canny user ID, app user ID, or email. Use when you have exactly one identifier and need full user information. Example: "Retrieve user with email user@example.com" | | `CANNY_UPDATE_POST` | Update Post | Tool to update post details. Use when you need to change a post's title, details, ETA, images, or custom fields. | ## Supported Triggers None listed. ## Creating MCP Server - Stand-alone vs Composio SDK The Canny MCP server is an implementation of the Model Context Protocol that connects your AI agent to Canny. It provides structured and secure access so your agent can perform Canny operations on your behalf through a secure, permission-based interface. With Composio's managed implementation, you don't have to create your own developer app. For production, if you're building an end product, we recommend using your own credentials. The managed server helps you prototype fast and go from 0-1 faster. ## Step-by-step Guide ### 1. Prerequisites Before starting, make sure you have: - Python 3.9 or higher - A Composio account and API key - A Canny connection authorized in Composio - An OpenAI API key for the CrewAI LLM - Basic familiarity with Python ### 1. Getting API Keys for OpenAI and Composio OpenAI API Key - Go to the [OpenAI dashboard](https://platform.openai.com/settings/organization/api-keys) and create an API key. You'll need credits to use the models, or you can connect to another model provider. - Keep the API key safe. Composio API Key - Log in to the [Composio dashboard](https://dashboard.composio.dev?utm_source=toolkits&utm_medium=framework_docs). - Navigate to your API settings and generate a new API key. - Store this key securely as you'll need it for authentication. ### 2. Install dependencies **What's happening:** - composio connects your agent to Canny via MCP - crewai provides Agent, Task, Crew, and LLM primitives - crewai-tools[mcp] includes MCP helpers - python-dotenv loads environment variables from .env ```bash pip install composio crewai crewai-tools[mcp] python-dotenv ``` ### 3. Set up environment variables Create a .env file in your project root. What's happening: - COMPOSIO_API_KEY authenticates with Composio - USER_ID scopes the session to your account - OPENAI_API_KEY lets CrewAI use your chosen OpenAI model ```bash COMPOSIO_API_KEY=your_composio_api_key_here USER_ID=your_user_id_here OPENAI_API_KEY=your_openai_api_key_here ``` ### 4. Import dependencies **What's happening:** - CrewAI classes define agents and tasks, and run the workflow - MCPServerHTTP connects the agent to an MCP endpoint - Composio will give you a short lived Canny MCP URL ```python import os from composio import Composio from crewai import Agent, Task, Crew from crewai_tools import MCPServerAdapter import dotenv dotenv.load_dotenv() COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY") COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID") if not COMPOSIO_API_KEY: raise ValueError("COMPOSIO_API_KEY is not set") if not COMPOSIO_USER_ID: raise ValueError("COMPOSIO_USER_ID is not set") ``` ### 5. Create a Composio Tool Router session for Canny **What's happening:** - You create a Canny only session through Composio - Composio returns an MCP HTTP URL that exposes Canny tools ```python composio_client = Composio(api_key=COMPOSIO_API_KEY) session = composio_client.create(user_id=COMPOSIO_USER_ID, toolkits=["canny"]) url = session.mcp.url ``` ### 6. Initialize the MCP Server **What's Happening:** - Server Configuration: The code sets up connection parameters including the MCP server URL, streamable HTTP transport, and Composio API key authentication. - MCP Adapter Bridge: MCPServerAdapter acts as a context manager that converts Composio MCP tools into a CrewAI-compatible format. - Agent Setup: Creates a CrewAI Agent with a defined role (Search Assistant), goal (help with internet searches), and access to the MCP tools. - Configuration Options: The agent includes settings like verbose=False for clean output and max_iter=10 to prevent infinite loops. - Dynamic Tool Usage: Once created, the agent automatically accesses all Composio Search tools and decides when to use them based on user queries. ```python server_params = { "url": url, "transport": "streamable-http", "headers": {"x-api-key": COMPOSIO_API_KEY}, } with MCPServerAdapter(server_params) as tools: agent = Agent( role="Search Assistant", goal="Help users search the internet effectively", backstory="You are a helpful assistant with access to search tools.", tools=tools, verbose=False, max_iter=10, ) ``` ### 7. Create a CLI Chatloop and define the Crew **What's Happening:** - Interactive CLI Setup: The code creates an infinite loop that continuously prompts for user input and maintains the entire conversation history in a string variable. - Input Validation: Empty inputs are ignored to prevent processing blank messages and keep the conversation clean. - Context Building: Each user message is appended to the conversation context, which preserves the full dialogue history for better agent responses. - Dynamic Task Creation: For every user input, a new Task is created that includes both the full conversation history and the current request as context. - Crew Execution: A Crew is instantiated with the agent and task, then kicked off to process the request and generate a response. - Response Management: The agent's response is converted to a string, added to the conversation context, and displayed to the user, maintaining conversational continuity. ```python print("Chat started! Type 'exit' or 'quit' to end.\n") conversation_context = "" while True: user_input = input("You: ").strip() if user_input.lower() in ["exit", "quit", "bye"]: print("\nGoodbye!") break if not user_input: continue conversation_context += f"\nUser: {user_input}\n" print("\nAgent is thinking...\n") task = Task( description=( f"Conversation history:\n{conversation_context}\n\n" f"Current request: {user_input}" ), expected_output="A helpful response addressing the user's request", agent=agent, ) crew = Crew(agents=[agent], tasks=[task], verbose=False) result = crew.kickoff() response = str(result) conversation_context += f"Agent: {response}\n" print(f"Agent: {response}\n") ``` ## Complete Code ```python from crewai import Agent, Task, Crew, LLM from crewai_tools import MCPServerAdapter from composio import Composio from dotenv import load_dotenv import os load_dotenv() GOOGLE_API_KEY = os.getenv("GOOGLE_API_KEY") COMPOSIO_API_KEY = os.getenv("COMPOSIO_API_KEY") COMPOSIO_USER_ID = os.getenv("COMPOSIO_USER_ID") if not GOOGLE_API_KEY: raise ValueError("GOOGLE_API_KEY is not set in the environment.") if not COMPOSIO_API_KEY: raise ValueError("COMPOSIO_API_KEY is not set in the environment.") if not COMPOSIO_USER_ID: raise ValueError("COMPOSIO_USER_ID is not set in the environment.") # Initialize Composio and create a session composio = Composio(api_key=COMPOSIO_API_KEY) session = composio.create( user_id=COMPOSIO_USER_ID, toolkits=["canny"], ) url = session.mcp.url # Configure LLM llm = LLM( model="gpt-5", api_key=os.getenv("OPENAI_API_KEY"), ) server_params = { "url": url, "transport": "streamable-http", "headers": {"x-api-key": COMPOSIO_API_KEY}, } with MCPServerAdapter(server_params) as tools: agent = Agent( role="Search Assistant", goal="Help users with internet searches", backstory="You are an expert assistant with access to Composio Search tools.", tools=tools, llm=llm, verbose=False, max_iter=10, ) print("Chat started! Type 'exit' or 'quit' to end.\n") conversation_context = "" while True: user_input = input("You: ").strip() if user_input.lower() in ["exit", "quit", "bye"]: print("\nGoodbye!") break if not user_input: continue conversation_context += f"\nUser: {user_input}\n" print("\nAgent is thinking...\n") task = Task( description=( f"Conversation history:\n{conversation_context}\n\n" f"Current request: {user_input}" ), expected_output="A helpful response addressing the user's request", agent=agent, ) crew = Crew(agents=[agent], tasks=[task], verbose=False) result = crew.kickoff() response = str(result) conversation_context += f"Agent: {response}\n" print(f"Agent: {response}\n") ``` ## Conclusion You now have a CrewAI agent connected to Canny through Composio's Tool Router. The agent can perform Canny operations through natural language commands. Next steps: - Add role-specific instructions to customize agent behavior - Plug in more toolkits for multi-app workflows - Chain tasks for complex multi-step operations ## How to build Canny MCP Agent with another framework - [OpenAI Agents SDK](https://composio.dev/toolkits/canny/framework/open-ai-agents-sdk) - [Claude Agent SDK](https://composio.dev/toolkits/canny/framework/claude-agents-sdk) - [Claude Code](https://composio.dev/toolkits/canny/framework/claude-code) - [Claude Cowork](https://composio.dev/toolkits/canny/framework/claude-cowork) - [Codex](https://composio.dev/toolkits/canny/framework/codex) - [OpenClaw](https://composio.dev/toolkits/canny/framework/openclaw) - [Hermes](https://composio.dev/toolkits/canny/framework/hermes-agent) - [CLI](https://composio.dev/toolkits/canny/framework/cli) - [Google ADK](https://composio.dev/toolkits/canny/framework/google-adk) - [LangChain](https://composio.dev/toolkits/canny/framework/langchain) - [Vercel AI SDK](https://composio.dev/toolkits/canny/framework/ai-sdk) - [Mastra AI](https://composio.dev/toolkits/canny/framework/mastra-ai) - [LlamaIndex](https://composio.dev/toolkits/canny/framework/llama-index) ## Related Toolkits - [Google Sheets](https://composio.dev/toolkits/googlesheets) - Google Sheets is a cloud-based spreadsheet tool for real-time collaboration and data analysis. It lets teams work together from anywhere, updating information instantly. - [Notion](https://composio.dev/toolkits/notion) - Notion is a collaborative workspace for notes, docs, wikis, and tasks. It streamlines team knowledge, project tracking, and workflow customization in one place. - [Airtable](https://composio.dev/toolkits/airtable) - Airtable combines the flexibility of spreadsheets with the power of a database for easy project and data management. Teams use Airtable to organize, track, and collaborate with custom views and automations. - [Asana](https://composio.dev/toolkits/asana) - Asana is a collaborative work management platform for teams to organize and track projects. It streamlines teamwork, boosts productivity, and keeps everyone aligned on goals. - [Google Tasks](https://composio.dev/toolkits/googletasks) - Google Tasks is a to-do list and task management tool integrated into Gmail and Google Calendar. It helps you organize, track, and complete tasks across your Google ecosystem. - [Linear](https://composio.dev/toolkits/linear) - Linear is a modern issue tracking and project planning tool for fast-moving teams. It helps streamline workflows, organize projects, and boost productivity. - [Jira](https://composio.dev/toolkits/jira) - Jira is Atlassian’s platform for bug tracking, issue tracking, and agile project management. It helps teams organize work, prioritize tasks, and deliver projects efficiently. - [Clickup](https://composio.dev/toolkits/clickup) - ClickUp is an all-in-one productivity platform for managing tasks, docs, goals, and team collaboration. It streamlines project workflows so teams can work smarter and stay organized in one place. - [Monday](https://composio.dev/toolkits/monday) - Monday.com is a customizable work management platform for project planning and collaboration. It helps teams organize tasks, automate workflows, and track progress in real time. - [Addressfinder](https://composio.dev/toolkits/addressfinder) - Addressfinder is a data quality platform for verifying addresses, emails, and phone numbers. It helps you ensure accurate customer and contact data every time. - [Agiled](https://composio.dev/toolkits/agiled) - Agiled is an all-in-one business management platform for CRM, projects, and finance. It helps you streamline workflows, consolidate client data, and manage business processes in one place. - [Ascora](https://composio.dev/toolkits/ascora) - Ascora is a cloud-based field service management platform for service businesses. It streamlines scheduling, invoicing, and customer operations in one place. - [Basecamp](https://composio.dev/toolkits/basecamp) - Basecamp is a project management and team collaboration tool by 37signals. It helps teams organize tasks, share files, and communicate efficiently in one place. - [Beeminder](https://composio.dev/toolkits/beeminder) - Beeminder is an online goal-tracking platform that uses monetary pledges to keep you motivated. Stay accountable and hit your targets with real financial incentives. - [Boxhero](https://composio.dev/toolkits/boxhero) - Boxhero is a cloud-based inventory management platform for SMBs, offering real-time updates, barcode scanning, and team collaboration. It helps businesses streamline stock tracking and analytics for smarter inventory decisions. - [Breathe HR](https://composio.dev/toolkits/breathehr) - Breathe HR is cloud-based HR software for SMEs to manage employee data, absences, and performance. It simplifies HR admin, making it easy to keep employee records accurate and up to date. - [Breeze](https://composio.dev/toolkits/breeze) - Breeze is a project management platform designed to help teams plan, track, and collaborate on projects. It streamlines workflows and keeps everyone on the same page. - [Bugherd](https://composio.dev/toolkits/bugherd) - Bugherd is a visual feedback and bug tracking tool for websites. It helps teams and clients report website issues directly on live sites for faster fixes. - [Chmeetings](https://composio.dev/toolkits/chmeetings) - Chmeetings is a church management platform for events, members, donations, and volunteers. It streamlines church operations and improves community engagement. - [ClickSend](https://composio.dev/toolkits/clicksend) - ClickSend is a cloud-based SMS and email marketing platform for businesses. It streamlines communication by enabling quick message delivery and contact management. ## Frequently Asked Questions ### What are the differences in Tool Router MCP and Canny MCP? With a standalone Canny MCP server, the agents and LLMs can only access a fixed set of Canny tools tied to that server. However, with the Composio Tool Router, agents can dynamically load tools from Canny and many other apps based on the task at hand, all through a single MCP endpoint. ### Can I use Tool Router MCP with CrewAI? Yes, you can. CrewAI fully supports MCP integration. You get structured tool calling, message history handling, and model orchestration while Tool Router takes care of discovering and serving the right Canny tools. ### Can I manage the permissions and scopes for Canny while using Tool Router? Yes, absolutely. You can configure which Canny scopes and actions are allowed when connecting your account to Composio. You can also bring your own OAuth credentials or API configuration so you keep full control over what the agent can do. ### How safe is my data with Composio Tool Router? All sensitive data such as tokens, keys, and configuration is fully encrypted at rest and in transit. Composio is SOC 2 Type 2 compliant and follows strict security practices so your Canny data and credentials are handled as safely as possible. --- [See all toolkits](https://composio.dev/toolkits) · [Composio docs](https://docs.composio.dev/llms.txt)